Good experience here. I needed two bikes boxed + packed for international air travel. Zone 3 was able to do it and the bikes made it safely. Only hiccup was that I was quoted a price of $60 and ended up being charged closer to $85 per bike. Reason was because our bikes aren't road bikes. I can understand the change, just wish it would've been called out when we dropped off the bikes or picked them up. Only saw a different price at the register when paying. read more

Hours are wrong have showed up and called multiple times. No one's there I guess they don't want my money. Part of good service is being available when you say your going to be available read more

Very bad bike shop in LA with worst owner Raul. He Lies to new customers to get money from them as much as he can. He told me that he can do for free so i can come. I tried to stop by by this place just to get opinion about my e bike, when i came back with my one wheel back to place again from home, the Raul already fully started working on my bike and almost finished the issue without my permission! I was in shock, how can you touch smth that doesn't belong to you. So This place is really trap and dangerous!!! Please stay out and don't try even to visit. Raul will use force and lies a lot and he won't let you go until he robs/he will rip your money off! read more

This is a great local bike shop. These guys are totally honest. So glad they are in the neighborhood. read more

I went in for a small technical fix and Raoul was super helpful and friendly. And he didn't even charge for fixing the issue. I am definitely bringing my bikes here going forward. read more

Being a bike newbie, this was my first time at the bike shop needing work. Fortunately, Zone 3 was awesome and Jose is a one-man shop who can do it all! Had called ahead asking about service and quote and got a quick answer. When I arrived, he quickly attended to me since I was the only person in the shop. I just had a flat tire so he thoroughly checked out the tire before just grabbing a new tube to replace. Without even prompting, not only did he pump the new tire but also pumped the first. Which I brought up a minor brake issue, he easily fixed it in seconds. Price was great as well - $11 for a new tube, $8 for labor. I was in and out in about 5 min! Would definitely come back. read more

Quality work for an affordable price. This shop hooked my bike up the same day and charged me an honest rate for the time. Highly recommend Zone 3! read more

Very Professional service. The owner assisted me with my problem witj the gears. Didn't charged me for bike check, had to leave him tip. I definitely recommend this place! read more

I needed tubular tires glued onto my wheels. Not a lot of places carry tubular tires. I went to a few places in Santa Monica and they either were out, didn't carry them, or the ones they had weren't ones I wanted to use. Zone 3 had continental sprinters. The owner said he rides tubulars so he carries them and he is very familiar with gluing them on. I would recommend this place. read more

Zone 3 Multisport - Bikes Near Me - Santa Monica, California

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My poor old bike desperately needed a tuneup as the squeaking was getting out of control. Luckily I found Zone 3 not too far away. I was concerned that I needed new parts, but they were nice and honest and said that a simple tuneup should fix all the issues. They had a quick turnaround time, and I got my bike back squeak-free! They also fixed my loose tail light without my even asking. I'm glad to support a local bike shop! read more

Raul helped me get my Prodego bike back into shape. Really nice guys who go above and beyond. Will come here from now on for all my bike needs! read more

Zone 3 Multisport is my go-to place whenever I need a bike tune-up, cycling parts, or even tips. Jose does an amazing job with fixing any parts to make my bike run smoother. He is honest with his advice and the prices are very reasonable. The store also carries outstanding cycling brands and the most updated bicycles. I highly recommend this place. read more

It was the second time i brought my bicycle here and the guy is not that nice so not coming back again. Thank God i found another amazing place on Ocean Park. read more

I brought my bike in for repairs after an awful experience at another shop. The owner of the shop was so professional and had my bike fully tuned up that same day! I was so impressed with the cleanliness and organization of his shop and felt it reflected the service I received. The interaction I had with the other employee working was also very pleasant. I will be coming here for all of my bike needs. read more

Most fair bike shop I have been to. Friendly service and without upsell, only the necessities recommended at a fair price unless I desire more done. read more

I had a couple of quick bike tune-up needs and the man working there was incredibly helpful! Very kind and quick service-- would absolutely come back for all other bike needs! read more

I received a folding bike shipped to me with a badly bent derailleur from shipping. I brought it to Jose at Zone 3 shortly before closing time and he was able to bend it back and perfectly align it within 10 minutes. He also installed my light for me with some modification. I could not be more pleased with the service and will bring my other bikes here. read more

I went in with a pair of indoor cycling shoes today and the owner was super helpful! He replaced and fixed the hardware on the bottom of the shoes. Thanks for your help! read more

