I have to longing to my yelp account and write this again, be careful guys!!…read more This place is ripping people off!! They will tell you something first and charge you a different amount for extra treatment after, no matter you want it or not, no matter you get treatment or not, they will charge you!! If you don't pay they give your bill to collections!! It happened on me already please don't be the next one. They already messed up my credit score unless I pay for a treatment which I never got!! I hope this message will help you guys. But at same time I know that most patients there are old and innocent and that's why they ripped off people. I spoke with front desk Mrs Barbara today, she is a very nice lady, she listened the whole situation from me and try to do the best to help me, but this hospital won't fix their mistakes and insist to charge me for a treatment which I never got. She told me she is doing her job and there is nothing else more that she can do. This place sucks for real, I told her a great example that imagine you are coming to my store to shop, I told you 400$ first then charge you 800 later. If you don't pay me I will give your bill to collection. Easy money so nice. This is what happened on me I hope nobody goes to this place and be set up like me.

Have been coming here for over 25 years and it has been on the steady decline for the past 5 years…read more People IN PAIN are kept waiting HOURS just to see the doctor when they have appointment times. The doctors are rushed and have zero interest in the details of the situation, just what do YOU want done? Epidural, stimulator, surgery. YOU decide. ?!?! And then... THEY OVERBILL THRU 3rd PARTY BILLING! There are NO explanations of benefits, just a charge for NOTHING!! You have to go thru God & Congress to get them to refund it. The insurance commissioner is getting a call.

Excellent care; everyone I spoke with exhibited a very high level of kind professionalism. I was…read morevery impressed!

The Pro's: They are exceptionally friendly and helpful staff. Office is very clean and the…read moreDr/Surgeon I seen was very professional, thorough, and meticulous. They will call you if they've had cancellations and try to reschedule your appointment, which can be nice. The Con's: Good luck waiting under an hour to be seen and that's just the main waiting room, once they bring you back to the exam rooms you will wait 15-30 mins to see the Doctor. They allow people to talk on their cellphones while in the waiting rooms. Want to hear what Grandpa Norma Jean is telling Bucky for 45mins....:/! They don't do sign-ins on the computer which makes everyone's appt looked mixed up with sloppy penmanship and patients coming in behind you writing the same check in time as you (who goes first?!). Whomever is the office manager at this establishment needs to hire someone with a greater business acumen and overall common sense. This office is not run in a highly effective and efficient manner. It would be VERY NICE to see some good changes in the near future. IN THE MEANTIME, I won't be going back to the ROC!

visited Piedmont Urgent care on Turner Mcall Boulevard on 01/17/26 with my 94 year old father. The…read morestaff was very nice and friendly. The nurse came in and listened to my dad and myself. She was very helpful and understanding. The doctor was also very pleasant and gave my dad the attention he needed. We left knowing what the problem was and was able to pick up his medication from Walgreens .

Visited on 02/23/2025 . Have ear nose throat infection. The woman came in the room asking me…read morewhich test I wanted. I said I don't know the usual whatever she made me lose some test so I told her just flu and strep she said those were negative and they use a rapid test too for flu and so they're not they're not accurate. The doctor came in to say everything looked all right with his hands closed. He didn't do nothing. he just sat there and so he wouldn't give me anthing except allergy OC . I continue to suffer for three more days till I got where I could drive to the doctor. My husband was working and I was too dizzy to drive but the infection kept coming out and it still shows up on test everywhere but there. . Otherwise he was against giving me anything and I came home and my throat kept hurting, and I can't wash it out and using over-the-counter medicines like my friends told me and it eventually started blowing out thick, nasty yellow stuff in my ears hurting. I was too dizzy to drive to my regular doctor and so I had to wait two days And then go, but I have an infection and why these people can't see it because they didn't. they did not test me or the test were no good and they shouldn't ask somebody that's non-medical what to be tested for I'm very displeased with this location is the one on Turner McCall Boulevard in Rome, Georgia. Don't waste your time. Don't waste your money. They got plenty of workers comp people coming in. I guess that's how they stay afloat cause if you need help you gotta go somewhere else.. I'm serious. You can have anything and I'll say nothing's wrong with you. They did nothing for me. They're terrible. I will never go to any urgent care again especially this one.

I have had great experiences with this practice. I see Dr. Kenner. l am a senior female looking for…read morebio-identical hormone replacement therapy. I have been going here for about 8 years. I did extensive research before choosing this practice. I am always treated with a friendly staff and a caring doctor. She listens to me and treats me with respect and answers my questions. I brought in my 82 year old aunt (who had numerous issues) to get her on hormones. Dr. Kenner treated her so kindly and I can say her physical well being has improved since starting hormone treatment. I have a number of friends I have referred to Dr. Kenner and they all all happy patients.

