I've seen many doctors and physical therapists over the years, and most fall into two broad categories: 1. Those who rely heavily on experience and tend to jump to quick conclusions without fully listening or reassessing from the ground up. They're typically male. (And I'm male so no bias here. It's well established that female practitioners have better outcomes). 2. Those who take the time to listen closely, review all relevant data, perform a careful physical evaluation, and only then reach conclusions. Kylene Pring is firmly in the second group. She brings 20 years of experience but treats each patient with fresh eyes. Her evaluation of me was one of the most thorough, focused, and methodical I've ever received. She identified clear, actionable issues that no previous provider had discovered. Agile--Give this excellent pt a raise!!! She is a tremendous asset to your business. Thank you, Kylene. read more

Working with Trevor for two months helped me get back to what I love doing most - trail running, hiking, skiing, and backpacking! I had developed plantar fasciitis from a prior backpacking trip and was worried I would have to quit, given that I only weigh around 105 pounds and the pack weight ratio balance becomes challenging. Trevor gave me a customized plan to help strengthen my intrinsic foot muscles as well as the larger supporting muscles. I did all of them! And they work if you commit to doing them consistently! I just finished a 5-day, 50-mile backpacking trip (carrying around a 20 pound pack) through Yosemite and no plantar fasciitis - yay! He's also patient, funny, attentive, and thoughtful. As a trained modern dancer, it's great to work with someone who understands this level of detail and problem solving. I learned so much during our sessions and am now an even smarter mover. Thank you, Trevor!! read more

Agile Physical Therapy - Physical Therapy Near Me - San Francisco, California

I won't mention the location or anyone's names, but this place was awful in every way. The 'equipment' (if you can call it that) was cheap and poorly maintained, the office was low-budget. That's on the company itself. Seriously, buy a stationary bike that costs more than $100. But the office had right-wing magazines hanging up and a very cranky PT assistant. I can see why he's cranky. The actual physical therapist had no bedside manner. While we were zoom chatting, he'd ask the assistant about my pain, and when I tried answering for myself, he'd cut me off and not let me speak for myself. Or he'd snap at his assistant for not knowing. Still, I didn't want to hear his assistant complain to me on every visit about how much he dislikes working there. I just wanted PT. I couldn't wait to complete my PT appointments there and would not recommend. Lots of great reviews. Lucky them. read more

I had torn my ligaments and fractured my left ankle. Trevor put me back during our weekly PT sessions. He was patient and checked in regularly. read more

I had a pretty severe back sprain, and Trevor was great in both the physical and mental part of my recovery. In the immediate aftermath, he focused on techniques to help me function in everyday life, and as I started to recovery, he worked on exercises that would help me avoid the issue again in the past. The mental part of hte recovery was also very key, and he helped provide a roadmap of what to expect. I went in person during COVID, and felt very safe about it. I saw the exercisees areas being thoroughly cleaned every time I went, and it was always just two people (me and the therapist, both wearning masks). Would highly recommend for anyone who has the misfortune of needing physical therapy. read more

Solid first-time PT experience. I worked with Trevor over the course of 6 ~weekly sessions on a moderate thumb injury. Objective was to get back to 100% when rock climbing. Helpful initial diagnosis and, together with subsequent sessions, we decided it was likely due to a weird pull-up bar grip combined with intensive stress when rock climbing. Trevor was very helpful in explaining what was / could be going on with the muscle tissue and what actions would / would not be helpful in allowing the muscle to recover, rehabilitate, and eventually allow 100% exertion. Full recovery took fewer sessions than expected so we ended after 6 sessions with tentative date for review. read more

