Not great. Nice woman but not a lot of skill and uncomfortable experience. Color very choppy and…read morespotty. She blamed the choppy color results on the amount of growth but I have never had a problem before. Space is cheap and junky. I'm embarrassed and hope people don't notice before I get it fixed by another salon. $85 was too much to pay for a low-end spotty partial highlight.

Would recommend this place to anyone! As a multiracial gal, I have thick, curly, textured hair that…read moreis can be challenging to cut and style, especially if you're going short, which is what I decided to do. My stylist was superb, he's been cutting hair for 30 plus years! My cut was super cute, fast (in the past I have spent 2-3 hours), and relatively inexpensive compared to past cuts ($45). With my type of hair it is very difficult to find someone who can style it correctly (I can't tell you how many bad cuts I've gotten in the past), so I feel like I really lucked out finding this place and they have earned my business for life!

Phillip is an Outstanding Hairstylist! He will make you more…read moreBeautiful! Tis the season- book now!!!!!

Here it is 2022 and I'm still a client. When I wrote my first review back in 2015, I mentioned that…read morefive years with the same stylist was a record for me. Now it's been twelve.

Mitchell's Salon & Day Spa was a great experience for me, my sister, and 5 other girls who all got…read moremassages as part of my sister's Bachelorette party weekend in May 2026. They kindly gave us a private room to hang out in and eat snacks and drink champagne and also gave us access to their fridge to store food in for the 4 hours we were there. I would recommend Mitchell's if you are looking for a great spa experience for large groups like a Bachelorette party. There are 5 locations scattered around the Cincinnati area. It is quite luxurious inside, located on the second floor, on top of The Container Store, and offers a wide array of products and services for sale. I didn't buy any products but others in my group did. I did pay for a 60 minute full body massage which cost about $90ish dollars. I haven't had a massage of any kind in about 5 years and, as a jogger, I have some pretty intense knots. My masseuse, Ryan, was kind and most importantly, had strong hands! It wasn't the best massage I have ever had but I do think it was worth the money I paid for the 60 minute session. We all had a wonderful time and felt relaxed and refreshed and ready to tackle the rest of the activities planned for the Bachelorette weekend. Side note: By no fault of Mitchell's, we chose to go to Kings Island the next day after our massages and made our backs sore again from the rough and jerky roller coasters! Whoops!

I wanted to surprise my partner with a couple's massage. I looked around Cincinnati and found that…read moremassage studios that offer massages for two are surprisingly rare, so I was fairly happy to see that Mitchell's Salon & Day Spa provided them for a reasonable price. The booking process was certainly interesting. In order to schedule a couple's massage, you have to purchase a gift card and then call to schedule. You cannot purchase a massage directly through the website- you must buy a gift card, as that is the only option Mitchell's offers to book a massage for two. This is not clearly delineated on the website, but after I managed to purchase my gift card and call in, the woman I spoke to on the phone was very polite and helpful. She took my gift card number and told me she applied it to the massage, so all I had to do was show up hand in hand with my partner. It does seem like their schedule books quickly, so I would definitely plan a little further ahead if I were to come here again- which I won't, and I'm getting ready to explain why. When my partner and I arrived to check in, front desk was not knowledgeable about what they were doing. The receptionist in training (as it said on her name tag), led me to the locker room and pointed out where I should go once I had changed, but failed to do the same for my partner, who had never been to a spa before and was unsure of the protocol. I should also note that front desk never once asked either of us for payment. The massages themselves were wonderful- Julie and Toni were our masseuses, and it was a heavenly experience. They were super polite and very talented. No complaints on that front. What I DID have an issue with was being called the morning after my massage telling me that I hadn't yet paid, despite being told upon booking that I didn't have to worry about paying and never once being asked for payment during the actual appointment. But I have a gift card, so whatever. No big deal, right? Wrong. I gave the lady who called my gift card code- only for her to tell me I owed another $13 on top of the gift card balance. $13! I've already paid $200.51 PLUS a 25% tip for each masseuse. What could I possibly owe thirteen dollars for? We didn't add any extras to our massage. The receptionist tells me that the $13 is to cover taxes. Now I'm irritated because you have called me at work and interrupted my day to try and pry another $13 out of me for taxes, when I have never ONCE in my life had to pay taxes on top of a gift card. If Mitchell's requires you to pay extra taxes, then they should INCLUDE THAT IN THE PRICE OF THE GIFT CARD. It was so unprofessional and frankly just irritating that this is an issue. Imagine if you got a massage gift card for someone and they show up thinking everything is covered, only to be extorted for more cash once the gift card has been applied. A salon of this price and size should not be nickel and diming like this. It's pathetic and embarrassing to treat your customers this way. This customer service experience has been incredibly disappointing, frustrating, and just all around awful. Needless to say I will not be returning. I simply cannot believe that after paying $200.51 plus tip, Mitchell's has the gall to come after me for taxes on top of a gift card where taxes should have been factored into the original price of the card. I mean really and truly, what the heck? Update: I spent my break looking at their website and calling. Their website states that tax is included in the price of the gift card, so I was able to get the surcharge comped after speaking to receptionist. She told me that one of the masseuses is at a "higher level" and that means that they charge more for tax? Whatever, I'm just glad that they took care of it. They asked if I wanted to tip (after I had already tipped, lol). Still won't be back but my opinion of their customer service has increased ever so slightly. Bottom line: massages here are amazing. Customer service, not so much.

