I had schedule an appointment with Joe the owner after receiving a recommendation. The appointment…read morewas scheduled for today; however, after not showing up on time, I gave him a call. Unfortunately, he mixed up the day. I certainly understand mistakes happen. In trying to reschedule he kept pushing to come this week, but my schedule wouldn't accommodate and I was okay with pushing out. He did try to get a tech over here, but informed me he doesn't have the drain fitting. Instead of explaining to me, he escalates his voice and says it's not a big deal I will just come a different day to finish. Unsure if this is a necessity or because of his preference (to me taking two days off is less preferred), I simply asked if we should hold off. After asking, he starts to yell at me and screams "I don't want to do your job anyway and hangs up". A customer should be allowed to ask questions to understand, especially after not showing up. Do you feel because I am a woman you can scream at me and hang up like a child? I'm very disappointed and was inconvenienced. I hope he works better with future clients.

From the owner: Discounts for seniors and militaryread more

I love this place. There is so many pretty antique finds. The furniture is in good condition. And…read morethe owner is awesome! A really cool guy that takes the time to get to know you're taste and remember you when new stuff comes in that you may be interested in. You definitely have to come visit.

From the owner: We offer new, used Furniture of all types, no cloth besides ottomans, Refinishing services include,…read morenot limited too sanding, paint/stain, repairs,office/home cabinet painting/staining, office yearly contracts Furniture repairs & maintenance. Thrift, home items & decor,a wide variety of furniture. If we don't have it we hunt it for you! Bonus-15% of monthly income is donated to "Adaptive Sporting programs" for people w/Disabilities of all types. Owned by a paralyzed man, wanting to give back to the disabled community w/great deals & promotions. Unwated Furniture removal, donations accepted w/receipt for tax write-offs. Looking for sponsorship towards our disabled community programs. Get recognized on our website, other forms of advertising for being noticed as a provider for the disabled sporting programs available in CT help by visiting DnL Furniture Flippers & Restoration. Either buy, have items worked on by us or become a sponsor, levels of sponsorship to be contracted according to monies contributed or office contracts. Contact David for further sponsorship info. You'll also be advertised at any of our events such as the "Home Shows" we exhibit at in our brouchers w/highest level get your logos put on our business cards & brochures that are handed out at every adaptive sporting clinic, Hospital, & other events we (David) attends as an avid Mono-skier, water skier, hand cyclist & kayaker. Well worth getting YOUR business noticed supporting the disabled & Local communities

High Grade Finishing has completed two projects for us. First, Russell beautifully restored a…read morekitchen table that I inherited from my Polish grandparents. We were so pleased that we decided to do another project to restore an antique rocking chair that I inherited from my Italian grandparents. The chair was in bad shape and needed quite a bit of repair. I wish I had a "before" photo. This project required coordination with Shaw's Upholstery that Russell recommended. We enjoyed working with both highly skilled craftsman. Russell was very patient with us as we considered various stains and finishes. We were never rushed. High Grade Finishing provides first class workmanship with great customer service.

Over the last couple of years, Rus and Valerie have refinished and repaired several pieces I…read moreinherited from my grandparents. All turned out beautifully, but my favorite thus far, is their kitchen table and chairs. They used the chairs until they both passed away, but the table had been relegated to the garage. When I got them, the chairs required repair and the table was in pieces. Rus and Val do phenomenal work as evidenced by these photos. I have the set in a new addition to my home and use the table on occasion as a desk. My grandparents would not recognize the set, but they would be so pleased that their "old furniture" is still used. Thank you to High Grade Finishing for restoring all my childhood memories associated with these pieces!

They did a great job ,very happy with the results Chad was on time and knew what he was doing no…read morecomplaints.

What a beautiful job Rob did on our countertops. Compared with replacing the counters, this method…read morewas faster, cheaper and less disruptive. One suggestion, go to the showroom to choose your color, which we did and found our 1st choice was not as lovely looking as our second, so 2nd choice it was. Kelly in the office was amazing as well.

We are extremely happy with Ben's services! After moving into a new house with carpeting covered in…read morepet urine from the previous owners, we started working with a contractor someone recommended to us so we could get a quote for LVP flooring installation. Despite coming to our home and taking room measurements, we could not get a quote from this contractor for months. The urine smell in the house was a daily nightmare, we just wanted this done! Frustrated, I found Ben's company online and sent him a message about needing a quote for the LVP install. To my surprise, he responded immediately and was able to come out within a couple of days to see the floors and take measurements. Better yet, he got us a quote the SAME night. I wish I had found him sooner. Since then, it's been an absolute pleasure working with him. We had some unforeseen delays on our end (nothing to do with Ben) before we could have him come install the flooring, and during that time Ben was very communicative and quickly answered any questions or updates I texted him. Even if he couldn't get me an answer on something because he was traveling, he was nice enough to still text me and let me know that, rather than not respond. His strong communication and response rate really won me over. On install day, Ben and his team was very nice and respectful, made remarkable time, and did an incredible job. We love our new floors. This is a person who clearly takes pride in the work he does, and treats his customers well. I highly recommend him.

Ben was truly exceptional from start to finish. He communicated clearly, worked long hours, and…read moredelivered beautiful, high-quality flooring ahead of our tight 5-day timeline so we could move in on time. He kept everything neat, clean, and safe (so important as we were moving in with our six-month-old) and made thoughtful recommendations on flooring and finishes. His pricing was fair, and he went above and beyond: ensuring everything was installed and finished perfectly, answering our many questions, sharing photo updates throughout, and even helping to clean up our garage! Ben is skilled, reliable, kind, and genuinely cares about his work and clients. We wholeheartedly recommend him and hope he continues to succeed. He deserves it.

Jay does excellent work along with his brother, Sean. He walked me through my options and once we…read moreagreed on styles, sizes and colors, we set dates and he went to work. Punctual. Price is fair. Jay is a vet.

We wanted a garage floor that we could use as an overflow party space. We put a request on…read moreHomeadvisor and several companies responded. James quote was by far the lowest and we gave him the job. He arranged to do it when we were on vacation. When we returned the job was complete, beautiful, and just what had been promised.

Dan of Hall's Repair Services did a terrific job repairing our damaged BR furniture. He was…read moreskilled, efficient,& courteous. I would call on him again if needed.

From the owner: furniture touch up and structural repairs. Refinishing…read moreKitchen repair hardware ie; drawer slides, door hinges, knobs and pulls

Jim and his crew were fabulous from the jump. Jim is communicative, helpful, and kind. Our hardwood…read morefloors that had been hiding under carpet for 60 years look BEAUTIFUL. Not to mention his prices are affordable. HIGHLY recommend JT's floor refinishing!!

I loved my experience with JT's floor refinishing. Jessica went out of her way to communicate with…read moremy at specific times and via email due to my work schedule and made sure to keep me updated throughout the process. They worked hard with a very messy carpet glue situation that I had and did an amazing job. Their prices are excellent and they are honest and accommodating. The floor came out wonderful and I would recommend them to anyone who needs their wood floors to look fresh and beautiful again!