Hi friends. I rarely leave reviews but this place is amazing. Where I'm coming from: I had/have a labral tear in my hip. This is a condition that does not heal (ever) and can only be truly "cured" through surgery where they sew up the labrum and the stitches stay there until you die. UGH. Surgery is the recommended treatment. However, I asked my ortho at UCSF if there was ANY alternative and she said I could try physical therapy and see if it could help restore my range of motion. She gave me a referral list and indicated SFSS was one of the best options. At the time it sometimes hurt when I walked. I could not open my hip joint without stabbing, excruciating pain in my right hip. It sucked. Outcomes: I was genuinely afraid I'd have to get hip surgery, or alternatively never be able to run, do yoga, or even sit in a cross legged position again for the rest of my life. However, after coming to SFSS regularly and diligently working on the exercises my PT Trevor gave me after about 4-5 months, I now have nearly my full range of motion returned to me. I can walk, run, bike, and do yoga without pain. Where there are particularly extreme movements, I know when to stop and how to work around them because Trevor walked me through it first at SFSS. Not to be weird about it, but I can do a full butterfly stretch now where I could barely do a 'captain Morgan' style pose before (without epic pain). Such a simple thing, but if you have an injury like mine - you'll know what you'd give to be able to do those little things without pain again. Amazing. Logistical Stuff: I work in Fidi, so this location is insanely convenient, 6 minute walk from my office. Also whenever I call, someone is always there to pick up and I can usually resolve any questions or issues within 5 minutes. Once I signed up, they send me text messages to confirm my appointments a day or more in advance, which I find helps make sure I have the right time in my calendar, or let's me know if I have to reschedule early. My PT, Trevor, never once missed an appointment or shortchanged my time. He helped me manage my schedule around travel and a very demanding work calendar. The place is not crowded, even when several patients are there, and when I occasionally forgot a workout shirt or pants they lent me some! Like WOW. Trevor is awesome: If you go, ask for Trevor. He's not only actually amazing at his job (he diagnosed me in almost the same way and in the same amount of time as my orthopedist did), but also SUPER NICE. He really listened to me when I told him about how I preferred to do things and accommodated my needs (and remembered those accommodations the next time) and tolerated my constant questions literally every time I came to the office. Pretty sure the other people are also awesome but Trevor is especially amazing! read more

An overall solid PT experience for me at Agile SF FiDi. From my treatment program to the admin/billing team. Everyone was so easy to work with and were super helpful. Lucky me, I was paired up with Trevor Hopkins as my PT. Extremely knowledgeable and caring. I really felt that we were partners during my recovery and rehab process the whole way through. My nerdy self also enjoyed and appreciated the education I received from Trevor while in his care (think words like bursitis, impingement, proprioceptive neuromuscular facilitation). Thanks to Trevor, my shoulder pain went away quickly and my mobility improved immensely. You need Trevor on speed dial if you end up landing yourself in physical therapy. read more

Summary: My experience at SF Sport and Spine was amazing. I couldn't have asked for better care and advice during PT. Leigh, my PT, is a miracle worker. Here are the details: Late January - excellent snow conditions + skiing pretty fast/aggressively + hitting a bump = rough twisted landing on one leg, resulting in Grade 2 Tears of PCL, MCL and LCL (fortunately everything but ACL) and bone contusions (whatever that means). I was pretty freaked out because so many of my friends and relatives have gone through knee surgery and it didn't sound fun. Doc says I got really lucky - MRI looks like I avoided near disaster. Once I got into PT, my worries went away, and I accelerated into the recovery phase. One to two weeks after the incident, I couldn't walk, put on my socks, sit without holding onto something, or even sleep properly. I called SF Sport and Spine as they were one of the places recommended by my doctor. They said that insurance would only cover partial, whereas insurance might cover more at some other places. But, this is because they are different... they assign a therapist for the entire 50 minutes you're there and you have their 100% attention. I figured, I'd check it out and if I didn't like it after my first session, I'd go somewhere that insurance would cover more of. Bottom line is, I wanted the best care to rehabilitate my knee... regardless of insurance coverage. Leigh was assigned as my PT and I consider myself super lucky for that. I'm pretty aggressive with my normal workouts, I definitely push myself, and I was itching to get back into good condition. Leigh was a pleasure to work with and was like a trusted partner during my entire recovery process. She customized the therapy to my goals and let me push myself as hard as I wanted, but kept me within proper limits. She assessed my progress at every session and gave me a path to new levels of recovery (actually more like breakthroughs) every week. It was amazing. I had to retrain my leg to walk, put on my socks, jog and other normal stuff. But, I was also pretty quickly moving on to squatting, dead lifting, jumping, running, swimming and playing baseball again thanks to Leigh's excellent PT and guidance. My impacted leg atrophied really quickly after the incident... 3 weeks after the incident, it was noticeably smaller. But, the focus on integrating some of Leigh's PT techniques and exercises with my normal exercise routine quickly got my leg back into shape, and actually, stronger now than it ever was (thanks to one legged squats and exercises I would not normally perform). When the Doc saw me a month later, he thought my progression was "impressive". I'm now 4 months post injury and my knee is probably almost 100% recovered. Still can tell it was injured, but Doc said it was a pretty traumatic injury, so be patient for 6 months. I don't regret tearing my knee ligaments because I think the recovery has made me all the better, wiser (I'm not doing that again!), and even stronger. I can't thank Leigh enough for helping me every step of the way. If you need some PT for anything, I'd suggest paying Leigh a visit. Stay positive, and best of luck to you. read more

