Staff and dental assistants are extremely rude especially the one girl who looks like she's only…read morethere to pay for her butt lifts.. The oral surgeon speaks to you like you're beneath them and as if you don't know a damn thing about your own body Blew two of my veins trying to insert an IV even though I directly told them twice where to put it. Once they perform work for you, they aren't willing to adequately repair or fix what they mess up in a timely manner. The quality of care is extremely poor. They will not make sure you are fully numb or medicated while doing work, when you tell them you can feel it. They tell you to suck it up and deal with it. Due to their mess ups, it gave me a massive infection in my mouth. They also, do not inform you if they screw something up, or have to add additional treatments to your dental bill for the extra work they had to do due to them not being careful. Would NEVER recommend this business to anyone. Bunch of crooks and snooty ass, petty people.

I recently had a procedure done there. Prior to this I called for a price for my wisdom teeth and…read moreit was a little pricey so I tried seeing about payment plans for different discounts. I found a discount called them twice to see if they accepted it got told yes both times. Go to my appointment and get told they don't ale that so I asked the lady who said they did and she said she never said that. So make aure to watch they don't stick to there word here

I have lots of anxiety around the dentist and Colleen and Dr Gray and the entire staff at Cityview…read moreDental made me feel comfortable and at ease from the moment I stepped through the door. in fact, after my initial appointment I found myself feeling excited for my next visit. I'm so grateful to have found a team that is caring, patient, and work with integrity. I love it here!

i highly recommended this dental office! Their front desk staff are very kind. My hygienist was…read morevery thorough and did a great cleaning. Dr. Grey is comforting and has a great personality. I have referred friends and family to their office.

Fuck summit this is a a scam I took 3 c ray then k one final time today came because I'm in so much…read morepain to get my teeth pulled just to be told they need tk take another x ray and they can't do the surgery and charged for the x ray sent me home wtf is a scam they will not do shi for u every time h come in they mysteriously always have something to do give you a bill and send you home what happened to patient care they just want money I'm in a crucial pain I would never ever go here ever in my life again.

My wife had work done that force us to come back four times to get it fix. The last time we were…read moretold to she need to see someone for a root canal. My wife not wanting to have a root canal done asked me to take her to another dentist. Two blocks away we found another dentist: he removed the bad work and fixed the problem by doing a proper job.

I have so much respect for these people. I have been sent away on multiple occasions as I am too…read morehigh risk normally for anything other than being seen by someone in a hospital setting. I had gone in for a procedure that probably would be easy for most people. Unfortunately with heart problems, they will not allow me anything with epinephrine in it. Any dentist that I have ever been seen by never has had anything else other than meds I cannot have. The dentist eased all my anxiety, carefully listening to my history and letting me know, she knew what I needed and how to do it safely. OMG what a relief, I have gone 10 years always being told you need to be in a hospital setting. Its too risky for me to see you as a patient. I burst into tears honestly. I thought that would be my "forever situation." Fortunately, they helped me through the proceedure. Offering me something I could take pre-procedure to numb the area without inhibiting my breathing or raising my heart rate. I soooo very much appreciate them. Words cannot even express my gratitude for the dentist. They truly care about helping their patients.

My husband retired from the military after 30 years of service and we moved back to Omaha to be…read morecloser to our family. We chose Total Dental because our insurance took it and it was close to our house without looking at the reviews. I went there for my first 2 regular cleanings. I go regularly every 6 months. They told my husband he should go every 3 months (he went even though he had to pay out of pocket for one of the cleanings every year). I had extreme pain in my front tooth because of a possible injury when I was younger. I saw Dr. Thorson, who is absolutely wonderful!! She saw me right away and referred me to an Endodontics practice. The practice that accepted my insurance couldn't get me in for over a month. Dr. Thorson stated to me in front of the dental hygienist that "if I ran out of antibiotics before I got into to see the Midwest Endodontics that all I needed to do is call her up and she would prescribe some more to get me through until I could see them for the root canal." Unfortunately, she went on maternity leave (which I totally understand) BUT the office manager (Danica Wicht) had no back up plan for her. When, I called some dental hygienist that I had absolutely no prior dental relationship with called me and stated to me "that they don't do that". She also kept saying "she wasn't in the room with me" I told her I knew that she wasn't in the room with me. I kindly asked her if she had my chart to look at and she said no. I was very shocked that a medical professional that hadn't been in the room with me (her own words) wouldn't have the chart to rely on. She never asked me my pain level either. Not one time during our phone conversation. Very disturbing as when you look at Total Dental's website they describe themselves as dental anxiety experts with over 40 years of experience. I asked to speak to an office manager and Dr. Courtney Molettiere got on. This woman needs to never me in medicine or dental care. Her bio reads "One of my favorite things about my profession is the chance to build relationships with patients" She is not an experienced Dentists. Read her bio and prior reviews about her. Highly do NOT recommend her. Very immature and never even read my chart before talking to me. You can see from other reviews, that other patients have said that EXACT same thing that I'm saying about Dr. Molettietiere. She was rude, unprofessional, never looked at my chart. Also found out later from the Practice Manager, that she shared information with 3 other people in her office (that was not necessary) and a complete violation of HIPPA. My medical information should only be shared on a need-to-know basis. They should realize that. In addition, I paid out of pocket for X-rays and was not even notified of the costs upfront. This practice has very inexperienced Dentists. I've gone to Dentists across the country my entire life AND never experienced the unprofessionalism of this office including the practice manager who called me from her cell phone in car and didn't even have my chart or information to know what she was referring to. The only thing she could say is she knew everyone in the "Office for 10 years" This should be handled using actual facts like a business NOT a like a friendship. In short, you have TONS of options in Elkhorn. I found another Dental practice within a few hours for my husband and me that honored both our military service and was kind and friendly, verified my insured, gave me upfront costs. Read their website of what they promise and then read the many reviews of patients that have actually visited this horrible dental clinic specifically the Elkhorn, Nebraska clinic. Highly DO NOT recommend this horrible practice!

