If you want to go to a place where people ignore you the entire time you're in there and then treat…read moreyou like shit when you go to ring up. This is the place for you! In dealing with the assistant manager who argues with you, rolls his eyes, tells the customer that they are wrong (despite his inability to do a simple exchange and a return with two separate receipts) & then still get charged incorrectly. We left with discontent for a place that once was a childhood staple. As he spent 20 minutes trying to do so while slamming the scanner, refusing to listen or admit fault, & making a lady wait behind when he could have called someone else... I began to wonder how this place stays open. In going on a separate occasion I watched another teller ignore an elderly man making a purchase, & consistently give him attitude as he inquired about his purchases. Additionally there's no common customer service or hello or thank you & in turn you're ignored. I rarely say this but I would have interacted with a robot instead of a human.

I love this store. The biggest clearance sale of the year did not disappoint. The store is so big…read moreit has 2 stories. It was clean and well organized. Well staffed, no waiting, and help if you need it. No bathroom. The clearance rack had some really low sticker prices, and when I got to the register they rang up even lower than the sticker prices. And the cashier gave me an additional 10% off my entire bill just for my email address. I left with a huge bag of clothing 7 items for less than $80. My whole shopping experience was great.

Tennis shop ..different rackets ..ski shop ..Westwood…read more I would like to get a tennis racket from this shop. It said "Laurel Canyon" tennis. There was a case with autographed tennis balls...visit the UCLA tennis center.

The owner, Rick, is extremely knowledgeable and a pleasure to work with. Whether I need new…read morestrings, new court shoes, or a new racket his iconic store is still the best place to go in Los Angeles for all your tennis needs.

The service here is top notch. I was in a rush and my son needed turf shoes for a game within the…read morehour. I called ahead asking if they had any and the employee had four pair in my son's size already picked by the time we arrived at the store. We were in and out in minutes. You're not getting this service anywhere else nowadays. Thanks, gents.

Waited 4 hours in line starting at 6AM at Niky's Sports, just to watch the whole thing turn into a…read moremess. No organization at all! Employees were letting people in randomly while others were cutting the line with no control. People who showed up later were getting in before those of us who waited for hours. This could've easily been handled by giving out numbered tickets or having a clear system, but nothing was done. Super frustrating experience and a complete waste of time. Definitely expected better.

Big 5 Sporting Goods (4.5 stars) Nehemiah helped me on my…read morelast visit, and he was patient and helpful the whole way through. I've been in this store many times, and no matter what I'm looking for, they somehow have it tucked away somewhere. You just have to know whether to check upstairs or downstairs. They make the most of their space and keep a wide variety of items in stock. It's a clean, organized store with good staff and good deals. I always end up finding what I need, and the service keeps me coming bacK.

Came in looking for an assortment of shoes that were of the slip-on variety. Coloring and style are…read moreimportant, but so is comfort and price right? Was greeted instantly by a gentleman in the shoe section who was quick to recommend a few choices and didn't hesitate to go back and forth a few times. Big 5 has a decent selection of shoes and some big names. However, there prices are still too close to what you would pay in a named shoe store itself, like nike, adidas, new balance, etc. And while I didn't end up buying anything the customer service and staff as a whole were super helpful and pleasant. Lastly, now that it is summer they most certainly have everything one would need with regards to swimwear, pop up chairs, towels you name it. This Big 5 location has been a fixture in Culver City for a long time. Let's hope it stays that way.

Juan is absolutely amazing. Created my varsity jacket in 1991 and now my sons in 2026. Put…read moreamazing touches. I made lots of requests and it was fantastic. No stress no fuss just experience and a great guy. If you want the best varsity jacket, this is the spot. Juan ill bring my grandson in 2050, is it too early to pre order the jacket;).

Been going here since my kids were littles - all the uniforms for all the sports. Now using for…read morevarious embroidery. Juan is great! Makes a difference with owner/ operator.

Very friendly owner, large selection of items ranging from jerseys, shorts, balls and other…read moreequipment for good prices. Would recommend buying from here.

This is a great small business -- we've been patronizing Fanaticos for several years as our son…read moreplays competitively and destroys soccer cleats and balls roughly every six months. Terrific selection of jerseys, cleats, balls and shin guards, and personalized service. The owner is hardworking and really helpful!

I had a great experience here buying new running shoes…read more Staff are very knowledgeable, starting with the professional-grade foot scan. I felt well taken care of, and was surprised that prices were lower than I expected would be in Brentwood. Free valet parking.

I had such a great experience at FrontRunners thanks to Sam…read more He greeted me right when I walked in and was immediately friendly and easy to talk to. I told him I was looking for the same ASICS I was wearing (mine are a couple of years old), and without hesitation he said they had the updated version and knew exactly which model I had. I was so impressed that just for fun I asked if he could guess my shoe size... and he got it right! Sam is incredibly knowledgeable, super friendly, and just an all-around great guy. It's rare to find someone who really knows their stuff and makes the experience feel easy and enjoyable. Definitely ask for him if you go in.

Do NOT use curbside here if you're expecting convenience this place turns it into a complete…read moreinconvenience. This is now the FOURTH time I've placed an order that was quoted as "ready in 2-4 hours," only to hit the 4-hour mark and be told something completely different. Today, I called the store and spoke with Gina, who told me my order wouldn't be ready until TOMORROW. Apparently, any order placed after 5 PM automatically gets pushed to the next business day but that's not stated anywhere on the website. What makes it worse? I'm literally in the store now picking up the items myself, and there are employees standing around chatting and on their phones. Clearly not busy just not motivated. When I asked to speak to a manager, I was told I couldn't even get their name. Since when is that confidential? Completely unprofessional. I've managed stores before, and this is not how you run a business. If it's slow, you fulfill orders and take care of customers not push them off to the next day for no reason. This is the only location I've had this issue with. Even high volume stores don't operate like this. The selection here is also pretty picked over, which doesn't help. I just moved a block away, and it's unfortunate I'll have to drive farther for basic necessities because this location clearly lacks management and accountability. Based on other reviews, this seems to be an ongoing issue. Do better. This location needs a serious overhaul.

I like that there's a City Target in Westwood for convenience and that they validate parking. The…read moreonly thing I'm frustrated with is that the app will report having 7 of an item and then when I get there, they're actually not in stock any longer when the staff kindly checks.

Good experience here. I needed two bikes boxed + packed for international air travel. Zone 3 was…read moreable to do it and the bikes made it safely. Only hiccup was that I was quoted a price of $60 and ended up being charged closer to $85 per bike. Reason was because our bikes aren't road bikes. I can understand the change, just wish it would've been called out when we dropped off the bikes or picked them up. Only saw a different price at the register when paying.

Hours are wrong have showed up and called multiple times. No one's there I guess they don't want my…read moremoney. Part of good service is being available when you say your going to be available

I've been here a few times. Each experience I felt the same energy from various employees here…read more Seems like they always give me a bland attitude like they don't want to help. The first time I was looking at the pocket knife's and the dude was standing there like I was taking too long or inconveniencing him. This last time I was looking for shoes for my kid and I, and the guy was helpful for checking the size the first time. He explained the shoes didn't go any smaller than the size I requested but then he walked away. Didn't give me a chance to try any other shoes for my kid to see if any fit. I didn't want to even bother him for asking for a shoe size for myself. Will likely not return to this location.

The place was empty and the employee was rude to me and didn't care for my business. Don't know…read morehow long their lease is for, but I imagine they aren't long for this location. Seems like the review from July experienced the same thing. Good Luck Big 5. You tried.