I am sharing this review to document my full experience with McKenney's Air Conditioning, from…read moreservice through final resolution. McKenney's originally installed my HVAC system and later returned after water was visibly draining from the secondary condensate system, which their technician explained indicated the primary system was not functioning properly. During that visit, they determined the drain pan from their prior installation was unlevel and reworked the primary condensate drain line, including resoldering copper piping. Secondary safety sensors were also installed at that time. Despite this work, the system was left in a condition that later failed, resulting in sudden water damage inside my home. Emergency mitigation and repairs were required and paid for out of pocket. I made repeated good-faith efforts to resolve the issue directly with McKenney's and through their liability insurer. Their insurer later acknowledged in writing that the condensate drain configuration did not include a vent/standpipe, yet responsibility for the damage was still denied. McKenney's also refused to pay for emergency services that were verbally authorized at the time. I pursued the matter through small claims court but did not prevail. While the legal outcome was not in my favor, the facts of the loss never changed: water damage occurred, repairs were necessary, and the costs were real and documented. Ultimately, my homeowners insurance paid the claim and is now pursuing subrogation against McKenney's and/or their insurers. Subrogation means the insurance company steps into the homeowner's shoes to recover the money it paid from the party it determines is responsible. Insurance companies do not pursue subrogation unless they conclude there is a legitimate basis to do so. In my experience, this loss resulted from negligent and faulty workmanship, specifically the failure to leave the system in a properly functioning condition after service. This was a preventable failure that occurred only after McKenney's performed work on the system. The small claims outcome reflected a misunderstanding of how the loss occurred, not an absence of evidence, and left me carrying the burden until my insurer stepped in. In my opinion, homeowners should avoid McKenney's Air Conditioning. There are many reputable HVAC companies that stand behind their work, correct their own mistakes, and do not force customers through months of stress, escalation, and financial exposure to resolve preventable damage. Based on my experience, McKenney's did not demonstrate the level of care, accountability, or professionalism homeowners should expect when trusting a contractor with their home.

Rafael one of McKenney's outstanding technicians came out to our home due to a leak in our…read moresecondary drain line. Mind you our HVAC system is over 20 years old and after one company came out to look at the cause of the leak, their immediate response..."got to buy a new system this may be difficult to repair." That other company quoted me $23,000 for a new system. And then I thought to myself...there's no way. Called McKenney's out so they could provide me with an estimate for a new system. Rafael asks me why I thought I needed a new system. So I told him my story. He then stops me and says..."let me go up to the attic and take a look what is going on before we price a new system out." He clears out the drain lines from the system. Powers it up...no leak. The system has been running just fine since Tuesday! Rafael saved us thousands of dollars by simply diagnosing the problem in a matter of 30 mins. This a testimony of working with an honest and hard working company willing to go that extra mile for their customers. Please give McKenney's a chance to help you out with your HVAC needs!

The new owner that has taken over is so thorough and takes the time to make sure your needs are…read moremet. Her technicians are knowledgeable and take the time to explain everything to me while they're servicing the A/C, along with pictures for proof! You'll get great service and the service cost is very reasonable... thank you! Keep up the great work!

When your a/c goes out during the summer it becomes an emergency and Qwik time was there to…read morepromptly help us. Less than 24 hours after calling them they had our system up and running again!!! Will definitely use again!!

Because replacing your entire HVAC system is something you hopefully only have to do once in your…read morelifetime, you want to make sure it is done right. Tucker Poe from Stockdale Aire was the tech on our job. We needed both of our HVAC systems replaced. My wife and I were extremely impressed with Tucker's knowledge and work ethic. He was always right on time and kept us updated as he completed the very large job. His work was impeccable and completed exactly when promised. He is a very likeable and courteous person. We were satisfied with the cost of the job, and the high quality of the units installed. We would absolutely recommend Stockdale Aire. We are somewhat new to this area and didn't know who to call for this job. We have a family member that met Tucker through their church. We are very grateful to our family member for the referral. Thanks again Tucker! Good job!!

