After 3 years of bringing my daughter to this clinic, we have decided to seek care elsewhere…read more Over the years, we have experienced several issues that have left us disappointed with the quality and consistency of care. One of the most concerning incidents was when my daughter was prescribed a medication she is allergic to, despite us having informed the clinic of her allergy beforehand. Another issue involved her annual wellness checkup. We scheduled an appointment to address her asthma, but the visit was coded and conducted as an annual checkup instead. Since health insurance only covers one annual wellness visit per year, this resulted in an unnecessary bill that we were responsible for paying. This situation could have been avoided with better communication and attention to the purpose of the appointment. Most recently, we were informed that my daughter would need an asthma/allergy follow-up visit and additional testing in order to receive a refill of her Singulair prescription, even though this had never been required during the previous three years she has been a patient at the clinic. While we have had some positive interactions, these recurring issues have significantly affected our confidence in the practice. For this reason, we have decided to transfer her care to another clinic. I hope this feedback encourages improvements in communication, patient record management, and overall quality of care for other families.

Wait times are consistently outrageous and the office manager is just a wretched person.read more

Love the doctors and staff here! Even when we moved over 50 miles away, I still make thd drive to…read moretake my babies to the doctor here!! With the exception of one front office staff member, everyone else is GREAT!! And I do mean great. Beyond helpful, calling to check on the kids, always having my concerns at the forefront, even though they know I'm a worry wart when it comes to my kids. We have been going here 10+ years. My kids and I love it here.

Dr, Yamamoto and his nurse Trisha at the Owasa Family Medicine are WONDERFUL to work with in every…read moreway. They do great follow up and the staff is always so kind. This office REALLY care!!!

The doctors at this practice are great. I had more problems with the front office and nurses there.read more

I honestly can't say enough good things about Mountainside Pediatrics at Piedmont Mountainside in…read moreJasper, Georgia. From the moment we walked in, the entire staff was warm, welcoming, and genuinely caring. Dr. mehmood is absolutely amazing with kids--gentle, patient, and always takes the time to really listen and explain everything clearly. You never feel rushed, and you can tell he truly cares about each child he sees. My child actually looks forward to doctor visits now, which says a lot! The office is clean and kid-friendly, and scheduling is easy. It gives me such peace of mind knowing my child is in good hands here. Highly recommend to any parent looking for compassionate, top-notch pediatric care.

Dr. Mahmood is a wonderful pediatrician that took excellent care of his patients. He is very…read moreknowledgeable and able to answer all questions and keep parents minds at ease

We took our son to see Dr. Harley for the first time. This appointment was a sick visit. From the…read moreinitial call to the office to schedule the appointment I was greeted with exceptional professionalism and courtesy. We arrived at a well staffed, clean, well lit office. Our appointment was at 9am and we were walking out by 945am. From our registration to final instructions from Dr. Harley the appointment was smooth, informative and best in class service. Everyone we came in contact with welcomed us as new patients and expressed genuine appreciation that we'd chosen their office. Dr. Harley is exceptional. She came in shook our hands and introduced herself. I appreciated how she brought our son (who's 14) into the conversation and valued his thoughts on his visit. That really meant a lot. She explained everything in a way that we both could understand. Even though the office is about a 30 minutes drive for us, it was worth it! Looks like we've found a new pediatrician! KUDOS to the front office staff, the medical assitant who was super sweet and of course Dr. Harley.

Years later, I still love coming here. Dr. Young and Dr Ransom are both amazing. I haven't seen…read moreChad the PA in a while but he was also one of my faves. The staff is friendly and knowledgeable. My kids have been coming here since they were babies and I've never had an issue. (11yrs now) The office is always clean and organized.

Moved my daughter here after a not so great experience with wellstar. This is a fantastic primary!…read moreThe doctors really listen and take action with concerns. easy to get a last minute appointment too.

Being new to the area, we found this office a couple of months ago and have now visiting a few…read moretimes. Our daughter started school recently and naturally gets sick more often. This office has a very strange vibe to it. They are not friendly and warm at all. Something a pediatrician office should be at all times especially with kids. The ONLY reason we continued to go to this office is because they have availability and it is close by. However after recent experiences we will never return. The office is always empty while other peds offices are not even accepting new patients. This should have been warning enough. Previously my daughter was misdiagnosed according to another physician who we took her to the same day who claimed this office should have never let us leave if they claimed her diagnosis was fatal. Another recent visit, they seemed annoyed by us being there. We called and got a same day appointment and not once smile out of Dr. C - very stern and zero warmth. The front desk is not much better. Fake smile at best, zero genuiness. They charge $100 upfront and then bill you 2 weeks later for co-pay. When things keep appearing without explanation, I have to take time out of my very busy schedule to chase down what a co-pay is about and for what date of service. No clarity ever. All in all, I am so extremely disappointed in the way we were treated. I take my nanny in with me for help and they are extremely rude to her and do not acknowledge her presence. We will never endorse this behavior and hope no one else has to face the unkind experiences we have had.

We just were able to get an appointment yesterday for an ear piercing for my three month old…read moredaughter. The Nurse who did the piercing was personable, professional, and took her time to ensure we where comfortable. I am so pleased with the job she did. The office is so cute and clean too! Apparently all the rooms have different country themes. We were in the African room. Lastly, I do wanna point out that they do use medical plastic instead of metal earrings. This is the same material they use for a medical heart stent. This is to ensure there is no bad reaction to the earrings. I like that. They are also still cute!