The service was great but the whole pay weekly is a easy process. They do work with people's…read morefinancial situation. I let my friend use my card 1 time and they kept my card on file I called reported it spoke to 2 different ladies a put it. Until this day they are still trying to charge my old card weekly when its not even my account. She me tioned that my card wasn't even on file so why till this day is it trying to withdraw from my card that I no longer use. I had to cancel my card. I attempted to call the corporate office and no response. Better off paying cash people.

Apparently when you reach out to this company before your payment is due, and tell them you can't…read moreafford it at this time, they charge you anyways then when you reach out to management they tell you to get over it. that you have their product and they are going to charge you no matter what. oh Also, they charged me full price for used rims and tires. Had to find that out when I got home and googled the products online.

Be careful with this business. They hire losers like scott ryan who forged my signature on two…read morecontracts. Then they had the audacity to call the police and say they felt threatened by me and they were ridiculed but, didn't stop to wonder how I felt when my home was entered illegally and my name was forged illegally. what nerve!! I give RNR tire negative five stars.

Great customer service ! Very knowledgeable and professional, the warranty is definitely legit…read more Highly recommend!

I went to Mavis tire to get my tire fixed. Angel helped me when I got there and the gentleman that…read moreworked on my tire did a great job getting the piece of metal removed and getting my tire fixed, he also checked a few other things and let me know my brakes and battery were good as well!! Overall I'd say I'll definitely go back and I'd recommend these guys... excellent customer service guys!! Thank you for all your help!! T. Bentley

Edit.2 -The management (Nick and Alex) would rather remove my review instead of take accountability…read morefor their actions. Plus corporate still has not reached out to me. For someone who is looking to get car maintenance done. You might want to choose a shop with a management team that isn't as bratty and stuck up. If you want to go to a toxic shop that dosen't treat their employees right, nor their customers over half the time then you're in the right place. I have had my vehicle serviced by Mavis in the past thanks to Chasin and Mitch. They made the experience smooth and easy they are not the reason for the 2 star review. AGAIN THE WORKERS ARE NOT THE REASON FOR THE BAD REVIEW. I have read so many reviews that are hidden in their multitude of them but they are all stating the same or similar thing. Yes some of their mechanics don't give a f because they aren't valued some actually do care. They are taught "policy" when a real mechanic would know how to keep a car safe. I have seen and heard first hand of the attitude from the "managers" of this business. Word of advice if your turn over rate is high look at your managers that seem to have such a big stick up their A. Edit.1- We have been trying to find corporates number but haven't had any success. If someone at corporate would talk with me I'd love to talk with them. There is a bigger matter at hand which I would love to discuss. My fiancé worked at Mavis from Feb 2026 to May of 2026. He would have still been there and not quit if due to Alex telling my fiancé that our miscarriage wasn't a valid reason for taking off work that day. We provided valid documentation to him which still didn't matter. I was a higher risk and ended up hemorrhaging and having to call 911 for borderline shock in which I almost died if he wasn't with me. As a company, there is a professional way to handle matters like this. One of them, not being that it isn't a valid reason. Alex is not a good manager and does not value his employees. They are narcissistic and manipulative towards everyone beneath them. They will say something completely uncalled for and then when you bring it to their attention they will (what's referred to in romantic relationships as) "love bombing". Even after hearing the conversations with Alex personally and my husband, and the google reviews you see when searching his name... I have come to an understanding of who he is as a person and none of those qualities qualify him as a manager. We had been in communication with him and provided the pictures (attached to this review). If Mavis has past employment information, please contact my fiancé Tristan LaFuze. Otherwise comment with corporates number and we will be in contact. This is unacceptable as an employer and it should be handled appropriately.

Outstanding they help with the costa and do an amazing job and are kind and professional. Really…read morehelped me out when I was in a bind from running over a screw.

I have been a customer if Discount Tire here on 82nd near University for nearly 20 years. Sometimes…read moreI have older vehicles and have to buy a set of tires, sometimes I have new vehicles and don't have to visit them for years. Today I had a screw in my tire. The shop was very busy, but they took care of me faster than estimated and said repairs are free. These guys are the best! Thanks especially to Angel, Christopher, and Nicholas.

I was passing thru town, got a flat... went to three other tore shops all with 1 to 2 hr waits…read more.. McWhorter got me immediately and got me back on the road. Nice people, fast service! Thank you guys!

I give it 4. They lost my hun cap. But will replace them. There are scratches on my bumper and had…read moregrease on my door handle and steering wheel. Charged me for rotation, but I know thy didn't because my same rusted rim is still in the front drivers side. We never received a letter saying they were canceling accounts due to others not paying. So we got punished. As well I'm sure others. We mentioned we was gonna put it on our account, and nothing was said then. So had to barrow.

Daughter attends tech and I was looking for honest place for her to get tires and work done. This…read moreis the place I highly recommend. I'm a mechanics myself and can't just travel 6 hrs for simple fix and trust this place to handle her vehicle needs.

I pulled in with a missing lug nut for tire rotation at another shop. They put on one for me,…read morechecked everything else and tightened the other loose one. They charged me nothing and I tipped them cash. They would be my go to tire shop if I lived in Lubbock.

Proper tools Timely arrival…read more Charging when no work is done. Not knowing how to handle the parts of a new vehicle.

From the owner: Don’t let car trouble slow you down—call us! Your fast, family-owned lifeline! We’re ready…read more24/7—rain or shine—to handle everything from flat tires and dead batteries to lockouts, fuel delivery, and emergency towing. Enjoy speedy service, honest prices, and a personal touch from a team that treats you like family. No hidden fees, no wasted time—just expert, reliable help when you need it most. One Call, Problem Solved.

Very nice people. They do what they promise. They will price match and the customer service is top…read morenotch.

Parking lot is big and spacious. Employees are knowledgable and don't mind answering any questions…read moreyou may have. This place is awesome and quality work is always done! Came here right before they closed, I had a FLAT tire. It was so bad, Johnathan and his tech made sure to get my tire fixed asap. Their customer service is great, they got me in and out so fast. It's been a few months already and my tired is still tip top. If you need fast reasonable service, talk to Johnathan and he'll be sure to get you taken care of.

Traveling from California to Texas is a long trip. We had a tire blow out and found this…read moreestablishment with a high review. The guys are Amazing here. We received Fast service from a group of guys that could not have been more courteous. My family and I were back on the road in no time. Thank you Bill Williams Tire Center! I HIGHLY recommend them to anyone needing Great Service at a reasonable price.

If you use this business make sure you take pictures of your wheels and tires. Took a tire in for…read morerepair and wheel was damaged during the repair. They claimed we could not prove it was them so they would not pay to fix the damage!

I had a polar opposite experience from the previous review. Came in at closing, they put three guys…read moreon my rig found the pin hole in my tire got it fixed and got me back in the road in no time. They were very kind and referred to me as sir. I'll Be buying all of my tires from here from now on! Lubbock is lucky to have a local place like this.