Amazing customer service and attention to every detail of the order. Follow-up is excellent and the…read moredelivery staff is very friendly and helpful. This is the rental company I will use for all of my events.

I really wanted to love this company because they were one of the few local rental companies that…read morehad the exact Mickey Mouse Clubhouse bounce house my son had been asking for. It was the only thing he wanted for his birthday, so finding it meant a lot. Unfortunately, the experience was disappointing from beginning to end. The booking process was confusing. After submitting my reservation I received no confirmation email or receipt, so I had to call myself to make sure they had actually received my order. They did call a week before and the day before to confirm delivery, but I wouldn't have known everything was set without calling first. We were told delivery would be between 9:00 a.m. and 2:00 p.m., and I even received a text saying the driver would call 30 minutes before arriving. Instead, the bounce house was delivered at 8:15 a.m. without a call, before the scheduled window. My husband arrived at 9:00 with the cash payment only to discover it had already been delivered... and it was the wrong bounce house. They brought a Disney Princess inflatable instead of the Mickey one my son had been so excited about. Since they arrived early, my father in law also had to drive to the bank for cash. To their credit, they did send the driver back with the correct Mickey bounce house, and my son absolutely loved it. The bounce house itself was clean, in great condition, and made his birthday. I truly appreciate that they corrected the mistake. Pickup was another headache. It was originally scheduled for Monday, but they asked to come Tuesday instead. I explained that my in laws had gardeners coming Tuesday morning and asked that pickup happen by 9:00 a.m. They agreed, but the driver didn't arrive until about 10:30. My mother in law had to ask the gardeners to work around the bounce house while they waited. I understand this was a busy holiday weekend, and I want to give them grace for that. But between the confusing reservation process, poor communication, delivering the wrong bounce house, arriving outside the promised delivery window, and missing the agreed upon pickup time, it was an unnecessarily stressful experience. I'm thankful my son ended up getting the Mickey bounce house he had his heart set on, but based on this experience, I don't think I'd rent from Jump N Jump again.

My daughters and I were looking for kpop decorations and the customer service was horrible the…read morelady's name is Jessica she was upset and rude and never really helped us we felt like she was in a rush to get rid of us. 2/14/26 11:11 am

Perfect!! This place was just what I needed for my son's party. So many options and reasonably…read morepriced. The workers were also very friendly.

Yes, service was great and kept in contact with Gabby. I will definitely use again. I searched many…read moreplaces and this one had great packages for what I needed . I will definitely refer her to family & friends for future events.

I have rented from them a couple of times and would recommend them for all your future eventsread more

How embarrassing. The rental from COLLAB fell through 5MINUTES before our event. Supposedly the…read moredelivery driver got lost and had no cell service 1/2 mile away from our home and decided to leave. We were told 5 minutes prior to our event that they can't make it & was issued full refund + $50. I made sure to confirm our mountain area would be serviced prior to booking & had confidence in the smooth communication with Kimm. All that fell through when our guests had no place to eat or sit and my 3 year old didn't have the jumper she was so excited about for her birthday. Kimm was apologetic & promptly issued a refund, maybe this is a new business. Really bummed I got the unfortunate experience, hope they can work out the kinks & be successful.

This company was awesome in every way shape and form they could be! They were very nice and…read morerespectful when they came to set up the jumper. It was Halloween and they even gave us a bunch of free goody bags!! We're very faithful to ask if everything was alright and I would highly recommend them. They have a ton of concessions and games to choose from. I'll be going with them again for my next event!! And the prices are on point!

Really prompt with making changes/adding items on our invoice, and have a great selection of items…read more Our backyard wedding was amazing because of it!!! However, some of the umbrellas were noticeably crooked and the workers setting up couldn't really do much about it, it may be worth getting new umbrellas or new hardware. I paid for early set up between 8am-12pm and they arrived at around 11:30am. I along with others were ready to set up tableware and decor at 8am but couldn't start until much later because of their late arrival. The workers setting up were amazing, but we had to help with setup to expedite our decor setup because of it, even though I had paid extra for setup as well. Additionally, they originally brought a few incorrect items/forgotten some and had to go back to the warehouse to retrieve them. I was worried about this since my friend had hired them a couple weeks prior when they promised to bring items for her. When they didn't show up, she called multiple times, left messages on their after hours/weekend line and no one got back to her and left her to come up with her own solutions at extra costs. Additionally, the administrative team didn't fully address the issue and stated she didn't contact them, even though she has all of the call logs. I felt it was handled poorly. When I asked for a responsive after hours line/number, they provided me with their normal business line and I felt really nervous about a potentially similar situation. In the end, the worker John who took care of rental drop offs/setup called and texted us from his personal number which was incredibly helpful and kind. I think in future they should definitely have a designated on-call person to take care of mishaps since most events happen outside of their office hours.

Had a great experience with Ricky's Party Rentals. There was a mix-up on my end with the delivery,…read moreand they still went above and beyond to accommodate everything we needed. The quality of the rentals was great, everything looked amazing, and their customer service was excellent. Very professional and easy to work with. Highly recommend!

Fast efficient great services They are extremely nice every…read moretime I call and made everything simple and easy to pick up for my daughters party

The best party supply in the IE! They literally have everything for your party or events. A true gemread more

I had another vendor I had secured for an event, that fell through last minute. I contacted Razrov…read moreParty Rentals and they happily assisted me! The owners are very professional and kind. The jumper was clean, and looked brand new. They set everything up early and came to pick up on time. I highly recommend them for your next event! I will always use them for events moving forward!

I had a last minute birthday party for my son & was worried about finding someone to rent out…read moretables chairs & a jumper from so last minute, but I was able to book Razrov party rentals & im so grateful! He was super nice & professional & exceeded my expectations with the entire set up as well as his customer service! I will never call another rental again!!

I found everything I needed for birthday and graduation. There were about 5 people working and…read moretalking at the front and no one thought to ask if I needed help as I walked back and forth in front of them several times looking at the balloons. So I asked one he didn't know much about the graduation balloons and he had to get back to the cash register. I asked another and she was much more helpful! I spent lot of money for good selection. Products are too expensive.

Got a great deal! Was helped out by I believe his name was Kevin! Everything is really clean and…read moreorganized! Some balloons popped because it was so hot as I was heading my way to my car and they were kind enough to refill them no extra charge!