1. Caprock Tires, Inc

1. Caprock Tires, Inc

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Lubbock, TX

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Caprock Tires, Inc

4.0 (7 reviews)
Open 9:00 am - 12:00 AM (Next day)

Services - Caprock Tires, Inc

Routine automotive maintenance

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11 months ago

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6 years ago

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6 years ago

Extremely nice people, always quick and on their feet, one of the best tire shops i have seen in a while

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6 years ago

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11 years ago

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M & M Tire & Service Center

M & M Tire & Service Center

4.5
(46 reviews)

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

Absolutely do NOT recommend! If you're a TTU student and not from the area, DO NOT trust this…read moreplace. For your own sake and your money, find another shop in Lubbock. My boyfriend originally took my car into M&M to get checked due to the engine jumping, as I work full-time (8-6) and couldn't go myself. The initial quote was around $630 for an O2 sensor and an air filter--seemed reasonable at first. Then we were suddenly told by Mitch that my car needed cylinder head work totaling $6,000. Naturally, we wanted a second opinion. Not only did they refuse to provide the diagnostic codes when asked, but I later scanned the car myself (I have photo evidence of the actual codes)--and none of them supported the diagnosis or the $6,000 repair Mitch claimed was needed. This felt dishonest and ‼extremely predatory‼ After waiting nearly two weeks, I picked up my car only to find: 1. An oil separator was installed without my approval 2. The A/C had completely stopped working--a system that worked perfectly when I dropped the car off When I called Mitch, he said to bring it back and he'd refund me and look at the A/C. From the second I walked in, he was rude and condescending--questioning me and speaking down to me for not "handling this myself," completely ignoring that I'm a full-time student with a full-time job. The only time he showed any decency was when I became visibly upset--and a customer walked in. He then refused to take responsibility for the A/C issue, saying "we didn't touch that," and tried to blame it on me supposedly hitting a pothole--again, suspicious timing. (I have video of this exact conversation.) Why would I have him work on my car again after spending $899, getting a partial refund, and coming back with more issues than when I dropped it off? Bottom line: I have the codes. I have the video. I have the receipts. Mitch was wrong and the entire experience was unprofessional and stressful. I strongly urge anyone reading this to take your car elsewhere and get a second opinion. You deserve honesty, transparency, and respect--not to be talked down to and overcharged.

Mavis Tires & Brakes

Mavis Tires & Brakes

3.6
(47 reviews)

Above and beyond service. Very high quality…read more Good prices. Gabriel is a real standout!

Edit.2 -The management (Nick and Alex) would rather remove my review instead of take accountability…read morefor their actions. Plus corporate still has not reached out to me. For someone who is looking to get car maintenance done. You might want to choose a shop with a management team that isn't as bratty and stuck up. If you want to go to a toxic shop that dosen't treat their employees right, nor their customers over half the time then you're in the right place. I have had my vehicle serviced by Mavis in the past thanks to Chasin and Mitch. They made the experience smooth and easy they are not the reason for the 2 star review. AGAIN THE WORKERS ARE NOT THE REASON FOR THE BAD REVIEW. I have read so many reviews that are hidden in their multitude of them but they are all stating the same or similar thing. Yes some of their mechanics don't give a f because they aren't valued some actually do care. They are taught "policy" when a real mechanic would know how to keep a car safe. I have seen and heard first hand of the attitude from the "managers" of this business. Word of advice if your turn over rate is high look at your managers that seem to have such a big stick up their A. Edit.1- We have been trying to find corporates number but haven't had any success. If someone at corporate would talk with me I'd love to talk with them. There is a bigger matter at hand which I would love to discuss. My fiancé worked at Mavis from Feb 2026 to May of 2026. He would have still been there and not quit if due to Alex telling my fiancé that our miscarriage wasn't a valid reason for taking off work that day. We provided valid documentation to him which still didn't matter. I was a higher risk and ended up hemorrhaging and having to call 911 for borderline shock in which I almost died if he wasn't with me. As a company, there is a professional way to handle matters like this. One of them, not being that it isn't a valid reason. Alex is not a good manager and does not value his employees. They are narcissistic and manipulative towards everyone beneath them. They will say something completely uncalled for and then when you bring it to their attention they will (what's referred to in romantic relationships as) "love bombing". Even after hearing the conversations with Alex personally and my husband, and the google reviews you see when searching his name... I have come to an understanding of who he is as a person and none of those qualities qualify him as a manager. We had been in communication with him and provided the pictures (attached to this review). If Mavis has past employment information, please contact my fiancé Tristan LaFuze. Otherwise comment with corporates number and we will be in contact. This is unacceptable as an employer and it should be handled appropriately.

Caprock Tires, Inc - tires - Updated July 2026

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