Called three times for new patient care. Left on hold for over 20 minutes then call disconnected…read more Good customer service if you are that busy is to pick up and acknowledge the caller. Do not use this practice for your needs as a new patient. You don't matter. Just a number if can even get to an operator or human. Horrible experience.

The negative reviews are a puzzle to me. I've been using this office and Dr Combs for over 20…read moreyears. employees are all ways courteous and efficient . Dr combs spends time to talk to me and takes messages sent and uses Telehealth.

Poor experience after years of good service. I came down with Stage 1 Rectal Cancer and staff…read moremember Shamed and Guilt Tripped me for not believing in "God the Holy Spirit' or some such entity as strongly as I "should" ... "Given you have a cancer diagnosis"..." Don't you think now is the time to BELIEVE?" Whose business is that other than MINE? When leaving that day I was suicidal and jokingly thought of driving my car t-bone style into oncoming traffic. Asked if I could return after forgiving them and was told "let us know who your new primary care physician is and we'll forward your records to them". How self centered and insulting. Who would want to risk going to a place like that. Crucifixes had started appearing in all the exam rooms ... Should have seen it coming. Mind your own business when it comes to a person's religious beliefs or non-beliefs. I'm in recovery from addiction/alcoholism 47 years Clean and Sober now. My belief in a Higher Power is mine and works just fine. Crazy "Christian" nurses ... Stay out of my life.

I love this place! Lanae is awesome and I love all the staff , my family and I have been coming…read morehere for years!

Medical walk-in The…read morePhysicians Treatment Center (PTC) is one of the larger and more efficient walk-in medical offices in Lynchburg, assuming you are not in dire need of emergency room treatment. There are essentially two parts to this business:  the section open to the general public, located on the first floor and the second floor is devoted to one of the larger employers in the area. The main floor is the primary nexus as the upstairs has more limited hours.  Calling and making an appointment helps, but you can walk-in, put your name on the list and wait it out. The list of names is called in order and you fill out some paperwork and go back to waiting.  The waiting area is pretty clean and in good shape with a TV showing news or something, to help kill the time. Once called you head on in to get whatever it is that ails you looked at - in most cases they can get you setup with a prescription and get you on your way.  This is definitely the place to go for your average cold or minor injury, versus going to a hospital. They are a full service medical office for the most part.  The doctors / PA's / nurses are all pretty pleasant and the rooms your will eventually get show to are also very clean and brightly lit. Give it a go for those minor injuries. Pro-tip: call ahead if you have time as it can get pretty busy there. Parking in front

PTC always has a doctor. They can do X-rays in house. They can do most lab work in house. They…read morelisten to the patient. They can even schedule minor surgeries in house. When I am sick I cannot wait a month for an appointment with my primary care doctor, and the quality of the PTC doctors has always been excellent!

A great family practice staffed with quality personnel. Dr. Dan is amazing, as is Christine. Anna…read morehas been a great addition to the staff. They get to know you personally and become like family. Great doctor giving great care.

Support staff is excellent; very kind, and helpful!…read more The practice has one doctor who is not very knowledgeable about anything outside of normal. I would not recommend the practice for anything other than routine medical care.

Very professional staff…read more Dr.Dodd is excellent. Been a patient for 20 years always been very polite and they have great doctors. Definitely recommend this practice.

Horrible. Ive been waiting since the first of the year to get my daughter an appt. She was set to…read morego on Sept. 3rd, but then I get a text saying to call the office because the dentist isn't going to be in the office, After waiting all year for this appt. Why did they Schedule my daughter appt. for December 9th. Sad. this is the 3rd time y'all have done this. They did this with my son and I had to end up driving 3 hours away to get him into the dentist office because covid happened and they was scheduling 3 years out. This is the only dentist office in Lynchburg that still takes medicaid and it's sad that they can't keep anyone on their team, to the point that I have to keep rescheduling my children's dental appt. Do better with y'all staff because this is outrageous and uncalled for.

Absolutely terrible phone answering and call back times . Dont call here they are all standing…read morearound letting phones ring .

I have been a patient at Medical Associates for more than twenty years. I received quality care…read morewhich I considered to be the best in the area. The office was always comfortable and clean.The receptionist were friendly and efficient, greeted me with a smile, thus creating an atmosphere of calmness. Sometimes when going for a doctor's appointment can cause anxiety, so the greeting from the receptionist is important. My doctor left and became a hospitalists doctor. As of now, I am looking for a doctor. I can only say, I had the best care, no concerns or worries, my needs were met with utmost professionalism and satisfaction! I am thankful for the twenty plus years of being in the hands of good doctors!

From the owner: Dr. Combs is a wonderful family doctor. She is caring and always takes the time to listen to what I…read morehave to say about my current condition. Dr. Combs is an advocate for great health care and is well connected with the Lynchburg, VA medical establishment allowing her to ensure the best care possible outside of her office. We will use Dr. Combs as our primary care physician for the foreseeable future."Verified Patient

I switched doctors from Bedford Medical (which I previously reviewed) and I had a great first…read moreexperience with Dr. Dobyns. I'm not used to making appointments, as BMC was mostly walk-ins. I made a 3:15 appointment. I was taken back very shortly after I arrived. The nurse who took my temperature, weight, height, blood pressure, and oxygen levels was really nice. Once I got taken back to a room, I barely had to wait 10 minutes, and Dr. Dobyns came in. Unlike Bedford Medical, he took his time, considered all possibilities, gave me options, and accepted my assessment of what has and has not worked in the past. He is very nice, funny, and helpful. You can tell that he really enjoys his job. That's rare nowadays. My only complaint is that the times I've went, since the above review, is that if I've had multiple problems going on, he has only addressed one (or two) during a visit, making me wonder, "What am I supposed to do about the other stuff?" I guess I'll have to speak up more, if I go back. It's great that he converses with his patients about things, but he needs to listen to their medical problems first.

The office atmosphere is very old, outdated, and uncomfortable…read more The receptionist was very friendly and I only had to wait about 10 minutes. I was promptly taken back to have my vitals done. The nurse was friendly and efficient. I was led to a room where I only waited about 5 minutes for Dr. DOBYNS, who arrived with a nurse who never introduced herself..just sat in a corner. The doctor was very talkative. I only got a few words in the entire time. My issue was barely addressed but I could tell you all about his brother in Florida. .