Absolute joke of a doctor on staff, I told him i had been to the hospital, was worried the issue…read morewas recurring; and instead of signing off on me getting tests which proved the illness last time I was there, they want to start me back from 0. Work up to a CT Scan with contrast by doing 2 other scans that cost 2000+ each. When we both know the CT Scan with contrast is what I need. Blatant medical laziness. They LOVE WASTING YOUR MONEY!!! Do not go here if you have a car that can make it to thousand oaks. Administrative staff was very kind.

I've been very happy with the doctors here, and my family has been going here for decades…read more However, getting someone on the phone is an ordeal. It's been so bad the last few years that I've actually driven to the office to talk to someone more than once. My latest call left me on hold for over 37 minutes. Once someone answered, they were very helpful, but it is very obvious that they need more help.

HORRIBLE!!!! I was seen in the ER on Thursday, taken by ambulance, made the appointment that day…read moreand they couldn't give me an appt until Wenesday (which is today) and they sent me a text yesterday afternoon telling me they are out of network and canceled my appointment. I have a PPO with out of network coverage through Aetna so I called them and they said they dont take Aetna at all and was rude about it and hung up. So now Im back to square one, will take at least a week to get in to another Dr since they gave.me absolutely no notice and in the meantime I can not walk, on crutches, and in a lot of pain. Im going to need an MRI delaying diagnosis even longer. THESE PEOPLE ARE HORRIBLE AND DO NOT CARE. They sho I ld have told me this when I made the appointment, they obtained my insurance information and instead made me wait a week to tell me the day before and didnt care. The Dr's are probably about as good as their staff. Dont waste your time with these people because literally thats what you will do, waste your time

Have loved this place for years. Not so much now. Takes weeks to months to get an appointment…read more Doctors r in a hurry, I've felt rushed the last 3 doctors I've seen. For the second time in a row the doctor did not answer my questions sent via portal. Really question the quality of medicine coming out of ucla these days. I worked in hospitals for years and ucla doctors were considered cream of the crop. I believe that is no longer the case. Too bad.

I have tried to get a prescription for my wife refilled. The office was sent the initial request…read moreon 07/25/26. When the office did not respond in a timely manner, I request they resend it on the 28th. I have tried calling (805-527-6424 & 805-955-7060) the office 6 times on the 28th to request they respond to the two request from the pharmacy. NO O)NE bother to answer the phone. On another note I have nothing but praise to say about Dr. J. Kurohara.

Went to the new location and a lot of my past issues have been remedied. I still think they need…read moremore doctors on site to split the patient load. ALSO GET SOME RUGS OR HANG SOME CURTAINS IN THE WAITING ROOM HOLY COW!!! Echos are not a suffering persons friend

Went to see Dr. Nawabi for years. Today called about an rx refill that had been pending for 5 days…read more They let me know they denied it because it's been 9 months since my last visit. I'm thinking I'll just make an appt then. They proceed to tell me I can come in but they are no longer accepting insurance it is now a cash pay clinic only and the visit will be $130 out of pocket. My copay is only $20 with insurance so it's enough of a difference that I am going to have to find a new physician. Very bummed that nothing was sent to patients to notify them of the changes.

Poor service. Also seems more motivated by $$$ rather than an actual education in medicine and the…read moresciences. Don't suggest going here unless you like sales people.

Simi valley doctor, terrible Mission hills doctors very very…read moregood, such a difference in care and attitude.

This was a first visit for my mom to this location with her new primary care provider…read more The building has plenty of parking as well as ADA access. The suite we were going to is located on the third floor as well as the lab. When we entered, we received a friendly greeting by the front desk clerk and she checked us in. We were quickly brought into exam and after vitals and a few questions the provider joined us. The exam room was spacious, bright and clean. There were two chairs for my Mom and I to sit. The experience was very pleasant for my Mom. She liked all the staff very much. From my POV all staff was kind and very professional. Shout out to Dr. Kulai, Jona and Juan for providing excellent healthcare to my Mom.

Staff nice enough, but billing dept needs some serious help. Keep track of ALL your…read morerecords...payments, charges, and for what. they will make mistakes, I'm looking for another Med group in Simi because of billing. Seems since Bruce Nelson left, place went into the crapper. Appts generally 20-30 mins late.

