I'm a wedding makeup artist, and I went in to return some foundations today that gave a couple of…read moremy clients an allergic reaction. So naturally, I'm going to return them all if a few of them reacted badly for the safety of my clients. The person who helped me was rude from the start, giving me attitude even though the whole process took under 10 minutes. When he was almost done he said "so you don't want to keep any of the other shades for your kit? That's so unfortunate". No, I don't want to keep anything that could negatively harm my clients. Super unprofessional and rude, I hope this person can reflect on their attitude and treat everyone more respectfully.

I haven't been inside a Sephora in so long, it was refreshing to see so many more items available…read moreand for ALL people. There seemed to be a great variety for diverse skin-types (age, color, skin, sensitivity, etc.). We were greeted with friendly hellos and offers of assistance from at least three employees, who unlocked the doors immediately upon opening. We were given great advice, helpful service and each employee was smiling, which we took to be a good sign. Items purchased were great and looked/worked the same inside the store as well as at home.

After taking a scent workshop in 2022, I still get compliments on the custom fragrance I created…read morewith the team's support. Maak Lab is one of Portland's best brands. Surprisingly, many locals are unaware of them, which is both a great thing (for loyalists) and shocking (given how incredible the products are). I recently stopped back in Maak Lab to update some of my scents, and I was so thankful that the Dafodyl is still in stock. There is something for everyone here, and you're bound to learn more about what scents work for you. I remember my first experience here in 2021 when I realized I am a "green" scent guy. This has been very helpful in my journey to collect more scents to wear, especially when traveling. You should also have this support! Maak curates dozens of products for notable brands and businesses in Portland. When you stop by here, I guarantee you'll be impressed by the connection to some of your favorite establishments. You can even purchase soaps, scents, candles, and many other products that brands you love to create with Maak. I still enjoy knowing that the Knot Springs soap I love is something I can purchase for home. Support local, and keep returning to the excellent Maak Lab team.

I 100% recommend taking the fragrance workshop! It's a really interesting creative experience -…read moreboth super hands on and informative. I went with two of my gfs and we had a wonderful time smelling SO many smells, learning about the history of fragrance, and making our own scents! I was pleasantly surprised at how challenging it was to nail the scent I was going for (strawberry pastry lol) and I would absolutely go back again to make something new. If you're considering it, def do it!

I have been trying to reduce my plastic footprint for a few years now, and Mama & Hapa is my go-to…read moreplace to get my liquid refills. Since I have sensitive skin and am allergic to industrial anti-fungal ingredients, it's nice to know their products have shorter lists of ingredients and my skin won't be irritated. So far I've tried their lavender shampoo, conditioner and rose toner, and I liked them all. They smell good and lather/wash well. The prices are reasonable as well. I filled two containers of shampoo and conditioner plus two bottles of rose toner for 28 bucks. One bit of caution: make sure to do short pauses when you refill the conditioner, as it tends to overflow. The staff also mentioned that a Beaverton location is opening this Fall, which is great so I can get my refill without commuting to their Portland locations.

Amazing selection of products- pretty much everything you would need outside of food items to in…read moreorder to live low waste! I'm giving a 5 star review in particular for their delivery service! Even though they were short staffed, they delivered my order at 10pm! The zero-waste delivery system is awesome- all you do is order online and they will use donated containers to fill up with your products at the store. Then, they instruct you to leave out a box or bag so you can bring in your stuff from your doorstep. And, if you amass too many glass containers, you can donate them by leaving them out for pick up!

I had a really good experience here. Lovely store. So many great products and other accessories…read morelike cards, hair clips, headbands, and more. I was buying a gift and asked the women working a lot of questions and she was nice enough to answer all of them and point me in the right direction. She also wrapped it very nicely for me. A lot of the things here are pricy but if you look you can find some less expensive products.

Love this store! Amazing service and native owned! Green skin care, makeup, nail polish, etc…read more Free street parking in the neighborhood!

Had an issue with a designer Bottega bag not holding up to it's reputation. I received the most…read moreincredible, no hassle, attentive service from salesperson Jacquelyn P. She was efficient and I left a Happy customer after she exchanged it for a brand new one, exact bag. I really appreciate your great service .

If you're gonna lock the doors at 7:45 then put 7:45 as the time you close, not 8. Just drove 45…read moreminutes to the Portland Nordstrom to pick up an item I had altered. Arrived at 7:50 and was told the store stops letting customers in at 7:45. So frustrating

I've had two sessions so far here with Averie for laser tattoo removal, who is kind and easy to…read moretalk to. But my most recent visit left me hesitant to recommend this place. At my first appointment, we confirmed my two small tattoos directly next to one another would be classified and priced as a single "small" session at $200, and my next visit was rebooked at that same classification with the front desk while Averie was present. During my second session, the treatment went ahead as normal and Averie and I chatted throughout the treatment for ~30 minutes with no mention of any price change. Only after it was complete did the front desk tell me I'd be charged for a "medium" instead, bringing the total to $300. When I pushed back, the explanation I got from Averie felt jumbled and inconsistent. I paid the difference anyway because I'd already received the treatment and didn't feel I had a real choice. Deciding pricing after a service is done, when the client has no ability to say no, isn't something I can overlook, especially with a licensed provider where trust matters. I'm not sure if I'll be booking future sessions here. EDIT: The owner has reached out to rectify the situation, so I'll adjust the stars rating but leaving this up in case there are others who run into this same issue for transparency.

