They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

Our car broke down in Lamesa and no one there could fix it so we had it towed to Lubbock and…read morecontacted Trejo. They showed up on time did exactly what they said they were gonna do and at the price they quoted. I cannot recommend these folks enough!

I wrote a good review of this place. The next time I went they had 'adjusted' my price upward about…read more$30. I had since found better places to have my work done.

Throttle assembly needed to be replaced on our Ford 150 pickup On a Saturday. Made several calls to…read moremechanics that were open on Saturday and all but one said they were booked Full. We told them we were from out of town and needed to leave on Sunday. Lubbock family auto said they would do it at 5:30 pm. So we took it to them and they replaced it for only $100 labor which was more than reasonable. I would highly recommend them. Very nice and friendly.

From the owner: Welcome to Lubbock Auto & Family Garage!…read more Looking for reliable, honest car care with a personal touch? At Lubbock Auto & Family Garage, we treat every customer like family. Full-service auto repair Trusted by Lubbock families Friendly, experienced mechanics Fair pricing – no surprises Whether it’s routine maintenance or major repairs, you can count on us to keep your vehicle — and your family — safe on the road. Locally owned. Family operated. Book your appointment today — we’re here when you need us! Call or message us now!

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Had a pigeon problem and needed bird netting installed in apartment on 3rd floor balcony. Kevin…read moreshowed up on time and installed it. I was not able to be there. Just told him expectations. I .so pleased with the way it turned out. Will definitely be usi.g Kevin for future projects. Very dependable and polite!

Excellent work! Thorough, professional and detailed! Not a drop of paint spilled. Worth every penny.read more

So my car window started to mess up. It would only roll halfway up and stop, well These past two…read moredays it has been raining, and I had to use trash bags to protect the inside of my car! I didn't know who to call so I got into craigslist and found these awesome guys called "Good Vibes Automotive"! They were very reasonable on price and got it down less than 24 hrs. I will be using them again!! These guys are awesome

From the owner: Excellent auto repair that you can trust. Come check us out now! Friendly service and Good Vibes…read moreGuaranteed. Come take advantage of our $100 brake special today.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!

I am elderly and disabled and trying to survive on social security. I drive a 1997 Nissan Pickup…read more I regrettably answered an ad on Facebook for a mobile mechanic. He, the mechanic, Jessie Briseno, said the problem was the starter. He took an extra day, because he said he had to order it from the O'Reillys Warehouse, and that it was $136, but had a warranty. He repeatedly claims to have problems with his phone and staying in touch. I called to check the status, and he says he doesn't have the money for the part or gas to get it. The whole family came, in a white van they said belonged to a customer who didn't pay, and took me to an ATM to get cash. From there we stopped at a station, and I fronted him $20 for gas. I gave him $160 for the starter to cover tax etc. They supposedly go to the Warehouse to order the starter. Next morning, again no call. Finally his wife says it's ready. The truck has never run this bad before. He gave me no invoice, receipt, box from the part, or the part itself. Nothing to verify the warranty. I checked with the Warehouse and they said he has never ordered anything there and they don't know him. The website shows the price on the starter, was actually $82.99 + $40 core charge. Remember I gave him $160 to pick it up. He wanted $60 more for the labor, after telling me he charges $70 to do a starter. He accepted $40, because that's all I had. The Allens One Stop Shop website says 'customer satisfaction' is their motto. That's not what I experienced. I asked for the old starter or the $40 core charge, and a receipt, or the box. Again no call. After several hours with no reply, I asked for my money back. The 'wife' said they would come to my house with the police. They refused to produce anything verifying the purchase or warranty, and at the very least they took a $40 core charge that belongs to me.

We called and explained we needed a reprogram for keys & parameter reset due to putting in a new…read morebody control module. They sent out a tech who couldn't do the job because he doesn't have his own NAFTA password and didn't have the proper equipment. We had to put the old body control module back into the vehicle & program the keys to the it, since he couldn't do the parameter reset. The old body control module has water damage, which was why we did the repair! So it wasted our time & our customer's time. When we asked the tech why he didn't bring what was needed he said "the boss doesn't let that stuff leave the shop." He then told us we could call and let them know when the vehicle would be in Lubbock and they could program the keys and do a parameter reset to the new body control module...... At a DISCOUNT. Really?! I called for a specific job to be done, was assured it could be done, then had to reverse the repair in order to have keys work for the vehicle and instead of offering to fix the mistake or the unpreparedness that cost our customer & us time and money free to make the mistake right, we get offered a discount?! When I asked for the boss's name we were told Josh, but if you call and ask for him, you'll probably be told he's on a run, he doesn't answer calls because of telemarketers.....

Anytime unlock has made several keys for different vehicles and locks over the last few years …read more They are fast, friendly and get the key made correctly every time . I will continue using them for all my keys .