Update 2 to 4 Stars: I received a call from the call center where the sweet woman spent the…read moreconversation listening to my concerns, apologizing, and finding a satisfactory outcome. I appreciate the excellent customer service and willingness to listen to my story. It doesn't change my situation but works to find a happier ending.

Milan Laser Brookfield is a very modern and sanitary facility run by professional and friendly…read moreemployees. I am an Asian male-to-female transgender and have so far received 6 treatments over the last 6 months for my bikini area and full legs with clearly visible results. Hair growth has been reduced by about 85% on my legs and 60% in my bikini area with fewer and finer hair growing back between each treatment. Fortunately, I did not experience any negative side effects from the treatments. As a biological male, my hair was thicker than that of women, but the hair reduction has been very effective. I have Colleen as my laser technician, and she is very experienced with laser hair removal. She will never rush through a session, and is very meticulous even when treating a large area. She slows down for you while treating sensitive areas where you need a longer interval to let the pain subside. She will always listen to your pain level and adjust accordingly. She has also been very respectful and understanding of my situation as a transgendered client. I am 100% satisfied with Colleen's service. I feel that my privacy is kept very well, and I never meet other patients during my treatment. Milan is one of the few laser hair removal facilities that can perform hair removal in the bikini area for male/transgendered clients. The laser system is powerful so that the pain in the sensitive areas can be high, but in turn the treatments have been definitely effective for me. The laser system used here have a cooling gas that is emitted with the laser, reducing the discomfort. The only reason why I did not treat my upper body is because I have already completed electrolysis treatment from a different provider in the past. If I had a need to remove hair from other parts of the body with laser, I would have definitely selected Milan. I would say the pricing is what you would expect from a high-quality laser hair removal service, but given the excellent service I am receiving, I can fully understand why. It was definitely worth it for me. Overall, I highly recommended Milan Laser Brookfield for anyone looking for laser hair removal with top-notch service and solid results!

I had one bad experience 4 years ago. I made my displeasure known and returned to my routine of…read moreservices, since then I've had nothing but excellent service. Tina is the bomb!!!

Had laser treatment with IPL and my skin ended up blotchy so after a month of healing I called back…read moreto schedule a second treatment. I was told the IPL machine was down for maintenance and that they were waiting on parts. I was told I would be called back with update and an appointment. Never got a call back. I have called and left messages with no return call and I also called the main line and talked to someone in Madison twice and was told I'd get a call back from the Brookfield Office. Still no call back. It has been three months and the treated area still looks blotchy. I will now take my business elsewhere.

I have been to Bare Beauty a few times and they are great! Everyone is so kind when you get to the…read more3rd floor on how they can help you. I booked a Brazilian Wax on their website and it was extremely easy, they take credit card information when you book in case you don't show or late cancellation fee. I went in for my wax with any available female staff. Elizabeth Wolf is who I ended up getting booked with and she is amazing. She made me feel so comfortable as it had been a while since I had a wax done. I highly recommend her as I have been back to her a total of 4 times. Will definitely keep coming back as long as I can!

For my first time at this spa, Aesthetician Hannah Lemke was absolutely amazing. I'd recommend…read moreplanning time to find parking if you're driving. Remember to go up one more flight of stairs to the *second* floor. It is beautiful and clean inside the building. As for the facial, Hannah's voice was so soothing! Her touch made me want to immediately book a 3 hour appointment. She knew ample information for helpful skincare routines for each individual skin type. I'd definitely recommend to book with her; as I'll unquestionably be doing!

My husband, mother-in-law, and I all visited the Delafield location for Botox, and it was a truly…read moreexceptional experience. Kathy, our RN, was phenomenal--warm, expert, and patient, walking us through every step while making us feel at ease. The helpful assistant from another Quintessa location (originally from Brazil) was a delight too--her friendly energy and professionalism added such a welcoming touch (sorry I can't recall her name for a proper shoutout!). The pristine facility, smooth process, and natural results had us leaving happy with zero downtime. Quintessa Delafield turned a family treatment day into something fun and stress-free. Highly recommend-- we'll be back! Holly G

Quintessa Brookfield Review: Such a wonderful experience at…read morethis beautiful new location! I first visited a month ago and received some botox and filler which I absolutely love - my favorite part is that none of the treatment I've received is noticeable. It is very nature which is exactly what I wanted. I visited again earlier this week and had my first BBL treatment - WOW! I have always thought I've taken good care of my skin, wearing sunscreen and not going out in the sun too much - but boy oh boy am I surprised! So much sun damage making its way up and off my face - I cannot wait to see the finished product next week. I have a feeling I will be a brand new woman!! Thanks for some wonderful self care treatment Quintessa :)

I had bought a package for coolsculpting elite from this spa. The 1st treatment went very well and…read moreI was very satisfied! I scheduled 2 more appointments before I left for the remaining appts in my package. I received a phone message from Mel a few days prior to the appointment cancelling it because the nurse who was supposed to do the service was no longer employed at Ideal Image. I have called and left at least 4 messages for someone to call me to reschedule. They have no receptionist and nobody returns the call. I am very disappointed because I had prepaid for these services. Now I feel like I need to drive over there and see what's what. The link to schedule a service on-line is also not functioning.

