It was nice to speak with owner Gary initially. He offered a great price on the A/C! However,…read moreissues arose immediately due to inexperienced installers. I replaced the A/C with a larger unit, but the original maintained a more stable temperature than this new one. The day after installation, I called him in the morning because my house was at 61 degrees. He told me to turn my heater up to 85 degrees on all levels and wait an hour, but instead of increasing, the temperature went down. He could send someone in a week or so. My installer was on vacation. He didn't seem to believe me until I showed him the temperature with my portable heater. He then sent someone over, who said he needed to set it up, as it looked like it wasn't programmed. The installers left dirty handprints on the walls both inside and outside. I don't usually complain, but when someone is rude and condescending, it's important to let others know who they are dealing with. Oh one last thing. He told me I needed to have a damper replaced and he'd send me a quote. 6 weeks later I still hadn't received quote so I asked again. He sent one. See for yourself how he treats his customers. Mind you- brand new handler and outside unit. Quote $2,100 to install a $59 part. I called several other A/C installers and they said anywhere from 100-150 to do the same thing.

Spend $8,000 on AC system. It wasn't working properly then they came and said I need a damper…read morecontrol switch the part is a $50 parts 10 minutes to install it but they wanted $2,200 I do not recommend people like that. You know what the funny part is I have multiple condos and I'm getting ready to have two AC systems installed and they just lost out. Beware.

I highly recommend Complete Air Systems to anyone needing a new A/C or for servicing an existing…read moreunit!! This company always provides top notch service. They are honest and don't over charge or recommend services that aren't needed. Their rates are very reasonable too. I have been a customer since 2018, after buying a new A/C unit from them. My unit is very reliable. They also complete the annual maintenance for us and call services on the rare occasion. I only had two minor problems which were probably preventable on my part. Thanks again to Don and team for always taking care of us

Don and his staff are the most professional group I've had the pleasure of working with. I…read morecommunicated with Don several times before our actual appointment and he made sure to give us the most current and effective information. Don also let us know what upgrades we could make that wouldn't be costly. We will absolutely continue to use him and appreciate his work.

They have been taking care of our AC for years, always great service! Rasheed always goes the extra…read moremile to make sure our AC is running perfect.

High quality and professional service at a reasonable price!!!...Rasheed did an excellent job…read moregetting my AC unit up and running! I would highly recommend them if your AC is down. A+++

After meeting with several franchises in the Jacksonville area and receiving bids for a new AC…read moreinstallation, we were not satisdied. We met with Thomas Measday and decided to support his local business. He is honest, professional and took great care to explain and answer all our questions. His team took under 5 hours to install a complete new AC system. We are completely satisfied and highly recommend Measday Heating and AC.

Measdays team is very professional, all employees are respectful to their customers, they are clean…read moreand regard your home with the utmost of care. They are knowledgeable and provide quality service until customers are completely satisfied. I would never hesitate to call them again if I need to.

Quick, thorough, knowledgeable service at a time of day when the other guys would have already gone…read morehome! This story is long, but bear with me! FLASHBACK: About a year ago, our AC unit broke, and a different company came out to diagnose the problem. They said that there was something clogged, but there was nothing they could do about it, and so we should manually remove the water from the drain pan whenever the air conditioner stopped (which in the summer is about three or four times a day). We got used to it, but that's pretty annoying. FAST FORWARD: Fast forward to yesterday, with our air conditioner broke and our little drain pan fix did not work. The guys from Big Chill made it to our house around 6:30 PM last night, and it was clear that they had already worked a full day and were tired. There were both polite and curt if that's possible, eager to get in and solve our problem without the small talk. Within 30 minutes, they had it diagnosed and fixed the problem that caused our air-conditioner to kick back on. In addition to solving the immediate need of getting our airflow going, they told us that we had a refrigerant leak and would need a new coil put in that would have to be shipped from the manufacturer. Our first summer night that didn't require a 2am wake-up-and-drain-the-unit call was beautiful! I've gotten back hours of my life knowing that I don't have to drain that unit anymore because of the knowledge and willingness to actually do the job that this team has! I mean, yeah, the guys who came to our house were focused on the issue and didn't make me "feel warm and fuzzy," but I would rather work with them every day than to deal with a chatty a/c tech who doesn't fix the problem. The cherry on top: Well, it is not even 8:30 AM the next day, and a lady from Big Chill called us to let us know that they had talked to the manufacturer already, but the coils need to be shipped,and it would be another day or two before we receive that piece. WHAT? They left our house at 7:30 PM last night, and barely 12 hours later, they have already researched the next steps of our issue and given us an update. Talk about great service. I feel like other companies would not have felt the urgency to solve the problem that Big Chill does. It made me feel like they really care about helping us with our problem, and that they care about being excellent and efficient in meeting their customers' needs. I would definitely recommend them to anybody who needs to have the air conditioner fixed!

Terrible experience. Technician arrived 2 and 1/2 hours after he told us he would be here. Since…read moreit was the end of the day and he wanted to get home, he said nothing was wrong with our a/c. Said that it was "normal" for the a/c to NEVER cut off and for the thermostat to always read higher than the setting it is on. Uhm, what?? He did not do any diagnostics and did not even look at the outside unit. When I told him that another company said our compressors were going bad a few months ago, he just scoffed and didn't even check them. He was only here for 30 minutes and was in such a rush to leave, he left all his paperwork and left our garage open without even saying anything. The a/c still is not working.

My AC had i thought broken beyond, but they (HE) knew what to look for! Wonderful. Had used them…read morebefore, with mother. Now I had issue, and on point, knowledgeable, friendly and very cost effective. Call them anytime. Prompt turn around when called for service!

This company is THE BEST, Great top-of-the-line Service, honest ,straightforward and service call…read morerate wasn't over the top,And they handled the service requested I ask for and didn't push any unneeded service. I definitely recommend!

Had John from Von's Heating & Air come out on Thursday to do a scheduled maintenance on our unit…read more Which we desperately needed since we knew we had a clogged drip line. He was prompt, knowledgeable and very professional. After he preformed his service and unclogged our line, he went over everything he did and showed pictures to explain in detail. He also gave us great tips on the best way to maintain our AC. I highly recommend Von's and would request John again

Chris and Eric were professional, personable and went that extra mile to make sure everything was…read morethe best it could be. They are locally owned and operate over and above corporate owned nationals.

Cannot say enough great things!! Customer care is number 1 and Summer planned out an estimate and…read morewas a visit with Mike that cemented the deal. He knows exactly what he and the group he leads are doing and we could not be happier!! Likety Spilt quoted us $7000 more and they were high pressure, but charming/ cheezy! Trust Mike Merritt!!! They have been in Jax for years and very well know and high reviews on all review sites. Remember. Google reviews can be bought, but not yelp. Yelp rules!!

I had been looking around for a good HVAC company to do some annual maintenance at my home. I saw…read morethe great reviews here and figured it was a good option. They were very nice and professional on the phone and was able to get on the schedule. Unfortunately, my schedule date came and went without someone coming by or giving me a call to inform. I figured it could be a mistake and tried again. They were very apologetic and promised they'd put it on their personal watch list to make sure it happens this time around. The gentleman came at the appt time and was very pleasant to deal with. I had some follow up questions about my split unit and he put my mind at ease fairly quickly. No attempt to upsell me on my first appointment and was in and out within an hour. I'm happy to update the review upon future scheduling successes. Otherwise, I'd recommend them at this point.