Jay was so quick to helpnus out. They were able to help my friend out with a low payment of $ 22…read moreand pay weekly. Everything comes with the quote given. Very friendly, respectful. Closes at 6 p.m. on Saturdays. ​g

Charles got me in and out his service was exceptional did and amazing job with my alignment! Would…read morehighly recommend!

Be careful with this business. They hire losers like scott ryan who forged my signature on two…read morecontracts. Then they had the audacity to call the police and say they felt threatened by me and they were ridiculed but, didn't stop to wonder how I felt when my home was entered illegally and my name was forged illegally. what nerve!! I give RNR tire negative five stars.

Great customer service ! Very knowledgeable and professional, the warranty is definitely legit…read more Highly recommend!

I could not figure out how to get my vehicle out of accessory mode. We tried everything. Luckily,…read moreMavis was open after 6pm and we called to see if they could help us figure it out. Alex answered the phone and was friendly and professional. He then transferred us to John, who stayed on the phone with us for at least 10 minutes, trying to help us resolve the issue. It finally worked! John was incredibly helpful, patient and kind. I truly appreciate these guys taking the time to help us with a personal issue. I definitely recommend giving them a call!

This is a good West Texas company. They're all about customer service and their turnaround times…read moreare very reasonable! They even offer free tire rotations!!!

Great service...... Great people…read more.... Fixed correctly & a great price! Highly Recommend!!!!!

I was travelling thru Lubbuck. My car was vibrating. I would have believed anything…read more Trejo drove my car, told me my tires wee out of balance. $40. I give him 10 stars

Throttle assembly needed to be replaced on our Ford 150 pickup On a Saturday. Made several calls to…read moremechanics that were open on Saturday and all but one said they were booked Full. We told them we were from out of town and needed to leave on Sunday. Lubbock family auto said they would do it at 5:30 pm. So we took it to them and they replaced it for only $100 labor which was more than reasonable. I would highly recommend them. Very nice and friendly.

From the owner: Welcome to Lubbock Auto & Family Garage!…read more Looking for reliable, honest car care with a personal touch? At Lubbock Auto & Family Garage, we treat every customer like family. Full-service auto repair Trusted by Lubbock families Friendly, experienced mechanics Fair pricing – no surprises Whether it’s routine maintenance or major repairs, you can count on us to keep your vehicle — and your family — safe on the road. Locally owned. Family operated. Book your appointment today — we’re here when you need us! Call or message us now!

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

If you use this business make sure you take pictures of your wheels and tires. Took a tire in for…read morerepair and wheel was damaged during the repair. They claimed we could not prove it was them so they would not pay to fix the damage!

I had a polar opposite experience from the previous review. Came in at closing, they put three guys…read moreon my rig found the pin hole in my tire got it fixed and got me back in the road in no time. They were very kind and referred to me as sir. I'll Be buying all of my tires from here from now on! Lubbock is lucky to have a local place like this.

TERRIBLE SERVICE!! -They had my RV for 3 months!!…read more-Constantly lied to me on timetable/when they would have it fixed. -Never once called me for an update. -Got drivers seat and carpet dirty with grease/oil -SOMEONE WAS SLEEPING IN MY RV!! I found the bed used when I picked it up. -Only fixed one of the four issues that I brought it in for. -Diagnosed the generator (under warranty) but never called my extended warranty to file a claim. So it never got fixed. Absolute worst service I have ever received at an automotive shop.

Got my part ordered, and my car fixed! Changed out my headlight on the spot!!!!…read more I'm a customer for life!