It all began with a simple online contact form on their website where I requested a free quote for a 4 foot black aluminum fence that we were considering having installed. The form was easy and quick, I heard back from Charlie the very same day. He asked a few questions regarding the fence options, which he sent me the link to, that we were looking for as well as to set up a free at home estimate. They were able to get us in for an estimate the very next week while many other companies were two weeks out.
When Charlie got there, he took the time to walk the property with us for measurements as well as help with fence placement, since we asked for his thoughts. He then talked us through our many options; we narrowed it down to the Granite style aluminum fence. We then needed to decide which series we wanted (which offer different levels of quality as well as a slightly different construction). He then priced out a couple of fences that we were interested in and gave us a formal quote for each. He was very helpful in answering our questions and was courteous. Within a week, we decided to move forward with Affordable Fence Builders and I signed their e-contract which was also very easy and quick.
Then four weeks later, we received a call from Brandon informing us that we were to be scheduled the following week. During the summer, only waiting four weeks for install is a great time frame. The three man crew arrived on a Thursday to begin the install. They arrived on time and promptly measured out the previously decided dimensions for the fence and marked them with spray paint. They then asked us to walk the fence dimensions with us to make sure that they are where we wanted them. If we wanted any changes to the dimensions or shape, this was the time to make them but everything was perfect. They also took the time to show us where the gates would be and how they would sit with our ground being much angled on one side. They were polite and courteous about our property and left very little mess. Our yard is mainly dirt as we are trying to grow grass so they just simply used the dirt from the holes to spread around in various areas of the ground that were missing some. Since our yard is dirt, we had them keep the fence raised 1.5 inches off the ground (their suggestion) so that when the grass grows in it will look just right. The crew was respectful the entire time, asking us throughout the process if certain things were ok with us. It did end up taking two days to complete due to the weather and the size of our yard but that was no issue at all.
Overall, we had a very positive experience with Affordable Fence Builders and I would recommend them to my friends and family in a heartbeat. The fence looks amazing and the craftsmanship of the fence is very nice. We are very happy with our purchase and pleased with the company we chose! read more