I just want to start off by saying thank you to the hygienist Gretchen. I've always been so scared…read morefor getting a Cleaning, she made the whole process so smooth and easy. Always checking on me and asking if I was doing okay at all times. She made sure I was well taking care of. I really appreciate overall the whole staff with there professionalism

Staff are unprofessional. Staff lie about total cost and then a large bill will come in a few…read moremonths. Untrustworthy. Dental hygienist damaged my tooth. Bad quality of care. If I could pick zero stars I would. Don't go here.

Today, after 4 months of my last visit, I was informed through an email that I have an outstanding…read morebalance of 158 dollars from Legacy Dental. I checked the billing and noticed a dental scan was not being covered by Blue Cross Blue Shield. At the time, the hygienist assured me all procedures would be covered my insurance. I called the billing department and was told my insurance rejected the panel scan as being unnecessary. They, of course would not waive the charge. I told them this business practice was unbecoming, unethical, and very misleading. I should have paid attention to the earlier Yelp review of a similar incident over a billing incident at this practice. I will NOT be returning back to this practice.

The care quality was good. The dentist and her assistant, Erin, were very professional and…read moreaccommodating. The office experience was horrible! I went in for a dental emergency. When I checked out I was told that my insurance would not cover any of the services I received or a new partial plate that had to be made and I had to pay $4000 up front!! The financial representative was quite rude and pushy. I told her that I would pay for services received that day and the rest when I received them but she said they needed the $ up front to pay the lab. I find it hard to believe that the practice had no operating expenses! I paid the $4000. Two months later, after contacting my insurance carrier, I found that the claim was filed incorrectly and some of the services I received were covered and I had been overcharged. I made several attempts to contact the financial representative at the office and she would not return my calls. When I finally reached her she told me that refund was being held for some insurance policy that I signed for on the new partial. That was the first time I was told that such agreement existed! After three months and my insurance payment made to the practice, I finally got the refund. When I picked up the check I requested paperwork on the work completed as well as my treatment plan. Needless to say, I will not be going back to this dental office due to the rudeness and inefficiency of this person on their their staff!

This is my 4th dental practice I have chosen over the past several years due to problematic issues…read morewith the staff. This practice did receive my paperwork online, while others still forced me to fill out unnecessary paperwork. I arrived 25 minutes early and didn't have to wait until my appointment time, which was another first. From the x-rays to the consultation, cleaning, and polishing, I was treated respectfully and professionally. I was really impressed with the treatment and information given by this dentist. I believe I found my dental facility and recommemd others who weren't happy to give this place an opportunity to earn your trust.

The new girl who's probably on maternity leave now, gave me a new filling. I immediately asked why…read moreI had pain. Now living it with for 2 months, they suggest a root canal. So I get to go pay a $1000 for what excuse people did.

This place is a God-Send!! I recently moved to Omaha and I've been searching for a Dentist since my…read morearrival. Every day I call 3-5 dental offices to see If I could get an appointment. Many offices were excepting new patients but couldn't give me an appointment any sooner than a month or two away. Fast forward to Today's Dental, I walked into their office to see if I could get an appointment for a cleaning. To my surprise they gave me an appointment for 2 days away. On my appointment day I arrived and was called back almost immediately. Had the pleasure of being seen by Doctor Snyder and he was amazing. Great conversation, steady hand, very conscious of my comfort and he did an amazing job. He showed me before & after photos and I thought that was a great use of technology so the patient can see what was accomplished. The facility was new, clean, modern and very impressive (They even had TV's mounted on the ceiling) (lol). The staff was friendly, welcoming and very professional. I had an exceptionally amazing experience and I look forward to going to my next appointment with them. I would recommend this location to anyone I know in need of a good Dentist. To Today's Dental - I don't know how many people send thank you cards to their Dentist, but I know that if any Dentist deserves it, you do. Thank you for welcoming me in, providing fast, professional quality service. NOTE: Upon my exit, they gave me the best goodie bag with a great toothbrush, toothpaste and mouth wash.

I will not be returning or recommend this place. I went the first time everything was great. Went…read moreback for a second cleaning they canceled on me I had to wait a while month just to get in again. I needed retainers I was told my insurance covered them so i agreed to have them ordered. They charged me $80 dollars just for a cleaning then try to explain to me why I was charged that. Why my insurance didn't cover it. Some how I had a $ 80 credit on my next visit. They waited until pick up to tell me I owe $480 bucks because insurance didn't cover them. Wtf why couldn't someone call me tell me this at first. Now I'm stuck with retainers and trying to figure out how to pay for them. Thanks today dental you guys really need to learn better customer service