Total Wood Floor Replacement: We were very apprehensive on…read morehow this would turn out being that the entire floor needed to be removed while preserving the sub-floor, cabinets, plumbing connections, wood trim throughout, and the need to pull out all appliances. "Western Floors" surpassed all our expectations! We would like to commend the hard work and enthusiasm shown by their entire crew. Florin Condorachi, the hands on owner, kept us updated daily, sometimes multiple times, regarding the time frame of each aspect of the job, and what would be achieved on each work day. Florin also facilitated getting wood molding made to color-match the original cabinets. The crew arrived on time daily even when it snowed! They were cordial, receptive to questions and worked as a team. Each day they cleaned up after themselves and always let us know what was performed that day and what they would be doing the next work day. We have the highest regard for "Western Floors and Florin Condorachi". Truly a professional company that respects its clients. They receive my highest endorsement.

My old shower tile was being held up by the grout only. Western Floors came in and tore all the old…read morestuff out. They replaced any rotten wood and underlayment. Then they installed new plumbing for the shower. Finally, the shower stall went in. Everything looks great and works even better. Florin and his crew did an excellent job. I will hire them again for the next big project. I was a bit nervous at the onset but quickly felt assured as the project moved forward

Richard is an absolute master craftsman, a true artist in his craft. I was i delighted by his…read moreattention to detail and the fabulous results of his efforts. I can't recommend him highly enough. RICHARD IS THE BEST IN THE VALLEY!

Excellent service. Answered the phone and all my questions. Did the floors on time as promised and…read morethey look great. I also asked them to come for a touch up in one spot about a week after the job and they came out the next day. Would definitely recommend!

As someone who has never purchased flooring and carpet for a home before Wagner made the process…read morevery simple and were flexible with my indecisiveness. not knowing if I wanted to do hardwood or carpet they wrote a quote for both and let me choose with no pressure. They walked me through afford options that were both easy to maintain and durable for kids and pets. The install guys were so nice and fast!

I do a lot of research before I have worked done at my house. I found that Wagner looked like the…read morebest. I used them and am extremely happy with my results. I would highly recommend using them in the future.

I was looking for options on rugs and flooring for my basement. Justin listened, looked at the…read morephotos of the room I brought, and gave a few recommendations for my needs. We scheduled a visit to measure and quote the room. It was an odd shape, so he gave some different options that would cover 90% vs the whole room. In the end it was only like $250 more to go with total coverage of the area. No pressure on the sale, either, more giving pros and cons for each option. Installation day the crew called to inform they were on the way. From start to end it was done in about 4 hours. Everything looked really sharp which is impressive given all the weird corners a New England concrete basement can have.

Great store and amazing customer service had my mother's house kitchen floor redone from the first…read morecontact with Don to the great installation done by chris and jeremy. second to now they even leveled my mothers fridge when done and made sure everything was in place after hey finished. they were clean professional and accommodating throughout the project. highly recommend this company.

Garbage products installed by unskilled people who really don't care about the outcome of the jobread more

I never received a response from the company when I requested a quote/consultation. They might be…read moreoff work, out of business or too busy to reply.

From the owner: Refinishing Wood Flooring Install Wood Flooring…read moreSanding Wood Flooring Wood floor refinishing service in West Springfield, Massachusetts

I loved my experience with JT's floor refinishing. Jessica went out of her way to communicate with…read moremy at specific times and via email due to my work schedule and made sure to keep me updated throughout the process. They worked hard with a very messy carpet glue situation that I had and did an amazing job. Their prices are excellent and they are honest and accommodating. The floor came out wonderful and I would recommend them to anyone who needs their wood floors to look fresh and beautiful again!

Jim and his crew were fabulous from the jump. Jim is communicative, helpful, and kind. Our hardwood…read morefloors that had been hiding under carpet for 60 years look BEAUTIFUL. Not to mention his prices are affordable. HIGHLY recommend JT's floor refinishing!!

This was our first project with Blackwater HR, and it was kind of tricky. We needed roofing repair,…read morein part to falling shingles by a prior installer, and to help with squirrel damage. Austin came over soon after we made our request, gave us a fair quote, and began the first part of the repair soon after. The project was in two parts because part of the damage was under solar panels. So we paid for what he did, and stayed in touch as the installers weren't able to get to us for weeks. Final roofing work happened yesterday, and he also replaced two shingles that had fallen since he'd left (not his fault). Easy to communicate with, generally responded same day or next day. Would use again.

blackwater turned my old yucky bathroom into a brand new bathroom. We are so in love with our new…read morebathroom and the detail that was put into it!

I love supporting a local business and this place far exceeded my expectations, from sales, to…read moreinstallation. The staff is friendly, knowledgeable and helped us stay in our budget while getting an awesome product with expert installation. They were also very accommodating to our project timeline. This is a business with exceptionally high customer service standards. Thank you!

Over the years, we have used National Floors many times, both in our previous house and now this…read moreone. After a broken dishwasher flooded our downstairs, ruining the carpet, National replaced it quickly. We recently replaced our old, stained, stairway carpet with carpeting purchased through them, and it is beautiful. We are going to call on them again to install a floating floor over the ugly tile in our entryway and powder bath. Nyomi is helpful, knowledgeable, and fun to work with. I joked with her that I am sorry, but after this job, we'll have run out of flooring to change. Maybe the next house

Heard about this place from a coworker who is a regular here. I love a bargain--and interesting…read morestuff--so couldn't wait to go. My husband and I went on a Saturday afternoon and had a blast wandering around, looking at all the "stuff" : shutters, doors, mantels, lighting fixtures, cabinets, moulding, tiles, and things like a church pew, stadium seating, gym lockers. I have mobility issues, so cannot stand/walk around for too long, but this is a place you could spend some significant time in (note to self: bring wheelchair next time). It's also a Pinterest-lover's dream. Ecobuilding Bargains has a fun Pinterest page, a great newsletter that highlights "hot items," and a website you can peruse. There are even featured videos of customers and what they've done with the things they've bought here. Very cool, interesting, and informative stuff. We've been back, of course. Each and every time, the employees are genuinely friendly, happy, and helpful. We love it here.

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.