I am new to road cycling and was given a nice bike. It needed pedals and a tune up as it was making a strange noise. Jose took the time to sort it all out and the bike is perfect now. If you are into cycling you really should check out Zone 3. It's a small shop with excellent attentiveness, service and fair pricing. A rare gem these days. Thanks. read more

This place is just THE BEST. Did my first triathlon and the guys helped me get the right gear. I didn't feel intimidated going into this sports store, no sir. Even though these goggles LOOK, like I would just be going snorkeling, they kept me seeing underwater during the ocean swim. THANKS ZONE3!!! read more

Zone 3 Multisport - Bikes Near Me - Santa Monica, California

$39 derailleur hangar. Seriously. And I made the mistake of ordering two. I wanted to be a nice guy and support the little shop. $80 later. Not going back. I hope it was worth it! Someone from the shop has posted a comment claiming they quoted me a price. The guy behind the counter did no such thing. Having been in the business, I shop at independent LBS perfectly willing to pay above Internet prices. But, $39 for a hanger simply won't work. read more

Zone 3 Multisport - That's right. $39.00 hangar. - Bikes Near Me - Santa Monica, California

So I researched online, looking for a place on the West side that might carry tri gear (or at least have someone knowledgable for advice). I drove to Zone 3 Multisport specifically because reviews spoke highly of the service. I was pretty much brushed off upon entry. I asked the sales guy (who I assume is Jose) if he carried tri suits. He said yes but because it was the off-season, he didn't have much (fair). Then, when I asked him if he carried wetsuits in my size (I am a 6'1" athletic female), he replied "You're tall and skinny, that's a problem." With every question I asked, he seemed more and more disinterested and uncaring to help the "tall and skinny" triathlete. Just coming from a pure sales perspective, he not only didn't try to sell me anything, he really just discouraged me from buying. Bottom line: my entire ten minutes spent in this store was uncomfortable, uninformative, unhelpful, and a complete waste of my time. I am sure the products in this store are great and maybe Jose is kind (but probably to just short and skinny athletes and cyclists). read more

I've been to Zone 3 Multisport a few times now and I've been impressed each time. They probably know that I don't know a ton about bikes but they've been honest with me each time I've come. They've told me I didn't need specific work done instead of taking my money and they've also caught things that needed to be adjusted to keep me safe. Their servicing pricing is also extremely competitive - I haven't found anywhere that is cheaper, but these guys are professionals and handle high end bikes all the time. It definitely makes sense to go to this local bike shops vs REI or other spots. It's cheaper, they're honest, and their service is great. read more

I recently moved here from out of state and bought a used bicycle to avoid the traffic and high gas prices. Rode the bike one time and knew something was wrong so I researched bike repair shops and Zone 3 happened to be a block away from my job. I hesitated bringing my bike in because I didn't want to be told my bike was in terrible condition and I was also afraid of the repair prices. Finally, I brought my bike in on a day that Jose' wasn't there but the rest of the staff was very friendly and got all the details on my bike. They were able to give me an accurate quote and let me know when Jose' would be back to work on it. I received a call to let me know my bike was going to be looked at and then another call to update me on the status of my bike. The whole service took over a week but I was kept in the loop the whole time and the delay was due to a part needing to be ordered. When I went in to pick up my bike Jose' was very personable and gave me as much information as I needed to understand what was done to my bike. The price for the services was unbeatable, I really did get a deal and am super appreciative of that. Zone 3 is now officially my bike shop. I will be going back for any and all of my biking needs. read more

Jose is the man. I was gearing up for my first half-ironman and needed my tri-bike fitted. Made an appointment with Jose. He took his time with my bike and I, going through all the angles and levels to make me as aerodynamic as possible. My bike felt incredible for the race. The wonderful thing about Jose and this shop is that he isn't pompous, as so many of these places can be. He didn't try to sell me any extra bells or whistles either, which was really refreshing. If you're looking for some cycling expertise accompanied by a friendly attitude and good price, make sure to come here. Thanks Jose! read more

Low key multisport shop, where the focus is on service. Jose is very patient, and will answer all your questions, whether bike or accessory related. read more

I am so happy that I found Zone 3 Multisport and Jose. My mountain bike was really in need of a good tune up. When I got on my bike and started up the mountain, I couldn't believe it was the same bike I was riding before. It looked and felt brand new. Thank you, Jose! read more

First time i went there they charge me for a rubber tape but turns out he do isn't have the right one so he installed another one. I had a flat tire so went again, this time another guy worked on my bike and said that's not the right one. Changed it and charge for it the second time. Expensive and not honest service. read more

