Another fine experience with this company. Worked with Jessica to swap out an old wood burning stove insert for a nice new gas insert in one of my rentals. With the voucher from the valley air district there was $0 out of pocket. They even helped submit all of the paperwork. read more

Greer's Banner Air - Out with the old.. - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

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They quickly responded to our call for service. Their team that they sent out (Jerahmy and Hector) arrived on time and worked efficiently to solve our problem. They treated us with respect and explained everything. We are impressed with the quality of their work. read more

today I spoke with Jessica about a past due. I truly thought I paid this bill. over a year old service now it is really past due, I just got notice! But when you owe you pay they deserve that hands down. But I take away from Jessica was her lack of human feeling. I apologize for the late payment took care of it asap, explained to her the "transaction date" was wrong my husband and I was in a bad car accident and he was in the emergency ICU and died I was at the hospital for 3 days so there could not have been any service done on any of those days. we live in a world that people has lost compassion for each other, I spoke to one today or maybe she was suffering from some traumatic event. who knows I am going to give her that, so I hope whatever bad thing has happened to you, my hope for you is that in the weeks ahead, months, years you get better and have peaceful days ahead. Be Kind read more

I had to replace my old 26 year old HVAC system. It was actually done in one day, even though there was some issues that the technicians worked through. Installers were very professional and polite lead by Jerahmy. I highly recommend this company. read more

Banner Air installed an excellent heat pump. The technicians installed the unit in 100+ temperatures on the south side of the house--a multi day job, never complaining of the miserable heat. All the Banner Air technicians are professional, kind, respectful, knowledgeable, and caring. We had what we thought were a few problems, but Banner Air had technicians find the cause of the hum, which was solved by turning the fan to "auto" and a thermostat light which glowed too brightly at night. We didn't know how to turn it off but we were quickly instructed how to turn it off--problem solved. We really appreciate the accessibility to reach someone at Banner Air who can help with our needs, be they big or small. Thank you. read more

Excellent service! The team was professional, quick, and reliable. Fair pricing and quality work! I'll definitely use them again and recommend to others! read more

I honestly do not know if this company is still in business because nobody answers the phones even during normal business hours. I had an emergency the other night where we smelled gas in the house. After turning off the main and shutting off heaters and venting the house i call Banner Air, or tried to FOR HOURS . I left several messages and was always reverted back to what appeared to be chat with a AI Bot not a human after hours dispatch. The Bot seemed to even have concern that that gas leak is serious and that the emergency services are $210.00 and to call the Emergency Dispatch for immediate assistance at 661-312-5858 Which i have been calling 8 times leaving messages and looping back into chat with a Bot. So frustrating because ever since Ray Hubbell retired in 2022 i have used Banner Air with no issues. Jessica in the office was great and the last two guys that came out to service my A/C units Jeremy and Emanuel were very friendly knowledgeable and professional. What the hell happened? Im so frustrated with having an emergency and following their after hours instructions including chatting about my Delima with a Bot and just ghosted. Not a call back or anything despite them having a record of the chat and all my voicemail messages. Unfortunately i will have to move on and use a competitor and its not because of those hard working people its because decision makers who thought this was a good way to do business. Guess what ITS NOT read more

I wanted a second opinion on a diag of my 18 year old a/c unit that quit blowing cold air this past weekend. They showed up immediately & actually tested (with meters) various components of my air conditioner. Their diagnosis was the same, a failing blower motor. Only problem was that no blower motor was available until one could be found, as all the warehouses had none for a unit that old. The first company I had come out wanted $16,000 for a replacement new unit. Greer's Banner Air did the entire job the very next day for $9,500. That alone saved me $6,500 !!! I would recommend them to anyone who wants honesty, integrity, courtesy & professionalism in a company. No Ripoff price gouging or commission based sales, etc.... just honest, fair prices along with excellent customer service! They can't be beat! read more

Called on Friday for service on our A/C, they were able to schedule us on Tuesday which is extremely quick given it is July and temps have been up to 115. Joseph was our service technician and he was extremely polite and thorough he went over our A/C cleaned and tightened up a couple things checked out thermostat and was going to check our air filter, it we change ours every 90 days so it was not necessary since we had just changed it July 1. This company offered us a great deal on spring and winter service. We will definitely be using them for all our A/C needs. Thank you Joseph and Greer Banner Air for making us feel comfortable with our units performance and for offering us an amazing service agreement. read more

Thank you for the quality service!!!. We are so thankful for you coming out so quickly. Guillermo was very professional, kind and efficient. He got us back and running in no time. read more