This review is a long time coming…read more I started the process of laser hair removal for my bikini region and armpits at Ideal Image after their salesperson sold me that the reason for the higher cost at Ideal Image compared to another facility is because as their services are provided by highly- trained nurses. Initially, everything was going well with my treatments. But midway through I started to get discoloration/hypopigmentation on my armpits. I asked if this was normal and if it would go away. I was told it was and many more treatments were done. I waited many months after I finished my laser hair removal to allow the discoloration to go away. It never has, nearly a year and a half later. Once I contacted Ideal Image again to let them know, I was told to go to a dermatologist who diagnosed me with Vitiligo. Essentially the laser hair removal triggered an autoimmune response in my body which caused a permanent change in my skin. My problem is the contract never stated medical conditions like this could be triggered by the laser treatment. Also, I know nurses can't make diagnoses. But they could have at least stopped my treatment and advised me to see a dermatologist instead of continuing with further laser hair removal treatments that may have perpetuated my issue. Why did I pay a higher cost for "skilled nurses" like the salesperson told me if they aren't trained to recognize if something is wrong? I spoke with the manager at the facility who I don't feel provided me with an adequate reparation to permanent damage in my body ($100 "refund"). I tried many times to contact higher up supervisors with no one returning my calls/emails. As of right now, the legal team at Ideal Image has not provided me yet with a solution to this issue. I trusted Ideal Image as a reputable institution and I no longer would recommend someone else trust them. Since I wasn't informed prior to treatment that this was a risk, I feel like there was a violation to my body. I want to warn others so they at least know the risks that I didn't know going into laser hair removal.

Everyone was so kind & helpful. I had my first treatment the other day, I felt so welcomed &…read moreappreciated. They talked me through the process & made sure I was comfortable the whole time! Honestly the last process took all of MAYBE 10 minutes for my underarms & Brazilian! They give me all the aftercare instructions that I needed, & then also things to do before my next service. I was recommended here, & I will recommend to others as well!

All of the staff members are super cool and always make me feel comfortable. Process is super quick…read moreand they are very flexible. I love this location!

Forever Young is amazing! Everyone there is so knowledgeable and kind. They take their time as to…read moreanswer questions, find the right services for me and don't push me to buy products or services like so many other medical spas do. The results speak for themselves. Kate is my favorite! I highly recommend FY to anyone who is looking for a clean, relaxing and professional place to get top-notch services.

Forever Young is great! The BBL removed the spider veins on the side of my nose, and the…read moredermaplaning facial took care of the hair that shouldn't be there. Everyone is very friendly and kind, and they do a great job explaining each step of the process so you feel comfortable. They also run specials often, so definitely get on their email list!

The Good: Botox price per unit is hard to beat & the Nurse injectors do a good job…read more The Bad: Front desk personnel solicit tips for RN nurse injectors, by asking "Do you want to leave a gratuity?" when paying for Botox injections. And there's a 'Tip Box' sitting on the counter as well! Since when do Registered Nurses get tips for the skilled services they provide?? Are we tipping the Doctors at this place as well?! I felt uncomfortable being asked if I was going to leave a tip and noticed the person before me appeared surprised and uncomfortable as well. Not a good look for a professional clinic.

If I could have given zero stars I would have. I was referred by a dermatologist to a doctor here…read morefor minor surgery. After my consultation, I was handed a business card for their scheduler and told "Don't call her, she'll call you." Nearly a month later, still no phone call. Obviously my issue, which remains unresolved, was not a priority for them. I no longer trust them with my well-being. Don't waste your time like they wasted mine.

A Younger You Medical Spa is an excellent place if you are looking to slow down the signs of…read moreaging. Everyone there is helpful, informed, and kind. Their prices are reasonable, and they are very good at what they do. I have been here twice, and will certainly come back. A.G.

Erin was my consultant and I was so pleased with her appraisal of what she suggested but also gave…read moreoptions. The final results of my injections were perfect to what was best for me. They made sure I received my discounts and follow up and also fit me into a busy schedule to accommodate a vacation. Extremely pleased with the professionalism, experience and excellence of this business.

OK y'all not only is this facility pristine-the staff literally could not be more friendly and…read morewelcoming. From the moment I walked in I felt so at home and like I had a little family for the evening. Our initial greeting from Jessica at the front desk was outstanding, which led to meeting one of the owners, Chris. She is a true gem and makes sure you understand as much as you want about anything you are having done. I worked with nurse Ava and Sandy, who were also both the sweetest. I tried the drench IV which for someone who has a fear of needles couldn't have gone smoother. One poke, easy. I felt amazing afterwords-hydrated, energized and ready to take on the day. They have the cutest seating areas scattered throughout which feel like a true cozy spa experience. I can't wait to get back and try something else. The services were great but the staff was honestly reason enough to go back!

Haven't had the opportunity to be a client yet but after today, I will be. There was a mishap w a…read moregift card I purchased for a friend and when brought to Skiin's attention, they went over and beyond and way out if their way to not only correct the mishap but to make sure our friend who we bought the gift card for had an out of this world birthday. Thank.you Skiin! Your customer service cant possibly be beat!