Despite their high fees, they did not fix my bike. I dropped off my bike because of a flat tire and because one of the wheels was hitting the break and slowing down. When I picked it up a week later, the tire was still flat (meaning there's no way they could have tested their other repairs). They changed it on the spot, charged me, and sent me on my way. 4 days later my wheel was sticking again. There's no way they tested their repairs if the tire was still flat. Never going back here; sticking with the tried-and-true Helen's Cycles. read more

Just picked up one of my bikes ,service and prices are great compared to other places in Santa Monica So happy to find out about them through a friend Small and family owned business that is another reason I will support them . Thank you jose read more

Jose and the Staff are just plain awesome. Jose is an O.G. when it comes to bikes, Roadies, MTB,Tri you name it. Granted I was embarrassed the stuff I was bringing to his shop, but he was patient,understanding and of course accommodating. He is very encouraging and realizes not everyone has unlimited wads of cash to buy the most "GUCCI" toys for their bike. He realized I was budget oriented and was able to satisfy that requirement. BRAVO!! read more

Every experience here is a good one. Jose is a kind, fair and knowledgable man. I feel like bikes are an art for him and he is a genuine good guy. Again- I wouldn't hesitate to recommend him or his business to anyone. read more

This store is really for experienced triathletes or serious cyclists. They carry exclusive gear and frames that cater to this market. With that said, I walked in looking to get the basic equipment for a triathlon and was comparing their offering to that of the Tri-Lab basic starter kit ($900). Jose took the time to walk me through the pricing options and necessary basics. He also explained the different levels of quality available for what I was looking to accomplish. I ended up purchasing all of my gear (bike, wetsuite, basic attire, etc) from Zone 3 for slightly more than the prepackage Tri-Lab starter kit. I felt more involved in the purchase, confident in the equipment, and feel great about working with Jose, who now provides regular tune ups and check in on my gear/bike. Great experience! Now I just have to complete the race this Sunday! Thanks read more

Zone 3 Multisport is fantastic. Jose is very skilled mechanic and is passionate about riding. He is the real deal and will not BS you regarding what your bike does or does not need for repairs. Not a high pressure sell ever and a professionally run shop. Highly recommend! read more

My bike had been having tire issues, and was long overdue for a good tune up so I brought it here. I had a great experience with this shop, they helped solve my tire mystery and the tune up did wonders for my bike! I will definitely be coming back for all my future bike issues. read more

I brought in my 6 year old bike in to get new tires. Although they didn't have the exact ones I had they recommended ones that would work well where I live. The gentleman that helped me looked over my bike, set up the tires and didn't mind that I asked if he could grease up the chain. After taking my hike on a short ride, the tires feel great!! The gears are all working and the bike looks brand new!! Thank you!!! read more

Zone 3 Multisport - This is a 6 year old bike!! Thanks to Zone 3, now looks brand new!! - Bikes Near Me - Santa Monica, California

I don't write reviews often (at all), but I wanted to give Zone 3 a review. I checked hammernutrition.com to see if any stores around me carried their products, and Zone 3 popped up. I checked their flavors (if I'm going to buy a big jug, it'd better be something I like), but they were out of strawberry. Raul (I believe? didn't catch his name) was extremely helpful and went as far as to say the next shipment is coming in on Tuesday, and he'd be happy to order strawberry (score!). After that, we had a good chat about nutrition and he introduced me to some of the new products on the shelf. Since my next half-ironman is still a few months away this is the perfect time to experiment with bars. Really glad I stopped in! read more

I have been a customer for few years and noticed the prices were a bit high but it's a small local shop. Previously, I purchased a bike lock that went bad and the owner drove a mile to remove and replace the lock and I found that to be superior service. I returned hopefully near the end of COVID-19, and I was charged just over $22 to replace a bike intertube, but just last year we paid only $12. I would felt overcharged and would have to support Joseph A review, that the shop has some integrity/business ethic issues... Try Helen's Bike shop, they have good service and fair pricing and free air for your bike tires in the back of store. read more

Zone 3 Multisport has a selective supply of cycling needs and wants. Beautiful-looking tri-bikes, and more than a few options of cycling apparel for women. I'm assuming it was the owner that helped me-- he was very knowledgable, answering my questions regarding clip-ins (searching for my first pair) and assisting me in trying some on. Its quite possible that I will be back for actual purchasing, as I'm still in "research mode." read more

New at biking and Jose helped me with gear, a rad bike and encouragement! I went in other establishments and didn't find the personal care Zone3Multisport provided. I wouldn't be riding without their help! Thank you Jose!!! Zone3Multisport has the latest top looks and best deals from what I found in LA. Definitely my sport store for biking! read more