Of course our air goes out when it's suppose to be 100 degrees. We called Stockdale Aire in the…read moremorning. The service man was there around noon and by 2 o'clock the house was getting cool. He even had to go get a part Thank you so much for your immediate attention to our situation. Everyone we dealt with was very professional even if they couldn't have gotten here that quickly I would highly recommend this company

Elite Air is by far the best in the business. I had them install a new HVAC unit for me 6 years ago…read moreand they did a great job, got it done in under 6 hours, and were very friendly. Their prices are very good as well. Fast forward to this July 4th weekend, my AC was blowing hot air. I called and left a message with them late last night. They were here at 8:40 am today. Technician Josh was very friendly and got the repair done in 20 minutes. AC is back up and running! Tim (the owner) runs a very good team and takes great care of his customers with great prices and quick response times. Highly recommend!

Part 2 to my last review... Just found out my ac/heating…read moreunit is under warranty and I don't need to purchase a $1450 motor. Unbelievable how companies try to take advantage of their paying customers. Luckily I found an honest person to take care of my needs and not screw over a customer that I have used in the past.

lol drivers in this company are reckless AF, running red lights, swerving, inconsideration to the…read morecommunity. If they can't follow simple rules of driving how can they work on complicated systems like AC and Heating. Avoid at all costs - go to Grogan Mech instead, class act people there

It seems like most of the positive reviews are when the father ran the business. Now it is the son…read more Paul installed two mini splits in 2022 and with another company installed solar panels shortly thereafter. The first mini split leaked freon so they came back to flush and reinstall. I don't use it often, but turn it on periodically, let it run and clean the filters constantly. The unit stopped working after one day. I had to call someone on the mountain to come before I left the country. They told me what had to be done. I called Paul and as usual he was very condescending (maybe it's why others complained of this). He cut me off and repeated a false narrative of what I said. The new workers heard him and they were shocked of how he was so disrespectful and gave some goofy explanation of what was wrong and that it was my fault as I didn't treat it like a car that sits constantly. The workers were shocked when they found the issue (but didn't try to blame anyone). The workers that fixed it live locally and have an incredible reputation. I will never use Paul again. I work in an industry with mostly men and they have always treated me with respect, unlike Paul.

This company caused us three different attempts to get our ac fixed. Replaced components came back…read moretwice to get said part replaced because it kept failing. Third time it recently failed the second time they came down it was like pulling teeth for them to come fix their rigged repairs. Had to call several times. Kept flaking on the days they scheduled us. This third time their replacement part failed We called another company to come and look at it. The tech showed us what was rigged to replace the parts they said they replaced. They cut off certain components to make things "function". When you pay for service you expect to have the job done right not have things rigged to "make things work". Have some integrity Central California Air......

Update - I forgot I had left my review 8 years ago until the owner responded to it today! After…read moregetting a new AC unit installed by him, he had to come out as he "forgot" to seal a tube from the condenser and it started to flood my mud room. He came out and fixed it. After that I could never get ahold of him. When I needed my annual AC and heater check ups I had to find someone else. I've been going with a competitor ever sense.

Answered immediately! Came within the hour, fixed my AC for a great price!!! Highly recommend!read more

Rudy and his team are the best, fast and courteous! They tell you the time and they will be there…read more Straightforward and honest.

Can't thank Central Valley Air enough. They are 100% the best company in Kern County to get…read moreanything done for your HVAC system. I got my unit replaced with them and from start to finish they had my new unit up and running fairly quick. All the employees there that were working on my unit are professional and know exactly what they are doing. Clay the owner even went out of his way to get me approved for financing with a company he didnt have. If anyone is looking for their HVAC system worked on or replaced I highly recommend Central Valley Air. Thank you again Clay and Central Valley Air. I'll be reaching out to you guys with anything I ever have with my HVAC system including seasonal tune-ups. If I could give more than 5 stars I would give more.

I have used them three times now on various units that I own. They have performed each task with a…read moreperfrossional approach not seen in other companies. I have not tried them all but i trust Clay and his team.