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    Agape Home Care

    5.0 (1 review)

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    12 years ago

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    Superior Home Health Care Services

    Superior Home Health Care Services

    2.4(7 reviews)
    1.0 mi

    This company was one of the most incompetent businesses I have ever had to deal with! Trying to get…read morea schedule of both physical and occupational therapists was a joke! My husband finally got one physical therapist to actually come out for 3 times in a row. The occupational therapists would schedule an appointment but then cancel on the day and this was a month from when he got home. He was due 6 visits and he received 2 then they just sent out a review nurse, who said he didn't need them any more! Talking with the coordinator was a joke because either he was non responsive to my calls or just not there. In other words don't use this service if you want your loved one needs in-home help!!

    My mom suffered a severe stroke and has been under Superior Home Health since November 14, 2026…read more Considering that Sweden left my mom without a nurse to settle her in the home on our very first day of service with them, I shouldn't have been surprised that their assistance would be lacking and uncaring. Jaja (the care coordinator) delayed what should have been a routine urinalysis by twenty days. Her behavior was unprofessional, unpleasant and uncaring 100%. I asked for her supervisor Josie to call me which never happened. Today I finally got to speak with Ena, the Director of Medical Care only to be "redirected " to another home health agency. Again, 100% unprofessional behavior. If the director of medical care penalizes a patient for advocating for her well being and health, imagine how the rest of the staff behave. I asked to speak with Ulysses (the director of this agency) and I was not able to do so. I would never recommend this agency and if I could give them zero stars I would. But that's not an option.

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    Agape Home Care - homehealthcare - Updated May 2026

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