I have use this company three times this year for my rental houses each time they were out within one day completed the job tenants were happy prices were fair will continue to use for now on I arrived home at 2:30 in the afternoon the temperature outside was 107° my wife says she set the unit on 76 but the house temperature was 81 and rising I called Banner Air at 3 PM explain to them the problem technician was there on site by 345 job complete unit back up and running by 445 o'clock Michael and Joe were excellent representatives of Banner Air very professional and explained in detail all necessary measures to repair and maintain unit I thank you so much Banner Air for your excellent service and reasonable pricing Banner Air is the only company in Bakersfield I will ever use for my personal property or my rental property once again thank you for your excellent service Yours truly Donnie and Amy Laughlin read more

Same day call and repair , great service on an old AC unit. Parts needed were in the truck and the unit was up and running with in 2 hours of their arrival . read more

Thanks, Greer's Banner Air, for coming out and doing a summer maintenance on the A/C unit I purchased from them in Jan 2021. I'm very pleased with the unit and the service. read more

i've been a customer of theirs for a long time and technician. Joe is very nice and friendly even remembered my mom when she was alive and I had fortunately tell him that she had passed away a few years back. they have always been very quick very reliable company. I will continue to use them as much as I can. In the future and very reasonably priced. I didn't know what was wrong. They came out the same day. I called them and took care of the issue. Very reasonably priced and very quick. I so much appreciate this company. I will highly recommend them in the future. Thank you. read more

We have original HVAC equipment that these fine people have kept running for years. They are courteous, friendly, EXTREMELY COMPETENT AND KNOWLEDGEABLE and get the job done perfectly even in awful weather. I would not hire anyone else. I would not hesitate to recommend them for anything. So glad they are there! read more

Just had yearly service done. Joe was friendly and professional and did a great job. He explained everything he was doing. Great service and great service technician. read more

A/C went out in my old unit last night right before the next heat wave. We called Greers and a technician arrived the following day before 1 pm. Polite and professional he had me up and running in a very short time. They treat their customers great and they treat their repeat customers even better. Thanks Greers Banner! I highly recommend them. read more

We called on a Friday morning because the AC quit working. The office personnel was so nice and friendly. The technician came out the same day and got it working again read more

Cleaning service maintenance was done professionally and worker was friendly. Great prices, and heater is now working again. Much appreciated is the explanation in detail of what the issue was, what was done in the service, and what issues may arise in the future with my specific unit due to it being old, but no unneeded services were pushed other than what was needed. Will be a future customer. Thanks! read more

These guys are terrific! We have them check our A/C unit in the spring and heater in the fall. They are thorough and friendly. Great customer service! read more

I had my annual AC check-up to get ready for the Bakersfield summer. They found that my air compressor motor was going bad and should be replaced. As usual, Banner air found the problem and repaired it just before we had a triple-digit heat wave hit this March 2020. I must say, it is such a pleasure to have a company do exactly what they say they will do, be on time and have highly qualified personal to complete the job. They never overcharge you and give you a fair deal each time. You can't go wrong with these guys. Thanks! read more

Our AC unit stopped blowing cold air on a 105 degree day. The next morning we called and they came out that morning. The technician got there early and got the problem diagnosed within 10 minutes. Within the hour, we had cool air again. Thank you Greer's Banner Air. You and your technicians are great!!! read more

These guys are great! Shout out to Banner Air, especially Junior who regularly does our service. Polite, clean, efficient....observant of Covid19 precautions. So pleased with my service! read more

Same day service! Our A/C pipe was leaking on the side of the house..I forgot the techs name but he was very professional, he knew exactly what he was talking about and fixed the problem within an hour! I highly recommend this company. read more

Service tech came out on a Friday afternoon, they tried to fix our AC without success. I was advised to replace the unit. I tried contacting the office via email, phone, and left a message with their answering service. I realize they are closed on weekends but i never received any communication back from them. I called Monday at 8:15 and stated that we wanted to proceed with getting a new unit (at this point we were without a working AC for 4 days). I was told they had to work us into the schedule and they would call me back. It is currently 30 hours later and they have never called me back. I contacted another company and they are currently here installing a new AC unit. read more

Excellent communication from the Banner Air office. They communicate by text & e-mail to notify the customer of time scheduled & when the serviceman will arrive at your home. Serviceman had on a mask which was wonderful during these times. Another positive is I called yesterday & was serviced today. I highly recommend Greer's Banner Air. read more

So the other night our AC unit started leaking water in the house UGH! Called Banner yesterday ( Monday ) and they are so busy they couldn't get to us till Tuesday. Technician showed up when they said they would. (Joe) was professional and talked us thru as to why AC was leaking, very friendly and knowledgeable and he fixed the issue and had our AC running within 45 minutes. The $140 was worth the fix and peace of mind as Joe broke down what he did to the unit so this doesn't happen in the near future. read more

I'm very disappointed in the service I received with the girls in the office. I've been told several different things concerning the warranty on my new VERY EXPENSIVE unit. I've done checking around, and Greer's is the most expensive for annual maintenance. I was first told, I could use ANY company for maintenance, then told I had too use THERE company. So which is it? Then they tell me, I must enroll in there program. The girl is rude and unprofessional. I liked the installers but the girls gotta go,!! read more

