This was my first visit here. I pulled up and they were sitting there waiting on me. They were very…read morenice and cordial and they allowed me to walk and look for the best tire for the price. I only paid $30 for an almost new tire that was almost in new condition. This was a very nice visit especially my first time. I will certainly come back again. I would highly recommend everyone coming here. They had great customer service skills.

This place is the very best. I have gone there for 4 years now, and I always get the same…read moretrustworthy service and advice. I am a senior and it feels very safe and I am treated with the same respect as someone wealthy. I was there yesterday to plan several repairs and work on my car and they were so careful to give me detailed advice and help in making decisions. Their prices are reasonable and good guarantee on tires. Very honest and dependable. I can't recommend them highly enough. God bless you all.

Tried to come here to get a leaky tire fixed. Made an appointment, got the confirmation text…read more.. come to the store and they say they don't have any appointment for me. They have multiple bays open but say I'd have to leave the car with them and they can't say how long it would take. There's a lot of tire stores within a few miles so why give such bad customer service?

This shop has terrible customer service. I had a nail in my tire and asked if they can bring it in…read morethe guy over the phone told me they could with a wait ok that's fair so I drive the 20 minutes to get there overwhelmed. As I walk in the shop they told me they won't take it in like SERIOUSLY I drove 20 minutes to say they can take it in and they deny me at the door I get your understaffed on a weekend but that's just wrong. I wouldn't recommend this place to anyone! Will never use this company again unbelievable!

I got my oil changed there and they stripped the threads on my my oil pan. Never had my oil…read moreleaking until I went there. Went some place else to get it it fixed. Cost me $350 for a new oil pan and labor. Also I had an alternator replaced which was still under warranty. Charged me over $700 to replace including $165 an hour for labor.

I have been going to this business for 20 years. I have always trusted them. Even as a female going…read moreto a repair shop. We all know that can be tricky sometimes. I had the best experience today and just want to thank everyone for helping me out, finding me the best pricing, and overall, being honest. I will continue to go here as well as my family will. Thank you National team. You all are the best!!!!

They are very expensive and I had them put brakes on my truck and I spent over 1500.00 and I bought…read moremost of the parts. They were very nice to me but they're pricey!!!

AVOID THIS PLACE! My 2015 CR-v had the check engine light come on and started running really bad…read more It would not shift out of low gear. I took it in to this place and they charged me $130 to diagnose the problem. I was told that I needed a new transmission to the tune of almost $8,000!! I was in shock so I asked Gemini AI for the most reputable transmission place in Knoxville and it came back with Marshall's Transmission Repair. Needless to say, I had it towed to them. All I needed was a speed sensor for $300! I told this to Free Service and asked for my $130 fee returned because of their seemingly fraudulent advise. Nothing but crickets....

This place is horrible! Avoid it at all costs! I'm not even sure what to say. Lack of communication…read moreand teamwork can be directly linked to the front office manager/boss....whoever he is. He's a train wreck. I had a 2 pm appointment, dropped my car off at 1:40, then walked over to Verizon to kill some time. After too long at Verizon I rushed back there thinking they were waiting for me to get my car, instead, I asked where my car was...he literally looked around for my keys like a clueless idiot, then walked into the garage to find out that they have been waiting on him to pick up my oil filter before they could finish my oil change. He left, came back and the rest is history. Almost 3 hours later my oil change was done. No apology for the mistake, nothing!

I'm a single mom and can't afford a lot they really helped me out Matt booked the appointment the…read moreother stuff are wonderful and TJ is awesome thank you God Bless

Amazing service. Will always use this repair facility for all my vehicle needs. Clean shop.read more

We brought our camper in on a bit of an emergency basis as we were trying to drive back to Texas…read more We had blown one tire and a second had gone flat. Unfortunately, we had to block most of their driveway for a little while. The entire staff jumped on our tires, jacked up the camper in the parking lot, changed all 4 and the spare all at the same time and got us on the road in under an hour! Everyone was super friendly and I would recommend this location to anyone in the area, I wish this store was in Texas!

Fair pricing, good customer service. Friendly staff. Quick service. I highly recommend. Everyone…read morewas great, but Harter was my sales associate and was especially helpful.

These guys ROCK!!!! I've been there three times now since moving to Knoxville and based on how…read morefriendly they are, how quick they are to take care of what you need, and their price they are my go to for tires!

Great guys! both guys were very helpful an great used tires. Love the new building an location an…read morevery easy to get to at anytime of the day!

I always used to use this location, but no more. Took my Mini in for a new battery, they said they…read morecouldn't because they would have to remove my windshield wipers. Uh, what? No, no you don't. Currently at Master Battery getting a new battery.

Wonderful, friendly service. I was visiting the area, and woke up to find at all of my rental car's…read moretires had lost pressure over night. When I arrived, there were a few cars ahead of me and the attendant made sure to tell me that there was a three hour wait. When I told him I what I needed, he quickly put air in my tires and sent me off. Really appreciated him taking the time to do a quick fix when he was already so busy.

Everything Auto is outstanding, and they are truly professional. Their team is reliable, courteous,…read moreand takes great care with every job. I highly recommend them.

had a buddy in Gatlinburg who ran off the road, called EA, took then about 10 to pull it up, did a…read moregreat job!! not a scratch on the car! my buddy doesn't know how to leave a review and asked me to leave one. I have their number programmed in my phone just in case!!