We hired this company in late winter/early spring to tell us whether the gas log fireplace in a…read morehome we purchased could be converted to a wood-burning fireplace, and if so, to make the conversion. Also, to either repair or replace the back wall of the fireplace as the imitation masonry wall had split. They told us it could be converted and ordered a replacement back wall of sheet metal. They made the conversion. When preparing for the next winter, we checked our propane tank and it was completely empty. We had had it filled in the spring and had not used it at all. We contacted the propane company to check our gas lines and they found that the gas line that terminated behind the fireplace for the gas logs had been cut (actually bent until it broke) when the fireplace was being converted. It had not been capped! A gas line connection had also been bent which caused another leak. Had the leaking gas caught on fire due to us making a fire in the fireplace it could have burnt our house down! Not to mention the hundreds of dollars in lost propane, the metal piece has no feet or anything else to keep it from falling over. We have to shove the firewood grate up against it to keep it from falling over. To beat all that, when I tried to send a certified letter, return receipt to the registered agent for their company, it was returned as the company had moved. I wouldn't trust this company to do ANY work of ANY kind - ever!

From the owner: After three generations in this trade community, we no longer participate because of its practices…read more If you see our unrecommended reviews, you can see our customers genuine response

I hired music city duct cleaning for a full air duct cleaning and couldn't be happier! I live in…read moreNashville, TN, and my allergies were getting worse -- turns out my HVAC system and air ducts were full of dust and debris. They showed up on time, were super professional, and used powerful equipment to clean all the vents, ducts, and even the dryer vent. The air in my home feels so much fresher now! If you're looking for air duct cleaning in Nashville, this is the company to call. They offer HVAC cleaning, vent cleaning, and dryer vent cleaning all in one. Fair prices, great service, and you can really tell they care about doing a thorough job. Highly recommend them for anyone searching for duct cleaning near me or needing residential air duct services in Nashville!

From start to finish this was a good experiences. I submitted an interest form online and was…read morecontacted same day to set up duct cleaning. I was able to get an appointment next day. Peter was our technician and he was great- on time, professional, communicative, and got right to work. It was amazing the stuff he pulled out of the vents of our new house. He also cleaned the dryer vent and we could see how full of lint that had been. Awesome experience, up front with pricing, and we will definitely use this company again. Thanks!

Don't waste your valuable time. I've set up 2 appointments with Mike, and he hasn't shown up for…read moreeither. At least the first time he didn't show up, he called me approx. 1 hour after he was supposed to be there, and told me he couldn't make it. (along with a bunch of excuses about how hard he works). I decided to give him another shot since he did call. My bad..stood up completely this time. I called him well after he was supposed to show up, and he said he had van problems all day. I'd have understood if he'd called me and let me know. Oh well. Shame on me...fooled twice.

Hate that Customer C had a bad experience. Mine was the opposite. I had an appointment a week in…read moreadvance and wondered if they'd show up (based on other vendors and history with contractors on my job). But he was exactly on time, got quickly to work, explained my options in detail and didn't try to hard sell me on the really expensive work as a lot of people would have. He's scheduled to come back in a week to remove my wood stove and make safe to use as an open fireplace, so the work isn't finished yet, but I trust it will be on the day we've scheduled. Seems to be a one man operation and Michael keeps his ducks in a row well. I'd highly recommend this company based on my first experience.

We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

Their inspection was really thorough and good. Worth the expense. Even included drone shots of top…read moreof chimney.

Super honest and quick with short term notice - will definitely call again next year! Also cheaper…read morethan various competitors after calling around. No hidden fees or agendas.

I can't say enough good things about Jimmy! I have been looking for an honest chimney sweep for…read moreyears, and now I know I found one. He did an outstanding job cleaning our wood-burning fireplace.gave me some great maintenance pointers and was just a really nice guy. I highly recommend the Jimney Sweep and I will be using him from this point forward.