Was referred to Aero-Lac By the Door Wearhouse after buying a great exterior residential door from them. 6 panels on both sides with a speakeasy cast iron window in the middle. Aero-Lac picked it up from the warehouse and stained and weatherproofed it. Shaun, the sales guy at Aero-Lac went above and beyond to accommodate my wife and I's needs/schedule by leaving stain swatches out for us after hours so we could see them. Fast turnaround. Great product. Looking forward to doing business with them again read more

I was skeptical to use this place to re-finish my door based on the reviews here but actually had a great experience! They provided a prompt quote and timeline. After the door was delivered to their shop they called my to discuss some concerns and make sure I understood what was possible given the existing damage on my door. They finished the door early and it looked WAY better than expected. I wouldn't hesitate to recommend this place to anyone looking to have a door finished or re-finished. read more

Aero-Lac - Painters Near Me - Buckley, Washington

These guys were a recommendation after getting a custom door made at Frank's. Everything about our door was custom, and it was important to us that it was done right and not quickly. We were doing this over the holidays (dropped it off 3 days before Christmas) and during COVID as well, so we had to be relaxed. We picked out a color from Behr, they use Sherwin-Williams, and there was a not-unreasonable fee for color-matching. They ordered the color and were not able to match it, we didn't like the alternative, so they offered to try matching it with a different brand that they sometimes used (I don't remember what brand that was). Finally, after a while, I called up to see the progress, and was told I could come pick up the door in 3 days. I did, but when I arrived they told me that they were still unhappy with the color match. At that point they asked me to give them one more chance, they removed the color match fee and delivered the door for free on MLK - and it looked perfect! So we were picky, then they were picky, and all in all it took about a month, but like I said we went in to this wanting it done right, and it was. If you're picky but patient like us, then definitely use these guys. read more

Aero-Lac doesn't provide any sort of quality control nor warranty on their jobs. They painted a door for us, and 10months later, the paint is chipping off all over the door. The door has to be sanded and repainted, and Aero-Lac just states that they don't provide any warranty. Stay away if you want the paint to last for a year (or longer). Very disappointing! read more

We purchased a door at Pacific Iron and they recommended Aero-Lac to have it stained and finished. The door looks amazing. They did a great job of getting the color we wanted and the stain to be consistent from board to board so our door looks AWESOME! I would definitely use them again. read more

Great customer service! Knowledgeable, prompt, has quality assurance process in place, led coordination with picking up doors from Doorhouse, great proactive communication regarding timeline and status and went above and beyond with helping us get our doors to our home! Highly recommend Aero-Lac! read more

When I received my invoice from Aero-Lac for french doors' painting I was surprised, and not in a good way, to find it was about twice what I expected based on a telephone quote. When I called about the discrepancy, it appeared that I was quoted a per door price without being explicit. Of course I plausibly thought I was being quoted the price for the set of french doors. I was again surprised, and now in a good way, that Aero-Lac immediately acknowledged the miscommunication and reduced the price to what I thought it would have been. It is assuring to find such a quality, stand-up, customer oriented business. Aero-Lac could have blamed me for not understanding the painting business and blown it off. I very much appreciate what they did instead and strongly recommend them. read more

We purchased a door from Frank's door store and they recommended Aeor-Lac for painting. The pre-hung door was shipped directly to Aero-Lac. They gave us their painting time line - 5-7 business days - and we scheduled our contractor to install it a day after Aero-Lac said they would be finished. Midway into their painting time frame, I called to verify they were on track for completion. The person who answered said "he knew nothing about our door and hadn't touched it because we hadn't told them what color to paint it." When I advised him that we had spoken with the office manager, and had also emailed her the specific colors (red on the outside of the door and white on the inside), he responded "well then I'm out of the loop and you'll have to call back." My husband called back and spoke with the office manager who said they were behind because they had received the wrong sheen of paint, and gave us a new completion date. Our contractor went to Aero-Lac on the new promise date. They told him the "protective paper" they put on the door after they painted it had stuck to it and that it had to be repainted. Our contractor lost a day of work. My husband called to discuss the two miss-steps with the owner of Aero-Lac. When the owner told my husband he would "try" to get back with him, my husband recommend he stop "trying" and start "doing". Then the owner became quite belligerent. Much to our surprise, Aero-Lac completed the door by the third promise date. Unfortunately, they didn't ask us what color to paint the frame (the pre-hung part of the door), and we didn't know that part would be visible so we din't think to tell them. We did tell them to paint the door white on the inside and red on the outside. But our house trim is white, the exterior of the door is red, and Aero-Lac painted the jam red. It should have been white so we have to re-paint it ourselves. This was a $821 comedy of errors. Bottom line: Aero-Lac missed their promise date twice and is not customer friendly. Maybe they are better with commercial clients. read more