Woman owned & run, bike shop. Ana was welcoming and kind…read more First I called in to double check their hours of operation. When I walked in Ana immediately took my bike back and did a safety check ($35) My other option was a bike tune up ($115) but that required more time. I was glad to hear that my bike was in pretty good shape and just required a few adjustments. The shop also has accessories for sale as well as bicycles. Other items too but I didn't pay much attention. I highly recommend this lovely shop for your bicycle needs.

Went in with a project that had to get finished so brakes can work on vintage chopper cruiser. She…read moredid the job on record time with a ridiculous cheap price. So now This is my go to place for bike restoration projects and also regular maintenance on wife's bike too. Thanks so much our neighborhood is blessed because you are here. I love your dog and other pets/children too so respectful and helpful as well. Just love this shop and appreciate the vibe here .

I am writing this review in response to the one-star review posted by Chris P. I was also in the…read moreshop during this interaction and witnessed Chris verbally harass an employee. The employee did not have a bad attitude. In fact, quite the opposite. He stayed calm, professional, and patient the entire time. It's unfortunate when staff are treated poorly simply because someone didn't get their way. I've included a short video for context. This is a phenomenal local bike shop. I've purchased multiple bikes here, and the staff and owner are always knowledgeable, friendly, and helpful. This shop does not deserve a one-star review, and I strongly encourage others to support this business.

I had a good experience here. Looking for a bike for daughter going off to college and it's useless…read moreto buy a new terrible bike (think Walmart and others) for $500+ when you can get a good bike used. My daughter found her bike fast and got it in the $200 range. All in all super happy. So much selection and you've 30 days with them for any adjustments needed.

I love this place, I live the volunteers. It's so wonderful and inexpensive to fix your bicycle…read morewith lots of help if you need it!

Great people, great prices an all around great place to learn. I can't recommend this place enough…read more Also, great location!

I've been to just about every skate shop in the area over the past month, checking out what…read moreeveryone has... I'm not going to complain about feeling uncomfortable at some of the other shops or the high prices at many of them, I know I'm not their target demographic LOL..... all I can say is, District is the absolute bomb. The og skate shop vibe, with a cool owner. I left with a smile that lasted all day. Thanks Sam

Sam is awesome as always been going to him ever since his last location I just haven't been there…read morein years and I was surprised he still recognized me and I remember the days I used to cruise from Culver City to his old shop with friends and eat at Taco Bell now my little brother is carrying the tradition. Thanks again Sam will be back soon

I'm joining the chorus of voices thanking Lance and his team for their kindness and honesty! I have…read morean old Specialized bike that I left on a patio for too long, and it had rust on it. It seemed in good shape (and I didn't have the budget for a new bike), so I wanted to see if I could get it fixed up to ride again. I took it to one shop, and had the usual experience of a woman at a Westside bike shop - a man was condescending to me, laughed at me for considering fixing my bike, told me it was rusted beyond repair, and promptly tried to sell me an $800 bike. I decided to try Lance at The Bicycle Whisperer, and what do you know - he and his teammate Danny were just NICE. They didn't laugh at me, didn't upsell me, and instead just walked me through what I'd need (new brakes, a new tire tube, and a tune-up). For about $150, my bike looks and rides like it's brand new! I'm not sure where else you can find this kind of honest, fair, and kind bike repair on the Westside. Try Lance and his team - I don't think you'll be disappointed.

Called with a flat; was told they didn't have the inner tube with European valve in stock but would…read moreget it for the next day. Took the bike in; when I came to collect it, they had drilled the rim, made a bigger hole and replaced with a different valve. No one called to let me know or ask me about this. It's a vintage bike. Dreadful. Will not use again.

We rented bikes today from Gregg. He's really delightful. It was an easy process and we enjoyed the…read moresuper fast access to the bike path south to the beach. The bikes were older and not in premium shape but the price is right and they worked just fine. I would definitely go back. Thanks Gregg!

