I came to SkinMD for scars on my face, was sold a $2,400 neogen plasma treatment and my scars look…read morethe same. I was sold on a procedure that did nothing for me. No one closely looked at my face or scars when I came in for the consult. One person looked at my face without any type of magnifier, just across the desk from where i shelled out 2,400 bucks because I was told the treatment works for scars. I will post my complaint nand pictures to as many media outlets possible to save others from the same predicament and to tell how SkinMD remedies this if at all. I'm sure the Neogen Plasma works, but no one should be sold something that has no value to them. Finally, The procedure was painful. The gel used supposedly has anesthetic/ numbing properties, yet it was less than 10 seconds between applying it and hitting my skin with the treatment wand. Maybe because it was Friday at 5pm and the technician was in a hurry to get done for the week that the few seconds to let me numb up a bit were not spared? My eyelashes got singed along with some of my hairline, red raw skin spots resulted and remained raw for 4 weeks after treatment.. Evidently these areas were done "extra" ; around my scars and in random areas that seem more like errors in the procedure than purposeful. The raw skin I don't think healed better with the 100 dollar plus after treatment cream they insisted worked wonders. I hope to get a refund at the least. I will post what happens at my follow up.... .

I had a BodyTite procedure on August 29, with liposuction and Morpheus8. It was a good experience,…read moreand Dr. Ko and Joey were professional, effective, friendly, and made me feel at ease. (The painkillers and tranquilizers also helped a lot :). It's been about 5 weeks and I had a follow-up visit the other day; all is healing well. The only think I think could have improved my experience is better information and details about the healing process and after-care. I wasn't aware that it can take up to 6 months for full healing, which I learned on my own through research at at y follow-up visit. I've also learned more on my own about the vital importance of the compression garment. They mentioned it briefly, but more in-depth details would have been good. I would also have liked a compression garment that fitted me better; I had to alter the one they provided because the shoulder straps were too short and not adjustable. I've purchased another garment to use, and also plan to get a lymphatic massage to aid in scar tissue smoothing and fluid removal. I suggest that SkinMD provide a brochure with detailed after-care information and healing time, and links to reputable websites and videos about healing and self-care. But overall I'm happy with my results - no regrets! - the price was reasonable and everyone has been professional and friendly. Thank you -

I'm not the type of person to write a bad review or complain about anything but my experience with…read morethis place was so awful that I want to help people not make the same mistake as I did of spending hundreds of hard earned dollars on a service to not be done correctly and unprofessionally. So I went to Aesthetica Swansea to get filler in the under eye area in the beginning of July. The first red flag was when I was charged for the service twice. Instead of apologizing and immediately issuing a refund. She asked why I didn't tell her that I had a gift card (it was on file) and told me that she didn't know if she could refund me. After that she told me that I might need to go through my bank or maybe her manger could issue one. She asked me if I wanted to just keep it for other appointments to which I mistakenly agreed on. (Lucky since then I was able to get the accidental charge returned) In regards to the service, I was very unhappy with my filler from the second I got it. I noticed it was very uneven and pointed it out to her during and after the appointment. I left unsatisfied and went home to show my family who all noticed that it was uneven as well. I decided to call and make an appointment to be seen again, they said I could come in that day and that it wouldn't be a problem. Fifteen minutes before my appointment the injector texts me and informs me that we can't add more filler due to safety concerns. (Keep in mind I live 40 minutes away and was ten minutes away at this point) so the ride was for nothing because that could have just been said over the phone when I called for the appointment in the first place. In the next days I was noticing that the filler was sore under my eyes, especially my left eye and when touching it I could feel a large lump of filler. I had a family member feel it to see if I was mistaken and they were repulsed by it. I texted the injector and also brought to her attention that I had some lumps in the corner of my left eye. She assured me that it would smooth out so I gave it more time. It did not go away so I went to google and followed an article that gave tips on how to fix botched filler by rubbing the lumps with a jade roller so they disperse and it worked, after about a month the pain did get significantly better but the filler still looked awful. I texted her again and said "Hi, I am noticing even after the treatment my under eye bags are still very noticeable. the filler is still bumpy in certain areas and both eyes look puffy toward the inner corner. One of my eyes is also a lot less filled. Can this be fixed?" She told me to call the office so I made an appointment to see her and the doctor at the office as well. Since the doctor is also a dentist he had a limited schedule so I had to take work off to be at the appointment. A little less then week before my appointment I get a text that my appointment has been changed and this message left on my voicemail "your appointment for Thursday, August 18 um has to be moved from 1 o'clock to 415 thank you and have a great day...". Completely unprofessional to not ask, but tell me when my appointment is and not give me the option of choosing a time. I decided to still go anyway. Then as I'm in the parking lot waiting I get a text saying "this is AestheticA messaging you regarding your appointment today. Unfortunately, we have to cancel your appointment. So sorry for the inconvenience." My stomach drops because I just drove 40 minutes and took the day off of work to be there. I give them a call and the woman puts me on hold. She tells me that someone else was just going to call me and that there going to give me a call me right away. I waited for ten minutes with nothing before I decided to call them. They said my injector can not see me and that another person will. They told me to come in and again changed my appointment to a later time. I showed them my concerns. The doctor even said "I know what she means" twice so clearly he knew that the filler was poorly done but didn't want to fix it. But besides that none of my concerns were actually addressed. When I showed them the lumps that I got immediately after the filler I was told "it looks like eczema" (never had eczema in my life and I'm 22), when I explained that I paid 500 dollars for this service so I want it to be done properly he chuckled and said "I know it's so cheap", the doctor also walked out on me without saying a word. Overall I was extremely invalidated and none of my concerns were addressed. At the end of the day, to pay 500$ for a service to not be done properly or corrected is unprofessional and inexcusable. Do not trust these people with fillers. Go to some place reputable and don't waist your money and time like I did.