I've been a patient of Dr Kushigemachi for nearly 30 years. He is fantastic. I would highly…read morerecommend him as a primary physician.

I really liked Dr.Takeda. He was very kind and a good doctor. It was the staff that made me change…read moredoctors, unfortunately. There was no way to leave a message for Dr Takeda. Every time I tried on the patient portal, one of the staff would call me back. I guess that's just the way it works. I would have loved to actually spoken with him. I tried so many times. There was someone on the staff named Katie who was always condescending and hard to deal with. Outwardly a nice sounding voice but not kind or helpful. Had to go somewhere else because I could never get past her.

It is with a heavy heart that I write this 1 start review for Dr. Takeda and his office. If it were…read morepossible to leave a 0 star review, I would. I have been a patient of Dr. Takeda for over 10 years. For the past few years the quality of the staffers in his office have been sadly deteriorating. They no longer call to remind you of appointments. They don't do blood draws in the office. I have been trying to get my prescription refilled for the last 2 weeks. The "employees" who answer the phone are always overwhelmed. They place you on endless holds. They refuse to call you back. They are rude, unprofessional, unhelpful, and shouldn't be allowed within 100 feet of a healthcare facility. I would feel a deep guilt even sending my sworn enemy to this doctor's office.

Dr. David Yamada listens to my concerns and has taken good care of our thyroid hashimoto, diabetic…read moreneuropathy, and diabetes . He and Dr. Takeda have taken very good care of my family. Great doctors!

Since no one else has posted here - I just want to say that the I've seen Yamada, Takeda, etc. for…read moreover 25 years. By far, this is the best doctor's office I have ever been to. The place is large, hi-tech, organized, efficient, polite and the doctors are top notch. If I still lived anywhere near Simi, I would go there at any cost. When my grandmother was sick with cancer about 10 years ago, they made house calls when her condition deteriorated and made sure she was comfortable until the end. I cannot say enough about the quality and care from everyone in this office.

For staff care, I give the staff 5 stars. They made me feel comfortable and cared for. Everyone…read moreexcept one RN named Ron was exceptional. I had Ron for the night shift on 5/11 - 5/12. Having had a knee replacement, I was supposed to get up and walk. I asked Ron 3 times from 7:30 to 9:30pm. Each time he told me he was too busy. This is unacceptable for the nurse in charge of my care to refuse care. I ended up walking on my own without an attendant. For hospital "protocol" I give 1 star. I was in pain but I'm also honest. The pain to me was intolerable but I've had pain off the charts and this wasn't it. So I honestly said it was a 6-7. Apparently if I didn't say 8, they were instructed to give me less pain meds. This doesn't work on an individual basis. I metabolize meds quickly. That means I need more and it won't last as long as the average person. So in reward for my honesty, I was on pain for the entire night shift. There is also no dr in house for the staff to get a change if meds. There is one off site dr and that dr does not respond to patient calls. Eventually that do did respond to the head nurse. Needless to say I won't ever be staying here again. As a side note, their ER is top notch. That's probably because they're independent of the in patient services and have medical staff more readily available.

I'm going to be very careful how I post this review to protect your staff. Several days ago my…read morefamily member was brought here by ambulance and the care was Absolutely Wonderful but the staff review is a 1 star for what I personally witnessed and for what I was informed after my mother got transferred to a room upstairs. There were patients all over the halls for hours,while my mom got a room immediately because she came in an ambulance, this was so horrible to see! When we got settled in a room upstairs, I brought this up to a "staff member " about how heartbreaking this was and this person informed me that this hospital had an entire floor COMPLETELY SHUT DOWN! Omg!!! Are you kidding me!!!???? This was not what I wanted to hear!!!!!!

Her inexperience shows. She is outgoing and friendly but as soon as I gently questioned something…read moreshe advised, she became quite defensive. I will let her gain some experience before going back.

From the owner: Dr. Carpenter is excited to return to her hometown with her family. She brings vast experience and…read moretraining in specialties such as general surgery, osteopathy and obstetrics to add value to--and extend the range of--the care she provides her patients. Dr. Carpenter believes in being clear and direct with her patients but also extending grace and compassion. Instead of simply relying on "the way it has always been done," she stays current with medical research and best practices to give her patients the highest-quality care. "I'm looking forward to serving the community I know and love," Dr. Carpenter said.