I have been a patient at Medical Associates for more than twenty years. I received quality care…read morewhich I considered to be the best in the area. The office was always comfortable and clean.The receptionist were friendly and efficient, greeted me with a smile, thus creating an atmosphere of calmness. Sometimes when going for a doctor's appointment can cause anxiety, so the greeting from the receptionist is important. My doctor left and became a hospitalists doctor. As of now, I am looking for a doctor. I can only say, I had the best care, no concerns or worries, my needs were met with utmost professionalism and satisfaction! I am thankful for the twenty plus years of being in the hands of good doctors!

From the owner: Dr. Combs is a wonderful family doctor. She is caring and always takes the time to listen to what I…read morehave to say about my current condition. Dr. Combs is an advocate for great health care and is well connected with the Lynchburg, VA medical establishment allowing her to ensure the best care possible outside of her office. We will use Dr. Combs as our primary care physician for the foreseeable future."Verified Patient

Called three times for new patient care. Left on hold for over 20 minutes then call disconnected…read more Good customer service if you are that busy is to pick up and acknowledge the caller. Do not use this practice for your needs as a new patient. You don't matter. Just a number if can even get to an operator or human. Horrible experience.

The negative reviews are a puzzle to me. I've been using this office and Dr Combs for over 20…read moreyears. employees are all ways courteous and efficient . Dr combs spends time to talk to me and takes messages sent and uses Telehealth.

Horrible. Ive been waiting since the first of the year to get my daughter an appt. She was set to…read morego on Sept. 3rd, but then I get a text saying to call the office because the dentist isn't going to be in the office, After waiting all year for this appt. Why did they Schedule my daughter appt. for December 9th. Sad. this is the 3rd time y'all have done this. They did this with my son and I had to end up driving 3 hours away to get him into the dentist office because covid happened and they was scheduling 3 years out. This is the only dentist office in Lynchburg that still takes medicaid and it's sad that they can't keep anyone on their team, to the point that I have to keep rescheduling my children's dental appt. Do better with y'all staff because this is outrageous and uncalled for.

Absolutely terrible phone answering and call back times . Dont call here they are all standing…read morearound letting phones ring .

Im so sorry Dr Eladab moved away. He gave me a great level of condolences in cardiac care. In spite…read moreif his liss I'm always treated as though I matter and they have my quality healthcare in mind.

I went to my PCP for an issue and was referred to an ENT. The ENT wanted an MRI, and the ENT…read morereferred to me a cardiologist. The cardiologist wanted two tests done: a carotid ultrasound and an echocardiogram. About two weeks before the ultrasound was scheduled, I called Anthem to see what the costs for all of these would be. The agent was unable to tell me due to not having the medical code. So, I called the offices instead. I told each that I did not want the procedures done if I couldn't afford them. The ENT billing dept quoted about $600, so I cancelled the MRI. When I spoke with the cardiologist billing dept, they quoted about $350 for the remaining two tests. Then, about a week before, they cancelled the echocardiogram due to coverage issues (I believe) and said nothing about the cost of the ultrasound -- leading me to believe the quote they provided was accurate. Fast forward to when I received the bill -- $955. Now the office is refusing to work with me, saying that I should have been informed of the cost and since the test was performed there's nothing they can do. I cannot afford the bill and told them beforehand that I did not want tests done that I couldn't afford. AND I found out that the carotid ultrasound was not covered either, due to my deductible. So here I am unable to pay and don't think I should have to. I have reached out to the office three times by phone and messaged them to get it resolved. No one has emailed, left a voicemail, or responded. I have also contacted my insurance company.

A great family practice staffed with quality personnel. Dr. Dan is amazing, as is Christine. Anna…read morehas been a great addition to the staff. They get to know you personally and become like family. Great doctor giving great care.

Support staff is excellent; very kind, and helpful!…read more The practice has one doctor who is not very knowledgeable about anything outside of normal. I would not recommend the practice for anything other than routine medical care.