These guys are the only ones I trust with our vehicles. Professional and respectful,…read morerecommendations are accurate and factual. Birdsong Automotive is literally the best shop in all of Texas!

I do NOT recommend this business. My wife and I took our 2013 Jeep Wrangler to them for repairs for…read moretwo years. They were unable to find the issue, but often had other repairs (other than the ones we went in for) to do. In the end, I had to replace my entire engine, cadilidic converters, and all the hoses associated because they did not do basic engine care (secure the air filter cap, thus my engine sucked up dirt for two years). When confronted with the issue, they denied any responsiblity and were not helpful. They are incompentent at best and most likely negligent from our experiences. There were several other smaller issues we had with them too but I want to keep this short. -DMH

Our car broke down in Lamesa and no one there could fix it so we had it towed to Lubbock and…read morecontacted Trejo. They showed up on time did exactly what they said they were gonna do and at the price they quoted. I cannot recommend these folks enough!

I wrote a good review of this place. The next time I went they had 'adjusted' my price upward about…read more$30. I had since found better places to have my work done.

Changed out headlight bulb 4 times and charge $30 each time. Yesterday head Lube Tech, lied about…read morewhat needed to be done to change the bulb and then said it would be $180. Even after they all saw that they changed the bulb before and at $30, but still just kept lying about the change and all because they wanted to go home, wasn't even 6 yet.

Referring to earlier post. Manager Steven Longoria took care of my situation. I am fully…read moresatisfied with the outcome of my very.

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

Originally went in for a diagnostic as my car was on accelerating correctly. Diagnostic fee was…read morereasonably priced and I was able to have a better understanding of what needed to be done. Ended up, needing a new transmission,Thane was able to get it delivered at a reasonable time within an affordable price! it was shipped out within a couple hours and delivered the next day. Nate was very knowledgeable of what he was doing, and took care of my car every step of the way. He always made sure to call me to make sure it was okay to work on anything else that he saw. Thane is very responsive and was able to explain everything that was needed along with why it needed to be replaced. Everything was always reasonably priced and they have really good customer service. Not a lot of people will give you affordable pricing and good quality all at once. Would recommend to anyone looking for a family friendly mechanic!

Daughter attends tech and I was looking for honest place for her to get tires and work done. This…read moreis the place I highly recommend. I'm a mechanics myself and can't just travel 6 hrs for simple fix and trust this place to handle her vehicle needs.

I pulled in with a missing lug nut for tire rotation at another shop. They put on one for me,…read morechecked everything else and tightened the other loose one. They charged me nothing and I tipped them cash. They would be my go to tire shop if I lived in Lubbock.

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

Absolutely do NOT recommend! If you're a TTU student and not from the area, DO NOT trust this…read moreplace. For your own sake and your money, find another shop in Lubbock. My boyfriend originally took my car into M&M to get checked due to the engine jumping, as I work full-time (8-6) and couldn't go myself. The initial quote was around $630 for an O2 sensor and an air filter--seemed reasonable at first. Then we were suddenly told by Mitch that my car needed cylinder head work totaling $6,000. Naturally, we wanted a second opinion. Not only did they refuse to provide the diagnostic codes when asked, but I later scanned the car myself (I have photo evidence of the actual codes)--and none of them supported the diagnosis or the $6,000 repair Mitch claimed was needed. This felt dishonest and ‼extremely predatory‼ After waiting nearly two weeks, I picked up my car only to find: 1. An oil separator was installed without my approval 2. The A/C had completely stopped working--a system that worked perfectly when I dropped the car off When I called Mitch, he said to bring it back and he'd refund me and look at the A/C. From the second I walked in, he was rude and condescending--questioning me and speaking down to me for not "handling this myself," completely ignoring that I'm a full-time student with a full-time job. The only time he showed any decency was when I became visibly upset--and a customer walked in. He then refused to take responsibility for the A/C issue, saying "we didn't touch that," and tried to blame it on me supposedly hitting a pothole--again, suspicious timing. (I have video of this exact conversation.) Why would I have him work on my car again after spending $899, getting a partial refund, and coming back with more issues than when I dropped it off? Bottom line: I have the codes. I have the video. I have the receipts. Mitch was wrong and the entire experience was unprofessional and stressful. I strongly urge anyone reading this to take your car elsewhere and get a second opinion. You deserve honesty, transparency, and respect--not to be talked down to and overcharged.

Been there about 6 months ago and breaks squealed in front they told me I need to new rotors and…read morepads for back did them and they told me front pads were good just needed to do front again if wanted stop squeal cause rotors not turned. I know you don't need to do that ever time you do a break job. Very expensive and took way too long.

These guys are great. They do what they say and on time. Will be going back. Highly recommended.read more