Dr Kelly James is a very capable, trustworthy and compassionate professional. She took over dental…read morecare for my disabled stepmother and my brother (who is also disabled). Both of these loving and easy going family members were badly exploited by their prior dentist. Kelly has been such a blessing. She is exceptionally gifted as a dentist and is more advanced in her knowledge than most. Kevin and the rest of the staff and admin are excellent. The facility is small but well equipped. Though I haven't met Kelly's associate and founder Dr Ferguson, I have no doubt that his philosophy and dedication is an important reason why this organization has remained so effective and patient oriented. If I could give them more than 5 stars I most definitely would.

I thought I had a dental family. But ended up just being a person with insurance and money to pay…read morethem with. Explanation. After all the 10+ years of being with them and with the same federal insurance. They decided last year in the MIDDLE OF THE YEAR before I could change in open enrollment!! To drop my insurance. Not only was I then out of network and having to pay the full amount. But had an accessed tooth at the beginning of December I had to be seen for and needed more antibiotics to get me thru the rest of December till my new insurance that I changed to just FOR THEM and i was told they wouldn't do it. I realized then I was always about the insurance and money. Never a patient that was part of this dental so called family. So I paid my not covered by insurance of no fault of my own bill and will never be back or recommend them ever again!!!!

They verified my insurance has 100% Coverage but then never actually billed my insurance. Instead…read morethey just sent me a bill directly. Nearly $500 for a cleaning on a teenager. Called the office a dozen times - never got an answer.

Everyone dreads going to the dentist! But my experience and receiving proper dental care was taken…read moreseriously.. Airline Road Dental Care is one of the greatest. The staff is amazing the office is unique. My consultation was great with Dr. Washington. My cleaning was done by gentle hands Taniya. Your smile everything!

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

Everyone is pleasant and Alli did a great job cleaning my teeth. Both she, and the dentist were…read moreupbeat, professional and did a great job.

The doctor and the front office staff are amazing but.... The two ladies when you check out (mainly…read morethe red headed lady) suck! She doesn't answer any questions and has the personality of an angry teenager. These are the last two people we see and you walk out thinking WTF?!? What a great place ruined by two people who couldn't care less about doing their job. Oh and don't approach them before they call you up, she will be angry! Visibly angry! (Yes, the red head).

When the Dentist has to call and apologize to you for the behavior of the front staff. You should…read morereally consider taking your kids to a different dental clinic. Dillion the girl training to be the manager was frustrated that the schedule had changed since she last saw it two days ago. Or at least that's what her manager said. Dillion was super annoyed with me coming into the clinic for our appointment and seemed very bothered when asked I tried to communicate with her. She actually said "I do not appreciate you talking to me..." Her attitude was that of a whiny tired toddler. It was at i point I asked to speak with someone else. The belittling tantrum Dillion had thrown in front of my kids and other patients was enough. I then told Dillion's Manager we needed to leave and would not be getting any cleanings today. Her manager apologized. The dentist apologized. Dillion-nope!!!

Very good facilities and location as well as a professional and friendly staff. Dr J Baldridge has…read morea very good bedside manner and able to explain any issues and answer all i my questions. Thanks for being a very professional and helpful team here in Bartlett.

I highly recommend this dental office! I drive from Nashville because I only trust them to work on…read moremy teeth. I've been going here for 28 years. Most of my family go here as well. The professionalism and friendliness of the whole team is outstanding.

I was welcomed with smiles, and warm greetings every time I walked through the doors at Dr…read more Cooley's office. I miss him, my hygienist Becky, Gayla and Bonnie. Everyone. He retired about a year or two ago. Becky is gone too. They've changed names and some hygienists. Never the same. So I'm looking for the same at a new dentists office closer to home. The parkway is so crowded.

Just to clarify, I have yet to be a patient, but I did ask for a virtual consultation via…read moreSmileDirect. I thought it was a very simple and detailed virtual consultation with Mr. Cooley. One day, when I can afford to have my teeth cosmetically fixed, I will be coming here!

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

I came here from my previous dentist when my previous dentist was closed and I had an emergency…read more Dr. Iams and Dr. Turner and the staff highly impressed me. After our first meeting where they professionally treated my emergency and with immediate painless results, I have become a regular. The place is always exceptionally clean and when I first moved here I reviewed some dental offices that were scarily not hygienic. They have state of the art equipment when it comes to specialty treatment that my previous dentist didn't have or even discuss with me as an option. My previous dentist kept wanting to send me to a periodontist but Dr. Iams was able to keep me away from surgical procedures. I never have a problem getting an appointment. They will send you emails to put your appointment on your calendar, give you a text reminder on the day of and of course, only if you want them. Called late Friday with a dental problem and I was in on Monday. Great service can't be beat.

The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

I wouldn't trust another person with my teeth. He's the best of the best. I've been going to him…read moresince 2010.

From the owner: Specializing in: - Dentistsread more

Wonderful dentist, amazing staff, top notch dental treatment! I would highly recommend this…read morepractice !!

Dr. Priester is definitely the Dentist for me. I recently scheduled an appointment as a new patient…read moredue to the fact I needed LOT of dental work. He and his staff were very kind and informative about the procedures that I needed to have done. They made me feel at home at their office and that is saying a lot!