Probably the best haircut especially for the value that you can get in the area. The staff at this…read morelocation have always been nothing but friendly and accommodating towards me. I've always have a nice conversation with whoever is doing my hair and I get the opportunity to just relax while I know they're going to do an excellent job. I know it's a joke at businesses to say that you're a family but the employees here really do act like they know each other like they're family. I always come in not quite knowing what I want and yet they always work with me and suggest possible haircuts that will work for me. If you know exactly what you want I'm sure it'll be in and out in no time at all. I've been coming here for a while and it is all new staff now. Anyone you get will be able to do what you ask of them and maybe even more.

I'm not one to usually post negative stuff... but this is so bad it's funny. My husband decide to…read moreget a haircut at the last minute... It looked good until he turned around. You would think they would have at least tried to fix it. Didn't even try to hide the chunk of hair they cut out.

The owner and stylists there are Awesome. Anna is really friendly. The work they do is Amazing, and…read morethe prices are great. Excellent place.

Love this place, Anna and Jen are such great people and hair stylist. Wouldn't go anywhere else!!read more

Ulta Beauty is one of my favorite spots for getting my makeup. My hubby noticed I was out of a…read morecouple colors and swung in to Ulta and said get you sum! He knows I'm a procrastinator. I normally buy a big Morphe eyeshadow palette but they didn't have their usual big palette. That was okay because I really only needed a refill of a few of the lighter shades. The customer service was so helpful assisting me, but the cashier Regan was shout out worthy. What a sweetheart, and super helpful as well as to their new trio compact I was buying. It has a beautiful chromatic copper shade and with Morphe shadows, you can intensify the color by dampening your brush. They blend well and last all day. I also love their Lifeproof setting spray. As always, there's a rewards program you can sign up for!

i love ulta but when i came here, i placed my items outside the bathroom and as i was setting them…read moredown an employee went to pick them up immediately. i said i was coming back from the bathroom to buy them and she said okay. when i came back out, they were nowhere to be found; they weren't even put back? then when i was checking out, the cashier was extremely rude and impatient with me even though i was being very kind and trying to be quick because i knew they had a long line. i unfortunately won't be returning to this ulta location due to the poor management and rude customer service. i still gave 2 stars since they had what i needed

I have been a customer to the Hairitage for many years.I first became a customer when it was owned…read moreby Sherry.It has been owned by Dottie since then.She is a great person and really cares about all of her customers.If you have never been there,please give it a try...... It is much cheaper than the larger salons....And much more personal.If you give it a try, I am sure you will never go back to the high priced salons...

Been going here almost 2 decades and always had a great cut!!! Feels like your at home. Friendly…read morestylist always greeted with a smile. Relaxed atmosphere. Treat you like family.

Carols Curls is a throwback to a good old family style way of doing business. The atmosphere is…read morewelcoming and homey. Don't be fooled by the old school ambiance because the quality of services is top notch!!!

Erin is an amazing colorist. I have been going to her for years and done multiple colors and…read morehighlights (red, blonde, blue, teal, and purple). She is always honest in her recommendations and works with me to achieve the color and style I want. She's also very kind and professional.

Erin has doing my hair for over 5 years. She is a highly skilled colorist and artist. She is always…read morehonest and provides great education on how to keep my hair healthy. Erin is creative at giving my thin hair the illusion of looking thicker and fuller. She is a great listener and I always leave with gorgeous looking hair. I would highly recommend Erin to anyone.