We have been going to see Shawn for a few years. Friendly and very through service every time. His…read moreprices are less than others and he always gets the job done. I can wait for oil changes while walking to town to grab a bite. We trust him with our two jeeps and have recommended him many times to others.

Shawn responded to detailed problem when others simply ignored me. Very helpful & ready to hire…read morewhen one last Hail Mary hack solved the problem, Will definitely call Granite Alley for my next repair.

Jim's Auto Clinic is the best!!! I trust this company more than any other Auto repair in the United…read moreStates!!!

Don't use Jim's if you need your vehicle back quickly, or if you have multiple things you need…read moredone. Turn times are long and subject to extension without notice. Things get missed and/or botched due to taking in more cars at a time than they can actually handle. Jim's overbooks themselves to the point that they can't even fit all the vehicles in their lot, which leaves the unlucky ones parked on the surrounding street. Requests get forgotten and left undone. Communication is sparse and inconsistent. Pricing is high. There were 2 final straws here in September 2026 which prompted me to write this review. First, Jim's drained the battery on our SUV during a job, called us to come pick the vehicle up, and discovered that it wouldn't start after we arrived. Second, Jim's caused some pretty severe problems with our sedan concerning the tie rods, control arms, and power steering rack by working on those things in the wrong order. Very confused as to how any 5 star reviews exist for this place....other customers must be getting a higher level of competence than I ever did in almost a decade of giving them our business. The fact that they are polite while they screw up your vehicle does not impress me. Never again!

It's a sweet deal when you find a mechanic that's honest, friendly and fair priced. Kevin has done…read moreseveral jobs for me and I'm so happy with his service. He communicates well and provides photos of work in progress- full transparency! He goes above and beyond, and I really love supporting a family owned business. I highly recommend!

I first went to KB's Automotive because the mechanic I was going to was scheduled out for over a…read moreweek. Being a retired widow, with one car, that was impossible for me. I found KB's and they scheduled me for the next day. They are, very knowledgeable and fair priced. My last experience: My car died at Sunset Point Rest Stop on I-17, after a few days in Scottsdale. I called AAA and got a tow to KB's. On arrival and after the unloading of my car from the tow truck, Mrs. KB offered to unload my packed vehicle and took me, my luggage and my dog right to my door, and proceeded to help me unload my belongings. My car was ready the NEXT DAY! The issue, rodents chewing on wiring while parked in Scottsdale. Kevin will do all possible to accommodate you with knowledge, fair prices and going "the extra mile." Lynda B - Prescott, AZ

Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

I made an appointment for 8:00 a.m. 4 days ago I left my car there for 4 hours they didn't get…read moreanything done then they made excuses about why they didn't get anything done when I posted a review the owner Anthony lefta message on my machine that told me never to come back he would never take me again who would even think of going to a place that made you walk around town for 4 hours, when the man said it was going to take 2 hours.

I highly recommend Casey's Auto Repair. I was having mechanical issues with my 1946 CJ2A Jeep. I…read moreinitially took it to Summit 4x4. After waiting several days and paying over $800, I was told it was fixed. I wasn't. I called and left a message but never heard back from them. Needless to say, I will not be using them again. I then took it in to Casey's and he promised to look at it that day. The next morning, Casey called and said it was ready to be picked up. His pricing was very reasonable. I've been driving around town ever since. Thanks Casey! my new go to auto mechanic.

I have a 1954 Chevy truck that i brought now twice to Casey for repairs. Both times the repairs…read morewhere executed in a professional way exactly the way i wanted it. I love Auto repair shops who fix problems the first time where you do not have to go back again and again for the same problem. I have been to other places and all i got was a big bill and the problems where not solved. Casey is one of the few who still knows how to fix older cars even if they do not have a computer on board. Having twice a positive experience i highly recommend Casey's place for any repairs.

Prescott Valley automotive Repair - #1 - accurate capable reliable, fair price. It was a good day…read morewhen I found Prescott Valley automotive repair.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).