I really appreciated the great communication I got from Agile. Kylene did her best to help me get what I needed to both go to their office and from the insurance company. And Ky, my physical therapist, was great in communicating what I needed to do, what I should do and what she thought. And she was so knowledgeable! I wish I could have gone there more than the one time, but I finally had the chance to go back home (in Mesa, AZ) and I had to take it. I just hope that wherever I end up going here, it's even half as great as Agile was! Thank you for all that you do! read more

Kylene Pring was the very best physical therapist that I have ever had. She is a great communicator and so enthusiastic and so knowledgeable. An amazing therapist. read more

Had my first physical therapy session ever with Trevor. Absolutely professional and knowledgeable about all facets of the human body. If you live in SF Agile Physical Therapy is the place to go. read more

Amazing experience from the get-go. Tore my ACL and Trevor saw me right away for prehab and is currently helping me through post-op. What was a nerve wracking injury has turned into a great experience helping me get stronger and rebuild strength. Definitely come here if you need any sort of PT. read more

Trevor is great !! We're working on my right knee and associated muscles and tendons slowing me down from 6 MPH to 3. I hope to increase that. Got to keep agile !!! Richard Kales San Francisco read more

Incredibly friendly staff! Trevor is wonderful and very results oriented - he helped me get back to 100%. He's super personable and great about scheduling to really cater to what's most convenient for your schedule. Highly recommend! read more

Trevor was incredibly instrumental in my recovery of a 17-year long back injury, and most recently, my third back surgery. We worked together in 2019 for a few months, but due to my own physical restrictions, little progress was made. However, after another surgery in 2021 and the need for PT again, I knew I wanted to return to Trevor because of his expertise, communication, optimism, and kindness. He created a goals-based plan with me from the start that worked for my lifestyle. After 6 months of working together, I am finally feeling relief from pain for the first time in nearly 2 decades and I am able to return to group fitness classes and life without back pain. I couldn't recommend him more. Thank you, Trevor! read more

Here's the deal: the therapists who work here are great (those are the five star reviews), and the people who handle the billing and office admin are terrible (those are the one star reviews). The good: if you want to get great physical therapy I had excellent results. In 2012 I was referred for chronic back pain as a result of an old injury, and with 3 months of sessions and rigorously following the home exercises I knocked it completely. In 2013 I was hit by a car on my bike and tore my rotator cuff. I had no insurance, so I muddled through and by 2014 was in constant pain, so I came back and got fantastic help with my shoulder and back. I took 3 months of intensive work and another 3 of less-frequent check-ins. My back and shoulder have been stable and almost entirely pain-free since then. The bad: the office staff have no idea how to bill your insurance, and have no qualms about misrepresenting how much of the sessions are covered by your insurance and what the co-pay will be. One told me outright, without embarrassment, that "if we really told people how much a session cost nobody would book, and we're trying to run a business here". Sessions cost $150 each, and because they are so bad at billing that will almost certainly be entirely out of pocket for you. My 3 months in 2014 cost me $1800 and it was totally worth it, but if you can't afford $150/session you should look elsewhere. read more