I recently had gotten micro shading done on my eyebrows. When I got there the girl who was about to…read moredo them asked me what I knew about the process... I then explained to her I wanted a very natural look she assured me that we could get the results that I was looking for and just to trust the process. When she did the outline for my brows I told her again I want them to be more of a natural look-I don't want them to be big and bold I made that very clear she understood and said absolutely I understand what you want. When I was done with the procedure she handed me the mirror and I was absolutely mortified! They are bold uneven and nothing of a natural look that I wanted. I called as soon as I got home and asked to speak to a manager. I was told a manager to get back to me on Monday-this was on Friday afternoon and the manager had left. I begin to panic because they looked so bad and uneven and even though that they will lighten and get better over time it doesn't change the shape that was given. I then began to reach out to different professionals in the greater Boston area and Providence area everyone I reached out to and sent pictures to said that it was a complete hack job and they're completely uneven and the person doing it clearly did not have a lot of experience I was told by several professionals do you have emergency ceiling removal done as soon as possible as it can only be done within 48 hours of having the procedure. Unfortunately on the weekend it was extremely hard for me to get this done I found a salon professional in New Hampshire which is 2 1/2 hours away from me but I was so desperate for help that I drove and had a procedure done that cost me an additional $300. The professional that I spoke to was very helpful and apologized for the bad experience that I had had she told me that because it was done so thick and so uneven there would definitely be needing a second session in eight weeks... Monday came around.... And no one called me so I called again...they told me that I would receive a call on Tuesday and that the manager is not in on Monday. On Tuesday I call because still I have not received a phone call. I finally got a callback from an office manager later that day who works at the 508 dentist since they are the same company. Her name was Carolina. She assured me that she would speak to the owner and explain to him what happened. I don't hear from her all week and then I got an email from her stating that she's tried reaching you several times but hasn't been able to I had nothing missed on my phone may have been a glitch but I always have my phone on me I had nothing from her either way I called back and she told me there's absolutely nothing that they can do because they look great and she doesn't see a problem. Several independent professionals saw the problem that I could clearly see on my face but yet they did not see that anything was done wrong. She said that I would not receive any money back nor will they help me with anything else that I've had done in the process to fix the hack job that I received. To say that I'm disappointed is an understatement I thought this was a great company what I had been there before but clearly I was wrong they do not care about their customers they do not care how their customers feel and she will not let me speak to the owner. I asked her to please reach out to the owner and she said everything goes through me you're not allowed to speak to the owner I spoke to him already and he said there's nothing we can do to help you. I told her she needs to go to the owner and explain again that I would like my money back because what I paid for is not what I received. Stay far away they don't care about doing what is right for the customer. I will let all my friends in the beauty industry know of my experience, as well as the people that have helped me have the emergency solution which is a whole network of beauty spa and salon owners that now know the story of how this company runs. very sad that the company can't make things right. Please see photo for reference- clearly crooked one is round other is straight... absolutely mortifying they think this is good work!? Insane!

