We worked with Laura Merrill to find our dream apartment. As super busy new parents, we were so…read moregrateful for how thorough and helpful Laura was, from helping us prepare all necessary documentation in advance of our first viewings, to coordinating apartment visits around the Upper East Side. When we found our dream apartment, the process was super easy and stress-free, because Laura made sure we were prepared. Thanks again!!!

The agents they have are good(some), but the company as a whole is not good. I worked there..In…read more2024 they had a mass exodus of over 70 agents and they advertise they have 146 agents but only have 60 agents. If you look it at all these reviews most of the agents are gone... as well they also only have about three reviews this year

Joanna is an amazing agent who answered all of my questions and helped me more than any other agent…read morehas in the past! So kind and knowledgeable 10/10 would recommend

Joanna sold a coop with the HARDEST co-op board imaginable. They turned down a cash offer just…read morebecause they didn't like the Woman's mother! But, thank goodness, she got it sold. She has great people associated with her too for property readiness. She went waaaay beyond any real-estate agent I have EVER worked with and I have a LOT of experience to know She is better and smarter than any I worked with. ​

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Lucie and Keon are both dishonest. Will waste tons of your time, then never even submit your app to…read morebuilding management despite you being exceptionally well-qualified. Probably taking a bribe under the table from another applicant. RUN.

Jay and his group made the inherently difficult process of applying for an apartment way more…read morebearable. A couple things that stood out to me: first, their response time was super quick and the emails and calls we had were thorough and not rushed. Jay and I talked on the phone several times, and he was super reasonable about his requests and only wanted to help us as best as he could. Second, the credit check was done through an actual portal, which felt way more secure. Overall, a super positive experience.

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

My roommates and I worked with Chad Rosow as our realtor, and he was amazing! He helped us secure…read moreour dream apartment in the city, and he was very attentive and quick in his communication. He was very patient and helped us from our first phone call to touring and to signing our lease.

Worked with Michael Patterson and Jacob Chizner at City Wide Apartments Inc to find our apartment,…read moreand the experience was phenomenal. In the NYC market, speed is everything, and this team was zippy fast--everything flowed seamlessly from the first viewing to the final signature. Their communication was top-notch; we were never left wondering about the status of our application or next steps. Michael and Jacob clearly know how to navigate the city's complexities without breaking a sweat. If you want a smooth, high-speed, and professional rental experience, these are the guys to call. They made what is usually a grueling process feel like a breeze!

Nelson is the best! He sold my property for more than I ever expected to get with very few open…read morehouses or disruption to my family's busy life. He is very thorough and on top off all of the required documentation. The closing was smooth with no surprises. Then Nelson patiently spent 8 months showing me properties until he found me our dream co-op. It had everything we wanted under our max price. Once again, he helped me with all of the documents and forms. We love our home and it's all thanks to Nelson.

I had an extremely positive experience with Nelson, renting a 1-bedroom unit in the Prospect…read moreHeights area! I am a very proactive apartment-hunter, so I saw my unit within a few hours of it being posted. I called Nelson, and he was able to work it into his schedule to show the unit to me that afternoon. The entire timeline went very quickly: - Tues: contacted, viewed the unit, application submitted in the PM - Wed: processing - Thu: approved in the AM, lease sent in the PM - Fri: lease signed While I would not always get text responses immediately, I would always hear back by the end of the day. Nelson was very helpful with anything I needed clarified, and went over every single page of the lease with me in person to ensure that I understood it. Before anything was signed or checks were handed over, he ensured that I had his license number and provided the government webpage to verify him. It was the most taken care of I have felt for any lease signing! He has a longstanding relationship with the landlord in my case and has made himself available to stay in contact and help coordinate things as I get settled. I may update this in the future if I have any deeper insights on what working with him is like after move-in. Overall, I can highly recommend him!

Rose is incredible. She is sweet, kind, attentive, and most importantly - honest (Not like other…read morebrokers I've worked with in the past). She listened to what I was looking for and quickly grasped my taste. I think she really loves her job and it shows. I can't sing her praises enough. She also had some exclusives on newer buildings. I highly recommend her!

Got a call back from them and quickly realized a bait and switch was taking place. "The apt. You…read morewere interested in yesterday was rented today, but we have others starting at $1500" so he got hung up on. He sends a text calling me rude and said he was going to remove my info...um, good save me the trouble. Girl bye.