I did not have a good experience at this place. I was seeing AshleyRose for several months because of some shoulder pain, and she was always very sure that she knew the problem, but she never actually fixed anything. First, it was that my lats were not strong enough, so I did a bunch of strengthening for that. No dice. Then my neck was curved to much forward, so I did stretches for that. No dice. Then it was that nerve that runs along the top of your shoulder. No help. She was very reluctant to send me to a specialist the whole time. So, I eventually went back to my doctor and had him send me to a specialist. Ya, turns out I had a torn rotator cuff. So, all those exercises were actually making it worse. So, people make mistakes and all. What really drove me nuts was the service. From the moment my doctor sent them a scrip for PT, the admin staff were hounding me to make an appointment. They were then completely unhelpful for the rest of my visits. For example, they told me that they had no idea how many appointments I could make before I ran out of insurance coverage. This is a pretty standard request. More on this later. As for my actual therapist, not only did she not solve my problem, but she was quite difficult to deal with. She was constantly late. She basically shamed me for not having perfect posture and stuff every time I came in. A couple of times, she actually told me a that she didn't want to hear about my weekend. And she even made some strange faces when I took my shirt off -- no, I am not a creep, it was part of the therapy. The absolute icing on this cake? One day, my therapist just declared that I was cured, and that I didn't need to come to sessions any more. I just needed to keep doing exercises. About two weeks later, I found out why: I had run out of insurance. Something that their admin staff said they couldn't determine, but it seems fairly clear that my PT figured out. Coincidence? Maybe. I will let you be the judge. So, ya, find another place. I did, now I am way better for it. EDIT: In response to Sturdy's comments below, all I have to say is: your words are very heart-warming and even inspiring. Unfortunately, they don't reflect the reality of my experience at your business. If you truly valued my feedback, or wanted to smooth things over with me, you might have tried to discuss it privately (I am indeed in your customer database, or you could have privately messaged me via yelp). Instead, you chose to post a big PR-like comment. I'll let that speak for itself. read more

Carrie was a wonderful therapist who I enjoyed working with. I really think that the therapy has enabled me to start running again and I can't recommend her enough. The one star is for the abhorrent, bordering criminal, billing. I was told that after insurance id be paying 97.50 each visit. I paid this amount every time a had an appointment. Now I have a bill in the mail saying i owe $315. I also see that the amount they billed per visit randomly varies between $170 and $288. I had the exact same treatment for the exact same amount of time each appointment. Unless this is resolved immediately I will be looking into legal recourse. read more

I had a very bad experience here. I didn't have a real substantive problem with the therapist I saw; she seems perfectly competent and probably assisted in my recoverey, such as it is. However, she was never -- I mean not once that I can recall -- on time. I generally felt sort of ambiently uncomfortable with her, although I think that may have been just a personality incompatibility. I will say that this place made me affirmatively feel like my recovery was at the very end of their list of priorities. In addition, the scheduling here is almost comically screwed up -- they scheduled me for two different appointments that they later told me that the therapist was unavailable for. (Out of something like ten.) I ended up feeling most comfortable just terminating the relationship; I ended up dreading going here. With all the emphasis that they put on being on time and not canceling, I was not impressed with their capabilities. read more

Trevor is a great therapist! He listened to my concerns, provided a solid mix of manual therapy and rehab exercises. He gave me a manageable set of home exercises and checked in with me between appointments to track my progress and address my concerns. I really appreciate the video exercises of me doing the exercises. They will continue to be helpful even after finishing therapy. read more

Phone agents are unhelpful and rude. I was told my insurance may or may not cover my shoulder rehabilitation. The agent told me she was unwilling to do her job of finding out if my insurance works with them because "Blue Cross has long hold times during the day so maybe I can do it this week." Given I need an appointment waiting a week to find out didn't work. read more