Love Tanya, she makes the whole process easy and has a great personality. I had 6 sessions plus one…read moretouch up 8 months later for my bikini line and couldn't be happier with my results. No more razor bumps and the area is so soft. During my bikini touch up I had her do my underarms, I previously had them done at another spa and was not impressed with the results. One touch up with Tanya and I've lasted weeks without needing to shave. Ill continue going to her every 6 months to maintain results. Definitely recommend her!

Soooooo.... Tanya is just so freaking awesome. I began laser treatments on my face and front neck…read morewith her back at her old location on South Main when it was Radiance Laser Skincare. New Years Eve 2014. 9 sessions later, and not only has she done a terrific job with zapping out most of my facial hair (i started very hairy, srsly), but she's really someone I'd be proud to call a friend. She's just so charming and funny. She creates an amazingly relaxing scene, causing for a much less painful and stressful experience. And, in my case, she was so, so helpful and reassuring when I needed to disclose a piece of rather personal info to her before moving forward. Total pro about it. Total cool chick. She's now located inside Primary Walk-In center on Warren Ave in East Providence. Very convenient from 195 and plenty of parking. The front desk staff is equally cool and welcoming, and even a comfy waiting area with TV and a view out to the street. Scenic enough ;) Ultimately the results have been better than I ever hoped for. I will have at least a few more sessions on my face with her, but by now it's mostly finishing up a process I thought would take years. You'll know exactly what to expect because she explains everything in such human terms. The pain of the laser isn't so bad (she's got those squishy stress balls, yeah they help), she's quick, makes sure you're lotioned up to ease the soreness afterwards (at least for face treatments), and makes paying and scheduling effortless. And always timely with appointment times and reliable. I will absolutely make her my first choice if/when I need other body areas lasered. I totally trust her. Would laser with her again. 10/10.

EXTREMELY rude staff. Way over priced and not very knowledgeable. This place is going to go out of…read morebusiness. Go anywhere else (Skin MD is good).

I wrote an email on October 4th and mailed a signed letter to the address on the contract to cancel…read moremy membership and they did not complete the request. I followed the steps outlined in the contract I signed and they still charged me for the membership. This violates their own contract and is unethical. There is no corporate number to call. Very shady. It stinks because the staff are so lovely and their company sucks.

My first time there and I loved it. Great staff and doctor. I would highly recommend this…read morepractice.

Bethany Saul PA is a highly qualified dermatologist Her treatment and mannerisms were top of the…read morescale I recommend her as the best in her field Mrs Montminy

Poor service. I purchased a deal from groupon (6 sessions for full face), but it was just waste of…read moremy time and money. After each session, I noticed that some small areas that supposed to be treated were skipped which would leave me with patchy areas of hairy skin in the middle of the smooth and appropriately treated skin. In each new session I was reminding her that an area was not covered in previous session and if she can try to cover all my skin and not to skip any part, but she was just trying to convince me that it usually happens because hair follicles are in different phases of growth an would be affected by laser differently. How common can it happen that all of the hair in one area of my skin were exactly in one phase of growth? And it happened again and again and again. It was so frustrating that I decided to stop going there after my 4th session, although I payed for 6 sessions. I had laser treatments for hair removal in the past and was always happy with the service that I got except this recent experience that I do not recommend at all.

From the owner: Laser Hair Removal, Fast & Smooth Technology!…read more Laser hair removal remains the #1 cosmetic laser treatment performed in the United States. Underarms, facial hair, bikini, legs, back and other body part areas are easily treated to eliminate unwanted hair using the latest in diode laser hair reduction technologies. The laser we use at Simply Silk is safe for all skin types and colors and is adjusted to the ideal setting for each person. Laser hair removal is one of the most commonly done cosmetic procedures in the U.S. It beams highly concentrated light into hair follicles. Pigment in the follicles absorb the light. This absorption creates heat that destroys the hair follicle.

Judi is a gifted and caring Esthetician. You can tell she LOVES what she does and will make you…read morefeel confident in your skin!

From the owner: I specialize in Hydrafacials, Photo Facials, age spot removals, skincare, facials, waxing, body…read morewraps. I partner with and am an expert and educator in Skin Ceuticals for skincare.