Have you a need for responsible, friendly, neighborly, and PROFESSIONAL people to service your home…read morealarm system needs? Look no further than RI HOME SECURITY. We were fed up with our previous security company at our east coast home and set out to find a replacement. We came upon RI Home Security, scoured the ratings, and decided to give them a call. Our experience began with an engaging and most affable conversation with Nicole, wife of owner Jake Murray. She took the time to listen to our concerns and said she would talk to Jake and he would get back to us; "get back to us"... a line many of us hear these days without result. Yet, as noted, voila, Jake connected back almost instantaneously from a job location. We shared concerns. He then went on Facetime and had me walk through the alarm configuration and apparatus with me on the phone. He assured me that a switchover would be relatively simple. He explained steps we needed to take to assure electronic transfer of info between companies so that it would be flawless and shared he'd be ready if we made the decision to switch. No hard sells, no hard sales pitches to sell us new equipment. Great experience! We had Jake and associate Thomas come by this week, set up transfer, install a piece of equipment we wanted, to enhance the system, and explain the new features to us. Again, great experience. They took the time to walk us through new info, conduct some simulations of configuring settings, and pause for questions...thoroughly, diligently and keenly aware of our learning needs. Since installation and turn over we had a little problem with an AC unit's functioning within the system. Jake and I texted back and forth, Jake went into the system to conduct tests, and we worked together remotely to bird-dog the issue. This went for some time as both of us would come up with an idea and connect with the other. Jake determined the alarm system was OK, I concurred, and we both thought it may be time for the HVAC service to come out. (Our HVAC config is nearly 2 decades old!) But Jake did not stop there. He connected with HVAC experts he knew and came back to us again with new ideas. In the end, info he had researched on own and shared with me worked to get things going and it appears I will have saved money by crushing the need to call in my HVAC guy...thanks to Jake's continued pondering of the problem and reaching out to his resources. Also, as we set up contracts, we were in contact with Nicole who was ever "the gal next door". She helped us through the documents' signing and options with ease and good nature. She made us feel like we had been friends and neighbors for years! What a gem of a business in these times of erratic and inaccessible customer service. RI HOME SECURITY earns our own Pinnacle of Ps Award, being above 10s in Professionalism , at their job, Presence when needed, Passion for their work, Personalization in customer contacts and relations, Patience, Politeness, Pragmatics and Perseverance until WE, the customers are satisfied! Bravo! To all at RI Home Security...many thanks, continue your fine work, and many blessings to you and yours! You not only met our needs, you surpassed our expectations!

Fast, responsive, efficient! We lost power several times…read moreright before a blizzard and needed someone A.S.A.P. Donald responded promptly with a quote, and even though I contacted him toward the end of the workday THE DAY BEFORE the blizzard, he was able to come look at the issue right away. Within an hour of arriving, he figured out the issue, and was able temporarily fix the issue with supplies he had on hand, which ensured we would be warm for the winter storm! THANKS again Donald!

They didn't call me back . And when I came back they said they are busy.I will definitely not be…read morecalling these guys.

Very professional company with the ability to provide a variety of security needs. They are also…read moregracious and donated money to my son's wrestling team. Lots of good companies out there, but few give back to the community. Highly recommended company

Incredibly professional, personable, and knowledgeable. Pricing is fair and the system is user…read morefriendly and reliable. 5/5 on the entire experience start to finish.

Jason and his crew helped me cut the cable and installed a high definition antenna and DVR. I'm…read moreenjoying over 40 channels along with Netflix and saving $140 a month! Call them for honest answers on your security or tv viewing needs!

Jay and Chris did an excellent job wall mounting our new TV. When it turned out that my wife and I…read morehad badly misjudged the height we should hang it at Jay came right back and kindly and patiently remounted it for us. Good honest guy. Solid work. Would rehire.

JJP was amazing! Called me quickly and scheduled it fast. The Install was very professional! When I…read moremoved I called him again! And I've recommended him to all my family and friends

Very pleased and would hire again. Roberto was extremely responsive, got me onto his schedule…read morequickly, and Ramiro was extremely professional and knowledgeable. Wonderful experience!

They installed my TV on the wall with the necessary outlet and bracket . They did an excellent…read morejob. I would definitely recommend.

Jackie is amazing and she is the only one I will call. She answered quickly. Showed up on time and…read morerepaired my washer for a very reasonable price.

We love Jackie! Smart, organized and spot-on with her assessment of our oven. She fixed it quick…read moreand we're back to baking our amazing desserts and breads. I highly recommend Rhody Repair for anything you have that needs fixing. Thank you Jackie!!

Great service, value, and prompt with any questions or any help! Highly recommend! Second company I…read morehave used and far better service!

From the owner: Based in Warwick, Rhode Island. For over 40 years Ocean State Alarms has been providing systems…read moreand services throughout RI and Southern Mass. for clients seeking to integrate security, life safety, video, and electronic systems in their homes and their businesses. Because we're local, we can offer unparalleled service. We are proud of our commitment to the community, and the results we are able to deliver. More than just a traditional alarm service provider, Ocean State Alarms provides a full range of security-related services. From full security audits and risk assessment, Ocean State Alarms has the experience and the resources to meet your security challenges.

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.