Why 5? *I can run again!* I had a nagging pain in my ...gluteus....that only seemed to get worse despite me resting it, massaging it, and (sadly) stopping my running....I finally caved in to a sports massage place with great repute, but despite their clearly high degree of expertise, they finally threw their hands up (from my butt) and sent me on to physical therapy. Fortunately my friend had recommended Nicole to me earlier and I'm only kicking myself - with my newly-strong hamstring - that I waited this long to get to her! She's extraordinarily quick, absorbs everything systemically and is extremely practical, quick, professional and competent in assessing your situation along with your lifestyle (and insurance plan!) and suggesting good options that are both helpful and realistic. Turns out I had a nasty "entrapped nerve" - not the run-of-the-milll cause for piriformis pain and not super straightforward to manage. But Nicole was a rock-star: she not only gave me useful exercises, but checked in every step of the way to ensure they were getting me to a better place vs. simply checking off her protocol boxes. The net for me is that, after just a few months I am back to running and have a hope that the pain I've had will soon be gone. *I can run again!* All thanks to Nicole and the super professional team at SFS&SPT. If you're wondering what you should do about that nagging issue, just GO! read more

I had no choice but to write my first review here because the service and care was on another level. I was lucky enough to work with Trevor on what started out as back pain. Trevor was extremely patient and methodical in evaluation, then in diagnosing the issue, and finding creative ways to stretch and exercise appropriately. Trevor took his time to explain in detail what was wrong and what needed to be done. Soon enough, my back pain went away and I was feeling good enough to run again. Unfortunately, my knee started hurting right thereafter. Trevor was flexible and also took a look at my knee - now splitting our sessions between the back and the knee. The knee was a tougher one to work through because it was a combination of hip and IT band tightness. Trevor was able to narrow in on an effective plan and soon enough, which felt nearly miraculous, the pain went away. I am now back on the road and running without pain, all thanks to Trevor. I cannot recommend him enough! read more

I have given my review too soon. Although I did get a great treatment from the Physical Therapist, accounting managed to mess up my billing. First I got a message saying I haven't paid for a certain date. I did prove that I made payments that day and previous days. They send me to collection office and waited until the last day to respond to my request to check it. It took months for them to take a look at the account history and send me any details. All the other complains point out the same thing. Yet they still haven't change anything or fired anyone. Very sad about it. The only reason I am not giving one star is Kylene is an amazing PT. Still don't recommend anyone the headache. Old review here: I went to SSPT after a shoulder surgery. I had very little range of motion after being on a sling for more than 2 months. I wasn't able to do basic things like dressing myself alone. Kylene did an amazing job and helped me get back to my normal range of motion. Along the way, Kylene has been a great resource and answered all of my questions in detail, gave me tips to make my life less painful. I have been to physical therapy for other reasons in other places. I never felt any other professional cared and listened as well as Kylene. I have read some of the negative reviews. People seem to have problems with billing in the past. I have been informed in advance the price that would be charged if my insurance does not cover. Overall everybody was nice and helpful. They turned a very painful experience into a pleasant one as a team. read more

I've worked with several therapists at Agile and have appreciated them all. Currently I am working with Trevor and he is excellent. He explains what is behind my pain so that I understand why I'm doing the exercises he recommends. I definitely recommend Agile PT in San Francisco. read more

This is a great place to come for physical therapy whether you're young or old. I can vouch for the younger crowd as I'm 23. I love to play sports - any and all. I enjoy a very active life style, but when you tear your ACL and meniscus playing basketball it tends to slow you down quite a bit. For any kind of injury you're not sure how to make better, go to Physical Therapy! SF sport and spine was a good choice for me thanks to Heather Stone. If you really are looking to recover and strengthen your body back to what it once was, (and potentially even better), set up an appointment with Heather. She's a necessary supplement to getting back up to speed. Make sure you're willing to work! I would never leave the office without sweating profusely. I always brought an extra shirt. Granted it will depend on the kind of injury you have. Heather has many different exercises, tips and great information that I would never have thought of on my own... much of the stuff you go over is completely new. Having someone else work with you is much more motivating than attempting to do everything yourself. Once you go you realize how important physical therapy is - without Heather there's no way I'd have progressed as fast as I did. Thanks Heather! **One other note: It was easy to schedule appointments, and I never had any issues doing so. They send you a reminder email generally a day and a half in advance which is very nice. read more

