Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

That's wonderful to hear! Senior Helpers has a strong reputation for providing compassionate care…read moreand support. It's reassuring to know they are responsive and truly dedicated to helping seniors.

My mom was released from the hospital after a fall and Optima Care was assigned as her home health…read morecare provider. A nurse arrived the next day...perfect! All downhill from there. After many phone calls to Optima Care, a physical therapist finally came out 8 days later. It took 12 days for an occupational therapist to come out. So much wasted time. We also ordered a bunch of medical supplies that were needed. They never arrived even after countless calls and promises that they would look into and get back to us. They never got back to us. It's been over 5 weeks and still no supplies. We ended up buying many of the necessary supplies on Amazon. The only reason I am given 2 stars and not 1 star is because the nurse was great. The second physical therapist (the first physical therapist was terrible) and the occupational therapist were also great once they finally came. I would not recommend this company. UPDATE: it's now been 8 weeks and still no medical supplies. How is this company still in business?

Awesome caregivers that cared for my father here visiting from out of state. The nurse-Ashley that…read morechanged his catheter most professionally and always called to follow up. Amanda the PT aide was timely and pleasant- had a gentle way of encouragement. To Erica and Abby at the office were so helpful and friendly. Appreciated their kindness-thank you. See ya in the fall/winter.

Natalie and her team have been super friendly and knowledgeable in my travels talking with in-home…read moreproviders and options. The staff continually trains right there in the office "apartment" on all the apparatus they will find in a client's actual home environment. Great credibility boost to anyone who doesn't know what has to go into care training.

Do not hire these thieves, they go into your loved ones homes and steal their jewelry. My aunt had…read morethese people for a week and all her heirlooms are gone. We called the office but they were no help and showed no compassion at all. They are the worst!! No star.

Our family had the opportunity to utilize the services provided by La Verne Manor on three separate…read moreoccasions and times. Two of the cases required Hospice Care. We are repeat customers and would highly recommend this facility. The facility is clean, safe, and the staff is very professional. Mike Tanada, Director, is very knowledgeable, experienced and goes the extra mile for the patients and the family. He was in constant communication regarding the patient care, needs , and concerns. I transferred my Dad from a facility in Bellflower that was in no way comparable to the quality of service received and provided by La Verne Manor. It was a huge relief for our family. I would highly recommend La Verne Manor. Our family is grateful and blessed to have met Mike and La Verne Manor.

As the Director of Business Development for nearby skilled nursing facilities, we look for quality…read moreAssisted Living Facilities in the area that are compassionate and well equipped to handle different levels of care. We continuously send patients to La Verne Manor for this reason. Mike at La Verne Manor is great to work with. He really cares for his residents and ensures to provide a facility where residents can thrive in.

My son is a regional center client, we are currently going through California respite care for my…read moresons day care and respite hours. Years ago I worked for them and they were terrible as the years went on and I'm back as a client they are worse. All these people care about is money. They don't care about your kid they just want the money coming in. My next step is reporting them to the department of labor for unpaid and not paying my caregivers on time. Furthermore Jane Oshay NEVER answers her phone, nor does she return emails or voicemails. Suzy Choi in HR NEVER picks up her phone either nor does she return calls. This entire system here isn't working for families. They are very disrespectful and try to talk down to you. Families of regional center clients please stay away from this company, this isn't your only respite company ask your service coordinator to give you the list they have and please stay away from California respite care, when confronted they'll try to hide behind the words of we're a Christian family oriented company guys it's all a tactic to wheel you in, Christian's are the worse people to deal with nothing but money hungry owners and California respite care. They close at 4pm but they stop answering your phone calls at 3:30pm. What a dump this is. I am currently in the works of of going to another company.

First of all I would give you a zero. But, it starts now. Horrible communication. Never pays on…read moretime. I was not getting anymore clients because I guess I wasn't up to par. Never called me again or wrote that I was no longer with the company. Does not have an ounce of professionalism whatsoever ever.

visiting angels is a wonderful group of caretakers that truly care for your loved ones…read more Teresa Herndon is very caring and patient. Always had a smile on her face

We have been incredibly blessed to have Shelly as my husband's caretaker through Visiting Angels…read morefor over a year now, and I truly cannot say enough wonderful things about her. She is genuinely our heaven-sent angel. From day one, Shelly has been consistently reliable, compassionate, and professional. She took the time to truly understand the type of care my husband needs and thoughtfully used her knowledge and experience to provide him with the best possible care. She takes great pride in the care she provides, and it shows in everything she does. In the beginning, we were understandably hesitant about having someone new in our home, but Shelly took the time to get to know us, earn our trust, and make us feel completely comfortable. Her kindness, patience, and dedication go far beyond what is expected. Visiting Angels should be honored to have such an outstanding employee representing their company. Thank you, Shelly, for all that you do. We appreciate you more than words can express.

Great team! Marisol thank you for making things happen. Nurse Roy and Greg are great! Physical…read moretherapy team is great. Especially thank you for caring about and for my dad!

Bright lane has been a blessing for my grandma. She was discharged from the hospital. They couldn't…read morefind a home health to take her because of her insurance. Brightlane was the only company willing to see my grandma regardless of insurance. They sent out a nurse which was really helpful in explaining the process. Heidi and Nicole at the office were amazing. Their nurses, the 3 ladies were awesome. You can tell they love their job. When I tell you they went above and beyond for my grandma is an understatement. They healed out my grandmas wound. Bright lane I am forever grateful with your team. May the lord continue to bless you and companies like you. If I could give you more than 5 stars I would.