We highly recommend working with Peter McGuire of Smith Hanten Properties--and not just because…read morehe's probably the best-dressed real estate agent we've ever met. After our tenant of 15 years moved on, we turned to Peter, whose deep knowledge of the local market helped us price and position our newly renovated apartment perfectly. He created professional photos and an excellent video, then marketed them broadly, generating strong interest right away. Peter carefully screened candidates, met them in person, and kept us informed every step of the way. The result: a great tenant, a smooth process, and the confidence that we had a true professional (with great style) in our corner.

I'm finding myself difficult to write this as I know this will blemish the amazing 5 star record…read more But my experience is SOOOOO awful it should not go without telling. James Lola is a horrible individual. And when you recall stories of despicable brokers, he embodies ALLLL of that. This perspective comes from a renter interested in a home James has exclusive rights to. This apartment is located on Hoyt St and I feel terrible for the homeowners he represents. The one major issue was the ability to get into the home. Due to the fact that there were current tenants residing in the space, access was limited. This is very understandable to myself and all. I followed up with James for several days until he responded with an option that worked. Sidebar - I had to do all of the follow up. On my final attempt to confirm a time with James, he responded by asking if my partner is coming. Let's put a few things out there. 1) If you're a New Yorker, We all know how cut throat the real estate industry is. 2) It's preferable by brokers that all parties are in attendance for the viewing, but when it doesn't work due to limited access then it doesn't work. And my partner is a doctor with irregular hours. 3) It's not difficult to know right away if an apartment is a good fit or not. And if it is, a second visit is not unwarranted. Back to the story of James. James responds with "we require all adults who will occupy to view together, at least the first time. We can't rent an apartment to people who haven't seen it, and whom we haven't met." Now, I personally have seen an apartment without my partner. He has done the same. And we do understand this is a preferred option but given the difficulty of being able to get access because of the current tenants, the very limited viewing hours, attempting to see the place for a week, and the fact that my partner also has a hard schedule due to his career, I would have HOPED there would be some flexibility since I could see it on Wed and he could see it on Friday if I felt this would be a great fit. After James response, I decide to immediately call him and have a conversation. And THIS is where sh*t hits the fans!!

We worked with Emma for the sale of a coop and purchase of a townhouse - both in Brooklyn. She was…read moreamazing at both - for the sale she handled all the staging personally and had a great eye for small changes we could make that had a huge impact on the outcome. She also did a ton of marketing/networking with buyers brokers and hosted an incredible open house with record attendance (in a pretty mediocre market). On the purchase side she was very knowledgeable about the local market including renovation options/costs/vendors. She is well connected in the pre-market space and was never pushy but brought us interesting ideas along with getting us in quickly to see things we had found. She navigated a very drawn out purchase and was an excellent advocate with good instincts about when she should handle something vs the attorneys. We're a year past closing and she's still checking in, offering help with things that are dragging out, and is an phenomenal resource for any number of trades specialists.

Emma was fantastic, a true professional. Our property required repairs, updating and fresh…read moreappliances, all of which she handled with ease and transparency. As a result, there was a deep level of trust between us which I think is unique in the market. Importantly she has a broad range of contacts, from developers to individuals who are searching for new homes and investments. I highly recommend her!

I can't speak highly enough of Marta Medeiros-Hasou as our real estate agent. Her professionalism,…read moreknowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people and has a knack for matching the tenant with the owner.... making it the perfect fit for your home. I completely trust her expertise and intuition, recommending her without hesitation. Marta is an absolute pleasure to work with. Thank you again, Marta and the Brooklyn Heights Realty team. Iris F.- Carroll Gardens

I woked with Michael Zats to sell my apartment in Brooklyn Heights. He was, in all respects, the…read morebest broker I have ever worked with. The apartment was listed for sale in November, 2024. Several other brokers said it would be difficult, perhaps impossible, to sell then and suggested I wait until Spring. Zats had a photographer taking pictures the day after I signed the selling agreement and held an open house about 7 days later. He held two other open houses and I had multiple bids in 18 days. I especially appreciated that he called me on almost every one of those 18 days to update me on what had happened that day with my apartment. Zats had a strategy for selling the apartment, he executed that strategy and effctively communicated what he was doing to me. And key to this very successful sale is that he worked extremely hard.