I can hardly contain my praise and enthusiasm for the work of physical therapist Joann Tippitt here. I Yelped this clinic after having been referred by my orthopedic surgeon, Dr. Peter Callander at CPMC. Joann really knows her stuff, and her cheerfulness and encouragment have pushed me to improve with every session. Just when I am able to tolerate her deep-tissue massage of my tight quads (post knee replacement surgery), she'll crank it up a notch. As they say, "It hurts so good!" read more

As an avid triathlete, I often find myself fending off one injury or another. I struggled with several running-related issues last season and tried my best to manage them on my own. It wasn't until I came to see Kylene and the friendly staff at SFS&S that I was able to make any progress. Kylene is friendly, knowledgeable and thorough - and best of all, she's good at what she does. She is able to quickly diagnose issues and determine their root causes, and her mental library of strengthening exercises is immense. She put me on a program that got me back on my feet quickly - and improved my run overall. Now I'm hitting the pavement again, armed with preventative exercises and aiming to stay healthy and pack on the miles! Contrary to other reviewers, I had no issues with the front desk, with my insurance, or in any of my dealings with the office or the therapists within. In fact, my entire experience was an absolute pleasure. Highly recommended. read more

As a result of a shoulder fracture and dislocation, I started seeing Kylene at SF Sport and Spine. She was prompt, pleasant, and really showed interest in my well being and recovery. She kept the mood light and always made me feel comfortable during therapy. I am now about 95% recovered and I can truly say I owe it all to Kylene. I am so grateful to have been a patient of hers. She gives her patient very clear instructions on what needs to be done in order to get back to 100%. She is very knowledgeable and I would definitely recommend her to anyone in need of PT. Kylene is the best! read more

Absolutely excellent physical therapy and friendly. I highly recommend Agile to anyone who needs pt.

Trevor Hopkins was fantastic. He was very interested in my injury and getting me back to 100% ASAP. In addition, he helped me think through and helped treat some collateral issues that arose during my recovery. Everyone as SFSS is professional and easy to work with. Trevor's colleague Leigh was also great! Highly recommend SFSS! read more

Finally, relief! I'm 45 with neck and shoulder issues that have plagued me my entire professional life, due mostly to bad posture and working at computers. Trainer Kylene at SF Sport & Spine has taken me through a step-by-step recovery process that has relieved my headaches and actually made me stand an inch taller. Her analysis of the problem and its causes are right-on, and her prescription of exercises are effective and realistically workable with my office and home life. I get doubled-teamed by Kylene and buff intern Bryan, who together are now the world's foremost cartographers of my head, neck, spine and other areas of my body that I can't see. Their friendly running conversation guides me to a deeper understanding of how I move in the world. The SF Sport & Spine facility itself is office-like and functional (not a fancy spa), with acres of drab carpet (frequently lain-upon by exercising bodies) and several private therapy rooms with PT tables. Scheduling at Sport and Spine is easy, with email reminders, and lunchtime and early morning appointments are available (a boon to this office dog). read more

I needed PT for my right upper arm and shoulder area..I called few of the places that i know and have been to, but none of them could accommodate me I had to wait for 3 weeks or longer..and then I called SF Sports and Spine PT.. luckily they had a cancellation and took me in. AshleeRose was assigned as my PT and she has been a delight to work with. She did a complete and through evaluation of my pain and discomfort . then the therapy sessions began. She is very through and I like her systematic approach. I did follow her instructions and kept to it between our sessions. After 8 sessions I feel pretty good and now am pain free and am able to lift weights even though it is only 5 pounds, but I am on the road to complete recovery. Ashleerose is energetic, I strongly recommend her and the SFSSPT!! read more

After years of lower back pain I finally took the needed step to recovery. I'm very active and nearly every weekend strain my back from biking, running, hiking and/or tennis. On top of that I sit in meetings that can sometimes be a couple or more hours long with few if any breaks. And to top it off, I carry a really heavy bag (at least one). I started working with Aly in December and have been extremely pleased with the results. She is friendly and focused on problem solving. Despite the fact that I haven't been as dedicated as I could be with the exercises she prescribes nor do I cut back on the heavy bags and weekend sports, I feel a significant reduction in tightness and overall increased range of motion. She excels in effectively releasing the tightness in offending muscles while still being gentle enough that I'm not wincing in pain. My negatives would be that the place could be better maintained - the carpet is old and stained, the walls dingy. And the front desk staff isn't exactly the friendliest. read more

