Chimney Cricket came out on time and was very honest. Unfortunately we have to have some repairs…read moredone on the outside before they could do the inside. They didn't charge us, which we thought was so kind.

We've had our fireplace(s) serviced by Chimney Cricket for years. They do a nice thorough job…read morecleaning and are very respectful of our indoor space. The service people are polite and friendly. Pricing is fair. I highly recommend

He was prompt to reply to my request even over memorial day weekend. Got me on the schedule within…read moredays. Was professional and courteous. Repaired our issue for a reasonable cost. Thank you!!

From the owner: Years of experience and training at a larger chimney company. CSIA certified professional. I handle…read moreany jo that's fireplace or chimney related. I also perform other home services like roofs and siding. Licensed and insured. Please call me at 724-219-7819. Thank you.

I wouldn't use any other company for my chimney needs. The tech did an excellent job even cleaning…read moreup after the job. Will defiantly use them for the next project.

DO NOT HIRE! The damages they caused to our roof and property are extensive and they refused to…read moretake responsibility. They would not give their insurance information to cover their liability. What's worse is they were rude and disrespectful multiple times throughout our efforts to resolve the mess they made of our property. They let concrete splatter all over our new roof, the sidewalks, and the entryway. When they had an opportunity to clean it up they tried to blame us, the owners, because we needed to withhold payment to resolve their issue. Horrible experience with no accountability whatsoever. The fireplace insert was installed crooked and isn't secure. They didn't even wire the blower fan to work properly. In addition there were 3 boxes that came with the fireplace that were necessary for the installation we set up for them right at the opening and they didn't even open the boxes! Absolutely horrendous experience! Do not hire.

These guys are the real deal - if you are in doubt, doubt no more and read…read more We reached out to 3 different companies to perform cleaning and level 2 chimney inspection and cleaning for a home we recently bought. 5 fireplaces, 4 gas inserts, one log burning, all in a historic 1870s home. Being out of state, we used Yelp and read good things. Pricing wise, they were not the cheapest, but there is a reason. FireTec was super communicative on what we are to expect, and super responsive to questions. They called to confirm the day of appointment, and showed up on time, masks on, shoe covers, and armful of floor pads and coverings (more on this later. The tech came and was friendly, respectful of the COVID situation, and careful with our home. Every fireplace they worked on was meticulously prepared and protected to ensure no damage or dirt would get on our floor. During the visit, they even updated me on findings as they went along and also how they were going to charge me less than estimated as certain chimneys did not require the level of inspection requested or originally thought to be needed. At the end, 3 of our gas inserts needed new control modules as the batteries leaked and damaged the units. They showed me the issue and again were transparent on what was needed. Now, I could leave the review as is, but this is what going above call of service means. The tech, bothered with a small finding in the video inspection, called me back after he left asking if he could come back and recheck one of our chimney. I am glad he did, as he discovered that one of our fireplaces was blocked off by previous owner, and it was not safe to be used. Being a father with 2 kids in the house, this is the kind of service expected. FireTec ordered the new gas inserts control modules and called me much earlier than the scheduled appointment asking if I was available to get the gas inserts fixed with the new control modules. Apparently their tech was freed up and available. Fast forward, our fireplaces are clean, inspected for safety, and gas inserts working as expected. And as if that wasn't enough, they send a thank you card. This is how you are customer centric. It's hard, but not impossible!

The guys were on time and quickly diagnosed my issue. They fixed It in no time. Very professional…read moreand fast with a high quality resolution.

Excellent work at a reasonable rate, and was able to start work within 2 weeks of outreach! Charles…read moredid brick pointing service for us, mostly redoing a past shotty job. Came first for a free quote, pointing out what was mishandled and how he would amend. Fully recommend. Thank you!

Called a few masons for a job repointing our pillars. Charlie came out promptly and gave us a fair…read morequote for the pillars and pointed out other spots on our house that needed attention including being able to see through the mortar on the chimney. His team showed up when they said they would, worked professionally, and walked me through everything at least 3 times during the project. I got three quotes for the job. Total Care Restoration was inline with another company. A third company quoted thousands more.

My chimney needed some extensive work. I was very happy with the work that Daniel and his helper…read moredid on my chimney. Quick to respond, excellent communication, friendly, very clean, and hard working!

Daniel and Mid-Town Chimney Sweeps are outstanding. Service was very well done. Pricing was better…read morethan other quotes. Very friendly people! I highly recommend them.

We have a small, high-efficiency gas fireplace. You have to have it cleaned from time to time, but…read moreat the former service place, we had such terrible experiences to the point we didn't want to go back and so stopped using the fireplace. Finally this fall, I re-checked regional listings for a Buck Stove service provider and found Hall's Pools Spas & Fireplaces. They've been in business almost 30 years; not sure whey they weren't listed before. They are an official Buck Stove dealer as well as for several other brands. What a refreshing experience! The initial phone call, I had a friendly staff member who provided several options about scheduling and whether to bring the unit in or have their staff come to the house. We brought it in (its very small and semi-portable). The in-store experience was great--the staff quickly examined the unit, patiently asked questions to understand exactly what the problem was that we were experiencing, and gave me an estimate for time and cost, and waited for me to confirm yes, that was fine. I already felt good, but then whoosh, they called the *next day* to say the work was completed, the fireplace was good as new! Different people on the return visit but the same level of knowledgeable, polite friendliness. They reminded me we live in their service area and the charge for them to come out (vs me dragging the unit to them) is nominal. Now the unit is working great and we are so happy to have a working fireplace again!

I had a great overall experience with halls pools spas and fireplaces. They're a family owned and…read morerun business. I had them come out to look at a gas bucks fireplace that might not have been working correctly. Super nice people, showed up right on time, friendly, efficient, knowledgeable. Got everything working great. Will definitely be calling them the next time I need my fireplace survived or if I'm in the market for a pool or spa!

From day one when they gave me an estimate, Advance Chimney has been perfect. Their estimate has…read morehonest and realistic. No pressure at all. The day of the job they were on time and got right to work. Very professional and friendly. If I had a question they answered it right away. Their work was great. My new chimney looks great. They did a professional job. I will call them if I ever need anymore work. Call them, you will be glad you did.

I had a technician come out to inspect my fireplace and provide an estimate to replace a closed in…read morefireplace. I was quoted $25,000 for things that I did not need. The technician used scare tactics on me to make me try to upgrade. I was only quoted for a top of the line fireplace and to vent into my chimney. I was told to "use my tax refund to help pay for the repairs."

Very professional, thorough, and affordable service for my chimney. In addition to cleaning, they…read moreinspected every aspect of your chimney - and in my case, wood burning furnace and metal pipe too. The quote I was given was the amount I paid. No tricks or misgivings. Totally honest. I highly recommend these guys.

Was timely in setting appointments, worked hard and cleaned up afterwards. Great work on my…read morechimney and damper