Honestly.. I wish I had something good to say about this place. The first red flag was that they…read morerefused to refer to me by my married name even when asked. They sent me a text, asking to call when I got there because they weren't allowing patients in the waiting room. Great! I called when I got there & during the time I was waiting in my car, I saw at least 3 women park, get out of the car, & go in without a call. When we got inside, my appointment was rushed. I didn't have enough time to even finish two pages of paperwork before I was being called back. The Dr I saw, Dr Kenner, was very dismissive of any questions or concerns I had. Honestly she was very insulting when she refused to answer some of my questions & then told me she could "just tell I was one of THOSE people" (this is my first pregnancy. The question I asked was about a combined spinal block & epidural - she refused to answer. I then picked up a magazine in her office which explained to me what it was. My husband also made a comment about something on a poster in her office - which she said wasn't true information.... The ultrasound was very fast & I had no time to ask questions. Do not come here if you would like a holistic birth because I was informed I'd be confided to my back only, not allowed to eat, in the bed. Do any amount of research & you will see why this is a red flag. I came back for one more visit ONLY because it was already previously scheduled & I wanted to see the baby & get the blood work done. (She gave me no choice in the blood work, by the way) The ultrasound tech was much nicer than Dr Kenner, however she informed us of gender before 13 weeks, which is illegal in some places to tell gender that soon because it is far too early. I ended up getting a second opinion on the ultrasound & what she told us was a penis was not in fact a penis. I could go on & on about this place.... just avoid it.

I have been going to this group for many years -- probably close to 20 years. I am now almost 82…read moreyears old and still very healthy. When a friend moved here from a northern state, I recommended Dr. Williams. My friend is now 85 and also still healthy. They respect our approach to natural healthy living and do not browbeat us to take statins and other common drugs for blood pressure. While my BP imay be above the current norms, those norms have changed in recent years, and my BP has always been labile and only goes that low at bedtime. I do feel accepted at this clinic.

My wife and I are senior citizens and have been seeing Dr. Williams for years now. He is amazing in…read moreall things. One visit with him will make you think you have been friends for years. The staff is awesome too. If you want someone to treat you that won't lie to you, and will go out of his way to treat you, then you need to see Dr. Williams at Family Medicine Clinic. The whole office runs like a fine clock. I have never had to wait very long to see him.

Overall this place is okay. I went here for my first ultrasound because I didn't have insurance at…read morethe time to see an OBGYN. They gave me a due date different than what my LMP would reflect. When I finally went to my OBGYN they explained to me that it wasn't the case & you always go by the LMP. She urged me not to come back due to that. They also treated my husband like a criminal. They asked to speak to me privately at first, to make sure I wasn't being abused, which is wonderful & I support that. However they had him in & out & in & out over & over again & had to share everything with me first & I had to give my explicit consent every step of the way for him to be allowed in the rooms with me. They could see that I was not being abused but they kept pushing the issue again & again. That made him & I both very upset. I would recommend you come in for a pregnancy test & ultrasound if needed but no more, & come alone because the hassle is not worth it. I would also recommend you don't go by the due date they give you because chances are it will be incorrect.

This place is such a great resource! The ladies there are were so helpful and truly care about…read moretheir work. Not only did I receive the care I needed, but they also offered a great deal of support. I never had to pay a cent, and I didn't feel judged for needing help. I will definitely return if I ever need to. I'm super happy with the care I got.

Great place, Great people!!! Very helpful in all aspects of care and reports. We have used them…read moreseveral times and couldn't be happier.

Front office staff is extremely unprofessional, especially Dorris! She talks to people like they…read moreare beneath her and doesn't take the time to listen to what you're telling her. Both times I have called to get my MRI scheduled/ handle insurance stuff she has been extremely rude and unprofessional. I'd be embarrassed if I talked to anyone the way she talked to me! This experience makes me want to get my MRI done else where. If Reed imaging wants to stay open and actually give patient a good experience, they need to get rid of Dorris and give the front staff some training in manners and professionalism.

Michelle Beall is the best hygienist in town. Also, Dr. Knaak is so kind and you can tell he really…read morecares about his patients.

The office was great and made me feel comfortable. I was the last patient of the day, and still got…read morea phone call later that evening to make sure everything was going ok. Couldn't ask for a better office and follow up care!!