Leigh is AMAZING and if I could give her 20 stars I would. Both my husband and I saw her for various reasons and she is incredibly patient, knowledgeable and fixed us right up!! Thank you Leigh!! The one star is for the bullshit accounting department. Here's the scoop: We always submit our invoices to our insurance company for reimbursement. We have never had an office do this for us, but SF Sport and Spine did which sounds nice, but we didn't know so our insurance was sent double the invoices which of course confused them and they ended up paying back SF Sport and Spine instead of us- totally our insurances fault- I get that. However, when we reached out to SF Sport and Spine so they could cut us a check we got the run around. So much so that it has taken nearly 3 MONTHS for us to be paid back, over $1K. Dwayne gave my husband the runaround during this entire time with "let me look into it" week after week and the "check will be cut next week" week after week. Fast forward to last week, Friday 2/16 to be exact (this all began at the end of November/early December), when my husband called again (for the 20th time) and asked about the check- "it was mailed three days ago". Ok rad! We are finally getting paid back! We received the check 4-5 days later and it was dated 2/16 (the day we last called) as well as post marked for 2/16, so it was NOT mailed when Dwayne said. COMPLETELY UNRELIABLE AND UNPROFESSIONAL. Luckily the therapists all seem so great, otherwise folks like Dwayne in the Accounting Department are fucking it up for the whole company. read more

Susannah Santee at San Francisco Sport and Spine did a phenomenal job helping me learn to deal with my back pain. I was diagnosed with a bulged disc and enlarged facets due to a yoga pose gone wrong (and generally bad practices when it comes to my back). Susannah's thoughtful and practical approach has given me total confidence that I have the tools to manage my back problems. I needed someone to teach me how to avoid back pain while doing things like running, backpacking, wearing heels and all sorts of other things that consistently irk my back. Susannah took the time to pinpoint the things that I do to cause myself back pain, and then she provided a rich array of tools to help: specific, tailored exercises; a framework for deciding whether or not to do an activity that might irritate my back (rather than just telling me not to do the activity!); and recommendations on all sorts of things, from the right pair of shoes to the perfect back support for an airplane seat. Susannah is also just a straight up great person - she's easy to talk to, kind, and non-judgmental. I would also strongly recommend Heather Stone, who I worked with initially (I switched to Susannah after Heather was away for a period). Like Susannah, she is a smart, thoughtful, and generally terrific PT who taught me a lot. Overall, San Francisco Sport and Spine seems like a very well-run place. During my time there I noticed that the PTs did peer reviews and that management had invested in upgrading their technology. My experience booking and managing appointments was flawless. The facility is clean and well-equipped. Overall, a great place! read more

Trevor was super helpful in a quick recovery for my knee. He made me feel comfortable, educated me on exercises that I could use in the future, and worked diligently to ensure a speedy recovery. I highly recommend! read more

I have been going to this location for physical therapy for over a year now for my lower back issues. The entire staff is really friendly to communicate with. My PT was Trevor and I would highly recommend him. He is committed to helping you set goals for your recovery and making sure you achieve them. Also, since COVID, my appointments have been online and Trevor has been great at adapting sessions to be virtual. Overall I would recommend this place for PT because the team here wants to support you in your recovery. read more

I have had physical therapy at Sport and Spine for 2 months. My therapist (Christy Eschborn) did a wonderful job - she was very friendly, interested, experienced and above all: she fixed my leg! But... The company itself is as bad as it can get. When I signed up at Sport and Spine, I specifically asked whether they were in-network. Then, after my treatment, it turned out that they had made a 'mistake', making them not in-network. This left me with a huge bill, and when calling the finance department the guy (called Dwayne) was extremely rude. He didn't care about it whatsoever, and did not show any type of apology or empathy. I will never go back to Sport and Spine due to this, which is a shame as the therapists are amazing. read more