Responded immediately. Said would be at my home between 4 and 5 pm. Called me at 5:10 pm. Said…read morehe was 2 hours away and it would be 8 pm and could we reschedule for Monday. He had to have known way earlier he couldn't make it but didn't bother to call. I could have gotten another repairman scheduled. Not happy with this business at all.

From the owner: I service all residential appliances. $75 diagnostic fee for everything.read more

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

Max and his team are fantastic! I called to get help with our Maytag washer - not only was he…read moreavailable same day, he showed up in 12 minutes! Max assessed the issue, had parts available the next day, and was back within 24 hours to complete the repairs (and exactly on time for the appointment). He showed me his part cost, his labor rate, and had invoices and receipts immediately. If I ever have an issue in the future with any of our appliances, Grand Star Texas is my first and only call!

My dryer went out and Beto was able to fix it right away, had to wait a couple of days for the…read morepart, however, he came back and fixed it and is working great again. Very responsive, very professional and did a great job. Not expensive at all either. Prices were very fair.

I was looking all over town for an honest and fair repairman who would be able to fix my laundry…read morewasher. I wasn't exactly sure what was wrong with the machine because it worked intermittently. I put in a request for a quote through Yelp, and Beto's Appliance Repair was one of the business who responded. Beto quoted me at $50 to come out and assess the problem, which would go towards the repair costs. After initial assessment, he determined the problem may be the lid latch, so he ordered the piece. A few days later, it came in and he returned to find out if that was the problem. It came out to be that it wasn't the lid latch, but rather the motherboard, which is not fixable. We were better off getting a new machine since ours is almost 10 years old. He ended up not charging us for his time, even though my husband offered. My reason for the high rating is that he was very responsive and did not appear to just be in the business for the money. He did not even charge us for the part that was ordered. I recommend him for his ethics and customer service!

I found my home appliance repair go-to Service! Alex was great...responded quickly to my request…read moreand was able to make it to me the same day for my Microwave repair. Further grateful he had the part (magnetron) with him to be able to replace the part on the spot. Professional, capable and worked with care. Thank you!

...had the part. Diagnosed quickly. Repaired correctly the first time. Same day service. Price…read morewas okay for the convenience.

They are always available. Their technicians are knowledgeable. I do recommend their services.read more

I contacted them and got an immediate response. Jay came out and diagnosed the problem with my wall…read moreoven right away. He had to order a new burner. When it arrived he came out quickly and installed it and a new thermostat. He showed me the old burner so I could see where it was broken. I will use them again for my other appliances when they need repair.

Shane was great. He came to view our problem with our dishwasher and quickly analyized it and 3…read moredays later came back with the replacment part. I would highly recommend Shane. He was very professional, efficient and very friendly too. Thank you Shane. FYI: He came after Ib-Solutions out of Houston came April 16, told repairs would be forthcoming and never heard back from them!. Shane came May 5th and 3 days later all was good! Do not let your home warranty provided send you anyone with Ib-Solutions.

Horrible. Could not diagnose the problem with my appliance even though it was not working and still…read morecharged their fee.

Called Boots to repair a 2 year old LG Dishwasher. They responded quicker than anyone else we…read moretried even though it took about a week to work us in......of course this was Thanksgiving week. Service was done by Matt. He diagnosed the problem within a reasonable time but could not fix the problem due to not having the part. He called around and found the part and rescheduled the fix for two days later. We were very pleased with Matt and the repairs he made.

Company rescheduled with me for today (third scheduled time slot;18 days without refrigerator) and…read moreI let them know I would change my previous review to a great review if they came and completed the repair. Happy to do that and fair to this business. Got a call from the appliance insurance company while waiting for this scheduled time slot to find out that Boots has again cancelled/rejected the repair.

The motor on my Kenmore dryer went out. I've had it for close to 30 years. I called a longtime…read moreappliance repair center and was told it would cost $300 to repair saying it would be cheaper to buy a used dryer. I found KEY on Google. They were quick. The repairs were done, and I'm back up and running. They replaced the motor and serviced the dryer for way less than the other company said it would cost. I would use them again and recommend them.

From the owner: KEY Appliance Repairs has proudly served Cleveland and the surrounding areas for 35 years—traveling…read morefurther to put customers first! We repair all major brands of appliances and guarantee top-notch, reliable service. We offer unbeatable discounts and will beat any written estimate. Our regular hours are Tuesday–Sunday, 9am–6pm, but we’re happy to schedule appointments on Mondays or after hours for your convenience. Call us today for fast, friendly repairs you can trust!