I can only speak personally to the permanent eyeliner services performed by Angela…read more She is incredibly thorough, careful, and meticulous about her work. She takes the time to explain everything, makes sure you're comfortable throughout the entire process, and never makes you feel rushed. When someone is working that close to your eyes and doing something permanent- that level of attention and care matters! The studio itself is beautiful, welcoming, and clearly very professionally run. They offer a wide range of services, including microneedling, laser treatments, tattoo removal, and more, and the entire space has a polished, high-end feel without being intimidating. Angela's treatment room is lovely and comfortable, and she has a way of making the whole experience feel relaxed while still being extremely precise and professional. I wouldn't hesitate to trust her again. If you're considering permanent eyeliner and want someone who genuinely takes her time and cares about getting it right, I highly recommend Angela.

Patrick really knew the products and was so helpful to me! He found me just what I wanted.read more

I am SO impressed! I buy my beauty products at many places - Bluemercury, Sephora, Nordstrom,…read moreCredo. I usually have a good experience at all of them. However, Bluemercury has always been exceptionally good and my most recent experience is the reason. I came in a few days ago, restocked on some of my mainstays, was greeted immediately, and then given the freedom to just shop and browse without anyone hovering over me. When I had a question, the sales folks were more than helpful! The store was immaculate and everything was priced and easy to navigate. The next day I got an email about a 20% off promotion (Murphy's law) and I called to see about a price adjustment. Mindy on the phone could NOT have been more lovely! She looked up my purchase, figured out which items were eligible and refunded the difference with zero problem. No hassle, I didn't have to come back to the store, bring my items, nothing. I am now a customer for LIFE.

I did not expect to leave a medspa feeling genuinely appreciated. Perhaps the last place I went to…read morehad bad energy or something of that nature, but I truly felt loved and seen today. I went in for a consultation where I got to share all my aesthetic insecurities. Despite the vulnerability, I felt empowered to make the right decision for me. Further, my decision was treated with respect which made me feel more confident about moving forward. I ended up getting masseter Botox for my TMJ. My injector made me feel comfortable and even provided me with anxiety relief tools. She was precise, patient, and provided wonderful patient care. Unfortunately, my injector is no longer at this business but I'd be willing to see others who are also qualified and experienced. I also appreciate the complementary 2 week follow up because it alleviates any concerns about possible complications.

Very similar review to the average of those here. It is about half and half. The studio is very…read morebeautiful, everyone is nice, but it is overpriced. I have only had Dysport, nothing else and recently went to an equally if not a better location for similar injectables at the Vancouver waterfront and it was a fraction of the price. You can also find Groupons (then cross check their Yelp reviews) for a fraction of that. I usually prefer to do lasers etc when I travel because it is MUCH LESS than of the price for the same treatments in the states, but I usually get Botox at home. Overall the vibes are weird, cons of treatments (other than dangerous) aren't really shared, or alternative options for the look you want are not shared (if not sold here) similar to other reviews. I originally tried Dysport in my massetur muscles in my jaw for tension. It helped of course but I did notice slight jowling after which I found out was correlated/caused from Botox in the jaw from tiktok vids. Needless to say, it isn't addressing the underlying problem and is just a bandaid. My last appointment here, I shared I wanted to look a little lifted and refreshed mostly under my eyes. I had done lasers and microneedling in the past which helped, but was short lived. Now -- more thanks to tiktok -- I probably need to fork over for sculptra or sofwave. This will NOT be fixed by injectables. My nurse told me she could do a little cheek filer and some other filler around my face. Mind you, I'm terrified of filler. Potentially I would want a facelift down the line which I have heard can complicate that process, but mostly I don't like the bloated look, it is often so obvious and then you become blind to it, keep getting it, and look crazy. Especially in the cheeks. I already have full lips so I don't need that. It was sold as if it would even out my face and give more balance, and I thought about it, did trust the nurse, who had great texture but who's own filler was still a tad overdone, making me a little wary. It's not like Botox where it wears off over months. You're getting it "dissolved" or whatever with little lumps lying around forever, so I wanted to take the time to think about it and ended up canceling. I could see others being very pressured and trying at the appointment even though I'm sure this is as overpriced as Botox and it gives you the vibes they're trying to hit a metric. They should give you options--even if they don't offer the treatment--for the result you are looking for.

I had a fantastic experience at their Portland location. I did the UV skin analysis and it was…read morewonderful to learn so much about my skin. Sierra wakes me through the whole process, answered the many questions and helped me select the best products for my skin. Overall I love the whole interaction and experience. Plus their store is dog friendly. (Always a plus in my book)

First, when we walked in, there were two employees working. The lady employee greeted us and walked…read morein our direction, while the male employee had zero expression. Then, when we checked out with 70 dollars worth of items, (there was a promotion going on that was giving you free gifts if you bought 85 dollars worth of items) they didn't tell us about the promotion, even when we were just 15 dollars away. And the whole time while we checked out with the female employee, the male employee was in the back, and his expression was very negative. This ruined the experience for us, even though we like Kiehl's products.