I called a few times to get an appointment which was the next day. The guy came,very polite and fast, but not wearing a mask. Took him 5 minutes to take care of the problem and charged us unexpectedly high. Never again with this company. There a are a lot of other guys in town with very good services and more competitive prices. Ivan read more

Banner gave me an estimate and then performed the work and charged exactly what the estimate said they would. They did the work in the time allowed, were courteous and did a quality job. I suspect other contractors may do a less expensive job but Greer did quality work that will probably cost less in the long run. Thank you Greer! read more

I love this company and would highly recommend their service. My A/C stopped cooling with temperatures outside hitting a high 111 degrees. They showed up within the 2 hour time frame as promised. As always, their service man immediately began working and my A/C was up and running within 30 to 45 minutes. If you want an honest and customer service oriented locally owned company...call Greer's Banner Air! read more

This company seemed Very professional from the initial call to the quote and set up of the schedule. I was super happy until the day of installation . I got a phone call 2 hours after they were to be there. The owner or engineer who called told me that he had been out on vacation and was only now looking at the job (little late) and that my original installation was poor and he didn't think he could leave his technician's unsupervised to engineer it them selves. He would need to be there . and as there was a heat wave there were to many easy jobs he could do and make more money on so he was cancelling the installation, I asked can you just reschedule ? and he said no he had to much other work and I should find some one ells. This was no small job it was a complete system Ducts and all This is one of the most honest and unprofessional calls I have ever gotten. This was also done through go green using a REEL loan. Now I have to start all over again. and the reason this was canceled was out of pure profit and greed. Poor poor character. My guess is on a good day you may get good service but when busy you wont the question is how would they handle warrantee work ? based on my experience it must go to the very back of the list . read more

If your looking for an honest HVAC company this is it. Used them to make some repairs on our system and they were thorough and knowledgeable. Joe was very professional and polite, as well as gave us lots of tips what to look for in order to avoid any future issues with the system. This is the place to use. Customer service was also very attentive to my request and their automated payment system is very convenient. read more

I called banner air to schedule an appointment to check on my air conditioning system. I already knew what the problem was since we had just had someone else come a few weeks ago since the original company we used to repair our ac unit was all slotted and didn't have any open appointments. We wanted to get the problem fixed asap and banner air was the only one with an open schedule. The tech came on time and was polite however he did not really open the unit to look at what the problem was he just glanced at the unit and suggested right away that we needed to buy a new unit and told us what we already knew. He was probably only there for 5-10 min. We were sent quotes on the cost of new units (with very little detail on the units themselves) which were overpriced so we ended up just paying the service fee and opting to look elsewhere. read more

I don't know how their work is but I can tell you there customer service leaves a lot to be desired no call backs when they tell you, missed appointments that you have to call them to tell them about... I guess they are just to busy to be bothered read more

Got appointment next day. Quick, accurate diagnosis. Fair price. Highly recommend them. Get the yearly service.

September in Bakersfield is still summer at 100 plus degrees. Our AC went out, I called them and they fixed it the next day! Joe, the technician who came right on time diagnosed the problem quickly and fixed two other minor issues. He was very friendly and personable and professional. It's hard to find repair companies who care about customer service, but when it happens, it's not forgotten. The prices were very reasonable. I will always call them for AC and heating repairs. read more

I am so glad I found this wonderful company. They give it their all to get the job done. From technicians to office staff, they are kind and have always had a smile on their face. We had our gas fireplace stop working. Within a short time they had the problem figured out. I got a call with price and how soon they could get part and finish. The second tech spread out a tarp so he wouldn't get any dirt on our carpet. Our gas logs and embers were not in the correct order and he brought a paper with the correct layout and put it all back the right way, he replaced the broken part and the fireplace looked so beautiful with everything in order and the embers glowing with the flames. This company will always get my business whether air conditioning or fireplace and should get yours too! read more

Moving into a previous owned home we had Greer's Banner Air come to service a fireplace insert. Our tech Joe was wonderful! He was extremely professional, kind and very informative. Not knowing if the dirty insert even worked - we were thinking it would an expensive service call. The price was very reasonable ... great service and great price! We will definitely be calling Banner Air for other services. read more

This was the second time I chose Banner Air for our ac service. I prefer using locally owned businesses and Banner Air always provides quality service! The last time Banner serviced our units was almost 4 years ago by their service technician, Joe. I was really pleased to see him again. Joe is efficient, friendly, knowledgeable, helpful and friendly. Top Notch employee!! I will be using Banner again and will recommend Joe anytime. Great customer service from the girls on the phone as well. Great employees are a sign of a good working environment. read more