Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

Do not screen their caregivers. They don't care about matching the right caregiver to the right…read morepatient. Have had caregivers who broke rules and are just taken off one patient and moved to another patient. Office isn't always opened. Schedulers constantly not on the same page. Do not recommend.

Natalie and her team have been super friendly and knowledgeable in my travels talking with in-home…read moreproviders and options. The staff continually trains right there in the office "apartment" on all the apparatus they will find in a client's actual home environment. Great credibility boost to anyone who doesn't know what has to go into care training.

I had an upcoming cataract surgery scheduled so I decided to call Visiting Angels in Upland since I…read morelive in Rancho Cucamonga. Bailey came to my residence to evaluate my needs. She helped me fill out the forms needed for setting up my file. I must say Bailey is a very positive representative for Visiting Angels, warm and friendly. We had a few laughs during the visit. Maria C was my caregiver scheduled for my surgery in Colton. She arrived on time and was very kind and attentive throughout the procedure and after. On the second day for my post-op appointment another Maria was scheduled. She also was kind and caring and a pleasure. She helped me with some household tasks and later took me to my appointment in Rancho Cucamonga. So if you are far from family and friends, or they are tied up with their own tasks, go ahead and hire Visiting Angels, who treat you like family.

The Upland Visiting Angels group is professional and reliable. They helped us when my mother was…read morereleased from the hospital and in need of a lot of care. The caretakers are kind, patient and very capable. Over the course of a few months, my mother improved and as her needs changed, the caregivers adapted. We're fortunate that she no longer needs this level of care but if that changes in the future, we will call on V.A. I highly recommend Visiting Angels. They will be there for you when you need them most.

Families Choice is the only choice! Working in the Healthcare industry myself and seeing firsthand…read morethe ratio of nurses/CNAs to a patient, patients don't get the undivided attention they need and us families want for our loved ones! Using a home care service gives you the attention you want for your loved one. We aren't able to always be around to help our loved ones as we may want. Ken, Tim, and their entire team are amazing! You can tell how knowledgeable and caring they are. They make you feel like a big family. My dad received the best care from them. They provided and anticipated for all his needs. I am forever grateful for the love and care the caregivers provided. They really hit the nail on the head with naming their company, Families Choice. They were, are, and will forever be my families choice. They are the only choice. Thanks so much again Ken, Nancy, and Tim for all you do for our loved ones!!!

I truly enjoy the work I do with this company. Helping families and clients with their care leaves…read morewith a feeling of happiness and pride for the work I am doing. I also enjoy getting to know new people on a regular basies

I don't know how reviews are more than one star for this agency. The people sent were very…read moreunfamiliar with senior care, feel asleep, on their phones, and not in the right field.It was a nightmare. Now working with another agency validated my thoughts of this one and I should have left sooner. The office staff were rude along with the manager.

When the time came to get my mom some help, I was very nervous about how she would handle it. I…read morefound Right at Home through A Place for Mom, and from my first interaction with their coordinator, I began to feel more at ease. She took the time to learn about my mom, her interests, and her needs. She matched my mom with a caregiver who was exactly who my mom needed. It has been nearly 8 months now, and the office staff has been responsive and helpful in navigating insurance and billing, scheduling and care, all with professionalism and good cheer. My mom's caregiver is invaluable to us all. My family is doing better because of Right at Home. And my mom's outlook has improved through the support and company of this wonderful caregiver.

My son is a regional center client, we are currently going through California respite care for my…read moresons day care and respite hours. Years ago I worked for them and they were terrible as the years went on and I'm back as a client they are worse. All these people care about is money. They don't care about your kid they just want the money coming in. My next step is reporting them to the department of labor for unpaid and not paying my caregivers on time. Furthermore Jane Oshay NEVER answers her phone, nor does she return emails or voicemails. Suzy Choi in HR NEVER picks up her phone either nor does she return calls. This entire system here isn't working for families. They are very disrespectful and try to talk down to you. Families of regional center clients please stay away from this company, this isn't your only respite company ask your service coordinator to give you the list they have and please stay away from California respite care, when confronted they'll try to hide behind the words of we're a Christian family oriented company guys it's all a tactic to wheel you in, Christian's are the worse people to deal with nothing but money hungry owners and California respite care. They close at 4pm but they stop answering your phone calls at 3:30pm. What a dump this is. I am currently in the works of of going to another company.

First of all I would give you a zero. But, it starts now. Horrible communication. Never pays on…read moretime. I was not getting anymore clients because I guess I wasn't up to par. Never called me again or wrote that I was no longer with the company. Does not have an ounce of professionalism whatsoever ever.

We had a large agency back out of my Dad's care due to a scheduling conflict. We called Synergy…read moreHomeCare in Upland for my Dad. The office staff were very professional and the caregivers were so great with him. My Dad looked forward to the caregivers company daily. We are so grateful to this agency.

Un trained caregivers overcharging no transparency not given original application with forged…read moresignatures no weekly sign off sheets Understaffed sends out whomever walks thru their doors and unqualified for the care needed Do not recommend or use this company too many others with higher standards and honesty available

My family obtained services for care for my Dad during his final days. We wanted someone with my…read moreMom overnight while my Dad was on hospice. Thoughtful Home Care was very attentive and caring. Deborah, the owner, went above and beyond on short notice and in an area that she normally didn't service. She saw we really needed help during my Dad's transition and stepped up to help.

From the owner: We are an RN-owned home care agency focused on delivering high-quality, compassionate care with…read moreclinical oversight. Our Home Care Aides are carefully selected and receive additional guidance and support to ensure they meet the highest standards of professionalism. As a registered nurse, I bring healthcare expertise to every care plan, providing families with confidence and peace of mind. While our CNA schoo Thoughtful Nursing Academyl is a separate business, our commitment to training and excellence carries through everything we do.

I can't speak more highly of ComForCare Home Care. Rachel and Shay did everything to make our…read morefamily feel educated. They walked us through each step of home care, and always follow up to make sure my grandpa is doing good.

My dad was not feeling well and was living by himself. He called his daughters to say that he…read moreneeded help and did not want to live alone anymore. My sister and I had to quickly find a new place for him to live. We needed help for my dad while we were making all of the arrangements. My sister came across ComForCare and gave them a call. She immediately knew that they were the ones to help is with our dad for this transition. They were caring, professional, met all of the needs for dad and for us. We are so thankful that they were there to support our dad and us! We would highly recommend them!!