My AC unit went down on Saturday, July 9. I have a home warranty with American home Shield. AHS…read morecontracted with AUS Air in Plano Texas--I couldn't get a hold of anyone. I left repeated messages. Texas is right in the middle of a serious heat wave. And I was without air-conditioning. I went SIX DAYS--without AC. On Thursday, July 14 the technician showed up. He went around trying to diagnose the problem. He then determine that mice had gotten to one of my ground wires. And the wire was under the house. He looked at me and said that it would not be covered by home warranty work. And they would probably have to tear out walls to find the break. They would have to open up the walls and trace the wiring to find out where the problem is that. The cost would be about $395 or more. NOT COVERED by my warranty! PLUS they probably couldn't get to it till AT LEAST Monday. It was only supposed to get hotter in Texas. In a panic I called the FIRST person on the Google search-- totally random! Mike, picked up the phone--no recorded message! A REAL person! I explained him the situation and he said he would try to get to me later that afternoon. At about 6:30 he shows up at my house. The hunt for the busted wire began--he finally determined that the break was probably under the house. And it was concealed under some insulation. If you know Texas, the last place you wanna go is under a house in the summer! Snakes, skunks, spiders, HEAT-plus it is totally confined. Under my house Nick went! He is a big guy too! He crawled through this small hole and followed the wire. He cut out a 10 foot section of wire the mice had gotten to! No holes in my wall-- no new wire! It was just a replacement of the old chewed wire. Within about 45 minutes I had AC-- he flush out my AC unit-- we briefly talked about a replacement unit-- AND he fixed a heating wire that was burnt out that AUS Air had failed to tell me about. I cannot recommend this guy any more! Good service is just that and my AC runs like a champ! The fee was LESS than AUS Air of Plano was gonna charge me! I think from now on I will skip American Home Shield and pay this outta pocket! In mid July it is simply worth it when its 100+outside! Hotter inside! Thank You Mike!! Well Done!

Great, responsive and professional services. Friendly and clear in explanation of issues diagnosed…read more Definitely recommend.

My Air-conditioning stop working at midnight Friday on Memorial day weekend. I figured out by…read moreSunday that i wasn't as tough as I once was and started looking for ac repair services. Didn't any return calls or replies but got luck to get hold of Circulating Solutions. They told what to expect up front for weekend service call pricing and explained what to expect. They extremely busy but fit me in their schedule same day. The owner work arrive a test the system and diagnose the problem. Figured out that i had 2.5 days left on my factory warranty and made sure to get necessary part cover under warranty. Made a special trip Sunday night to bring and setup loan window unit until he could get the the parts for the repair. He didn't just replace the broke parts but fixed some off the orginal sloppy install items for no additional charge. Pricing was competitive with other well known and highly rated local HVAC installers repair services.

James and his team did a fantastic job installing a new mini split for me. Very professional and…read morehonest. Told me everything they would do upfront and he handled it all. They went above and beyond and cleaned up after themselves very well. He is extremely knowledgeable.

I have used this company quite a few times and they have always returned calls and quickly handled…read moremy needs. The techs that come out are always very professional and knowledgeable of the needs to be taken care of. They can diagnose the issue pretty quickly and get things corrected. The prices are very fair and I definitely will use them again.

I had called the company after hours and left a message and the owner returned my call within 20…read moreminutes and set up a time to come out for the next morning. Ernst came out and quickly diagnosed my problem and was very friendly and knowledgeable. His prices were very fair and I will definitely use him again in the future.

These folks are great. Our A/C went out in May. I joined their preferred customer club reluctantly…read more Their service man was extremely courteous and professional not to mention punctual. Our A/C went out Wednesday night. I called early Thurs morning. Another service representative. He was very knowledgeable and professional. He promptly informed me that it was a warranty issue and he would take car of it. I highly recommend this company.

Our AC went out over the weekend and this place was the only place that called us back or came out…read more(in August in Texas?!? ). They had us up and running in an hour, and the bill was more than reasonable (especially for a Sunday!). THANK YOU!

Be keeping my geothermal ac unit running good for years …read more when it goes out that get to it as fast and fix it right there only ones I would call.

Just wrapped up a service call with Gabriel. I cannot say enough good things about him. Gabriel is…read moreextremely knowledgeable. He explained everything that he was doing and why it was needed. He is extremely personable and professional. Ask for Gabriel if you need service.

Gabriel was on time, diagnosed the problem quickly and quickly repaired my units! We'll definitely…read morecall them again if we have any more problems!!!!! Thanks!!!!!

Had these guys install a complete system including ductwork under my house and 2 mini splits on my…read moreMOms house. THEY WERE OUTSTANDING!! The quote they gave me was fair and accurate, They came when they said they would and were done when they said they would be done. The workers were courteous and professional. Communications were excellent, anytime I need to call them I got thru immediately or if I left a message it was returned quickly. They finished the job on a friday, Sunday afternoon one of the mini splits wasn't cooling. I called them, they were at my house that day and fixed the problem, (loose fitting let freon escape) Highly recommend these people!!!

As an update, after we fired Ken's Heat and Air, we got another company and they fixed the problems…read morewithout replacing any unit, saving us over $7,000. Ken's never checked what they were supposed to check and completely misdiagnosed the problem.

These are definitely the two people, Scott & Julie, who you'll want to help you, to purchase from,…read moreand do business with. They are super affective communicators through email, and are excellent with customer service. So much knowledge and wisdom about stoves! I have an Austroflamm Integra FS, and it wasn't working, and they were able to help me diagnose it quickly and effectively through email, and now it's working perfectly. I highly recommend not searching the web for eternity if you Have found Scott & Julie of Off Grid Stoves, do business with them, and stick with them; because, they know what they're doing. Ryan Zink

Julie and Scott are outstanding. They helped us find the right insert for our fireplace which was…read morenot built correctly and is smaller in size. Made sure it was what worked and what we could use daily. During the install all was very professional and tight. Greatly appreciate the effort and time getting this right.