The worst service! The technician (believe may have also been the owner) was rude upon first visit and wouldn't come back during a recall request!
Our AC stopped working and luckily we have appliance insurance, so we received this company / individual from our insurance company. He was rude when he first showed up and claimed he couldn't do re repairs until the morning when there was light out! He showed up an hour late the next day, spent a couple minutes at our place, and said the unit was fixed. 30 hours later the unit won't hear up past 76 degrees and there is a loud clicking noise now with our unit. Called the insurance company (old republic who is fantastic!!!) and they ordered a recall and gave me his contact info. Call an hour or so after recall ordered and he said he couldn't come back out for about 2 days and would call later with a time. Keep in mind the diligent insurance company deemed he didn't fix the problem. He never called so I called 10 hours later to find out an update. He was rude upon answering the phone, said it was too late .... Even though he answered, and then hung up. I called old republic, they were super apologetic, and issued me a new provider at no cost. They are investigating this sham of a company. NEVER USE!!! It's the worst, most elementary, and rudest service you'll ever receive .... If you receive any. horrible company! read more