We rented bikes from Daniel's and had a very poor experience from start to finish…read more The bikes were old, rusted, and poorly maintained. Multiple gears didn't work correctly, the brakes barely functioned, and one bike had flat tires that I had to inflate myself before we could even ride. The helmets provided were heavily worn, and the lock included with the rental was just a basic cable lock. The employee specifically warned us to lock the bikes carefully since we were going to the Santa Monica Pier. Unfortunately, the cable lock THEY provided was cut, and one of the bikes was stolen. After returning and showing them the cut lock, they charged us $225 for the stolen bike, plus still charged us the rental fee. I understand being responsible for stolen rental equipment, but charging $225 for a bike in the condition this one was in felt excessive and unreasonable. These were not high-end bikes -- they looked heavily used and poorly maintained. What made the situation worse was the attitude afterward. They even told us they were "being nice" by not charging us for the cut lock. Then, after we said we would not return, one employee offered us a gift card to come back, which honestly felt strange after charging us hundreds of dollars. Overall, the bikes were low quality, poorly maintained, and the handling of the situation left a bad impression. I would not recommend renting here.

Initially, I was a little frustrated when I received the wrong item in the mail. However, when Alex…read morefound out that I needed the item for a race this weekend, he immediately reordered the original item and sent it via overnight shipping. He was communicative, friendly, and helpful.

rude, UN helpful, UN professional, incompetent. do NOT spend your money here!!! what a…read moredisappointment!!!!! GLAD I KEPT MY $$ LOCAL & went to SOLÈ in Venice instead of this dump. the employees & owner are the WORST!! RUDE & ignorant! i will NEVER SPEND ONE CENT HERE!!! 0 stars of if i could! WORST bike shop in ALL of LA Attached is a screenshot of my FICO & my NON existent credit card debt. you should really learn CUSTOMER SERVICE.

My purchases to date have been minor--a flat tyre kit and a couple of Presta/Schrader adapters, but…read moreI really like this store.

Somewhat disappointed.. I ordered the Carbon 1 ST and they said they would honor the website offer…read morewhich included a free suspension seat, which they did not provide. They did provide the fenders though. Despite following his directions to email Bike Attack company regarding the suspension seat I've received no reply. I paid for the assembly, so today when I decide to take the bike out at night, I only had reflection light on the rear. Per specs on website and paper manual I should have had the Integrated StVZO light in the rear. I will be calling Bike Attack tomorrow to see if they can remedy. I will update. Update: I received an immediate response and were really helpful. My parts will be ordered from the manufacturer.

I don't usually write reviews, but I had to share what a great experience I had at Helen's…read more I bought a used Trek on Marketplace and needed help fixing a creaking noise near the crank before heading out for a sunset beach ride. I was on a tight timeline, and without hesitation, service manager Wilber G. took the time to take apart my bike, fix the issue, and even install new grips I picked out in the shop. He charged a very honest and fair price, worked quickly, and truly saved my afternoon ride. Really appreciate the great service--thank you again! You da man Wilber!!

Best bike shop around... and they are dog friendly!…read more This Santa Monica bike shop is located on the corner of Broadway and 25th street with its own parking lot. It had a great selection of quality bicycles at reasonable prices. They stock Trek, Cannondale, Santa Cruz, Colnago, Pinarello and more in all types of bikes (road, hybrid, mtb, etc.). I was looking for a specific Trek Madone in a size small and this is the only local store that had it in stock. I called in advance to confirm its availability and set up a time to view the bike. I spoke with Monty. On the day of my visit, I met with Monty, took the bike for a spin, and took her home, along with a few other items (pedals, computer mount and water bottle cages). It was a smooth and easy transaction. Monty did the basic fitting and the guys in the service area installed all of the other items. The service area was busy with customers picking up and dropping off their bikes. Some even stopped in during their rides for a quick fix. Customer service was outstanding! Everyone was friendly, knowledgeable and super helpful. If I could rate it higher, I would... Pedals (my dog) had a great time hanging out in the store. We will be back!

I just bought my third bike over 18 years from Veloworx. I've always had good experiences here…read more The owner is very knowledgeable and a nice man. He helped me find exactly what I needed and took the time to dial me in exactly for my body size. He helped with finding a better quality seat than stock and also the accessories I needed. I'll continue to recommend all my friends shop for their bikes here as long as they are in business.

I would describe the owner of this bikeshop as extremely knowledgeable and friendly. Fom his many…read moreyears in the industry, Sugan has an enormous amount of info about bikes and components. He is also a great mechanic and took care of my problem. I much prefer the personal attention from a bikeshop that is interested in truly helping the customer. Peter E.