Ok, so called these guys based on a yelp review, so I figured i would add my 2 cents, had a fairly…read morenew AC unit that stopped cooling, called MKA, they sent a guy same day, Said parts were under warranty they would order and contact when they were in. They called and came few days later, put these parts on, unit works fine. Cost over $400.00 for service call and labor. They were at my house for a total of less than 1 hour. Called and asked for breakdown of the cost, they said is was a set price for the type of work they were doing. Seems a little steep for 45 min of tinkering in my opinion. Paid them and chalking it up as a lesson learned.

Keith and Geraldine Butler. We had a Trane heat pump installed last week. They did a professional…read morejob installing it. The crew was very knowledgeable and show they care about there work Mr. Peter Wade was very helping us picking out the right unit for our house. Notice a big difference with the cold weather this week with our new unit. Would recommend them highly.

My garbage disposal stopped working and after trying multiple things to fix it I looked for…read moreprofessional help. The first plumber I called made an appointment and never showed. Rick's on the other hand confirmed the appointment right away, confirmed they were coming that same morning and showed up exactly on time. The plumber was professional, quickly resolved my problem without having me purchase a new unit or pay for extra time, on top of that he gave me some great steps to follow next time I had an issue and left magnet business cards so I can have their number handy. The thing I appreciated most? They were friendly towards my animals even through they were initially under foot until I could remove them all. I will definitely call Rick's next time!

I really hate to change a review but the site wouldn't let me remove my initial review. My initial…read moreencounter was excellent however, I was told that if there was an issue with the repair I could call and let them know and it would be addressed. Unfortunately there was an issue and after numerous calls and attempts to get the issue resolved, including offering to pay for a second service, our calls were not returned and the problem was not corrected. If you are looking for a business that keeps their word, keep looking.

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

My parent's hot water went out due to a power surge. They had a hot water plan and a company was…read morecalled to come out. That company said they could come out in 4 days. We had 33 people planning to come to the house for Christmas gift exchange. The company the plan was with called Jordan and Sons. They came out the next day, ahead of schedule. Andre and Dawson were very professional and efficient. While draining the water heater, they looked at (and fixed) another issue under a sink. Needless to say we were very pleased!

You get what you pay for. I wouldn't say these guys are cheap, but they have always come the same…read moreday, and just got done whatever needed to be done, no more, no less. After many mistakes, this is what I look for in a plumber.

One quick call and the technicians were at our house an hour later. Our issue was resolved within…read more20 minutes. I could be happier. Will use them again.

Willie is extremely knowledgeable! He is the most communicative contractor I have ever used to do…read morework in my home. He showed me pictures and videos of what my unit was doing and not doing. Another company came out and told me that I needed a new unit, however he was able to get my unit up and running at a fraction of the cost. 1 year later and it is still going strong.

If you need a simple repair, then he may be fine. However, if you are installing a new unit, do…read morenot let him do it! He came to my home 6 times after installation to try to fix the failing unit, and I still had to call another repair service to fix the installation. Now in the process of filing a claim with the credit card company for fraud and misrepresentation. Not worth the headache.

There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

I was so thankful for Matthew from Jacobs plumbing who arrived less than 2 hours after I called to…read morerepair a broken pipe in my kitchen and replace my garbage disposal. Good value for great work! Thank you!

I cannot say enough good things about this company. They came in when one of my pipes under my…read morelaundry burst and they even found a leak in our wall which we knew nothing about. They didn't try to haggle or harass us about products or services. They were extremely professional. This job was so large it took them two days (even a Saturday) and didn't not over charge us. I highly recommend them!!

I used this company to put a water line in Elderly father's house, paying to make sure there was no…read moreleaks, bathroom , kitchen and utility room water was working. They took my money and the job wasn't completed, called them several times begging them to help but they ignored me. 2 weeks ago I was standing in 2 inches of water, call them they stated they were out of town and that the would get back to me, but they lied. Please be cautious with these guys, Please check behind there work and they don't do what they promised

We used Palmetto State Plumbing to fix a broken Bathtub overflow drain. They came promptly at the…read moretime scheduled and completed the repair and were reasonably priced. More recently, we had them come out to reseat a wobbly toilet, and to replace a faulty outdoor faucet. They once again did a wonderful job at a reasonable cost.