Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

10000000/10 recommend!!! I reached out to Gina for some help on my sisters baby shower and I…read morecouldn't have made this event as special as it was without her. Gina was always in communication with me with some questions and even new ideas. She went above and beyond for what I could have asked for. From the centerpieces to my DREAM bouquet bar, everything was PERFECT!!! I can't wait to work with Gina again for some future events!

I reached out to Gina to create two floral arrangements for my aunt's funeral recently. She was…read morefantastic, and the flowers were beautiful; she created arrangements that were exactly what we were looking for. We did not know any florists in the area of the funeral, and I am so happy I selected her. Her prices are competitive and her work is top notch. Thank you!

Deb took my inspiration photos and created bouquets for my wedding more beautiful than I could have…read moreever dreamed up. The dahlias were so stunning it was hard to believe they were real. We also purchased fresh cut flowers from her incredible gardens by the bucket then spent the morning of my wedding with my bridesmaids sipping coffee and arranging stems in mason jars for the most perfect centerpieces (and simultaneously created some of my favorite memories of my wedding day in doing so). We are eternally grateful she fit our wedding into her books in a rather short time frame and are still shocked & awed over what she had grown for us every time we look at the photos. We can't thank you enough!

Ordering was easy, prices were reasonable, and the arrangement my mom received was beautiful and…read morejust like it appeared on the website. Will definitely use them again.

Misspells simple words on cards without checking to the point it was impossible to decipher who it…read morewas from. When trying to explain that this was sentimental and for a deceased loved one and provide some useful feedback for spell checking going forward kept talking over us on the phone. Very rude, dismissive, and defensive for a conversation that was already extremely hard and sensitive to have. I would go elsewhere if you want coherent messages on your flowers as well as decent customer service

I just wanna put a shout out to Terry's floors. These flowers were absolutely gorgeous very…read morethoughtful. Nice selection great arrangement and delivered them on that day. She absolutely loved them. What a fabulous job. Just wanted to let you know.

They have excellent customer service as well as beautiful arrangements . They could not accommodate…read morea request I had for them this past weekend, but recommended someone who could! I love that they did that and will remember that the next time I am looking to get an arrangement .

Quick update: We stopped by yesterday to check out the veggie plants and found a good, healthy…read moresupply waiting for us in spite of a very busy weekend afternoon. They had lots of tomato plants, peppers, cabbage, cukes and lettuce all reasonably priced. We passed on the budding flowers -- just too soon in the season, we think. But they had a lot of choices, so we'll be back in mid-May. We also like their indoor store; they have some fresh-grown tomatoes that are tasty and sell some very good locally grown canned and bottled products (try their apple sauce - really yummy). Good folks.

This is a great farmer's market where you can find local produce and products. They have delicious…read moreapples and vegetables. Service is fast. It's popular and there were lots of customers there. There's plenty of parking. They have a greenhouse attached to the shop.

If the flowers on your wedding day are something you are looking forward to, beware of this…read moreflorist. We hired Hedge for our wedding and found ourselves disappointed at every turn. Sadly, they made so many substitutions without consulting us and there were even instances where arrangements fell apart. During our consultation and correspondence prior to our wedding they were very warm and assured us that they would be able to provide us with the flowers (many for sentimental reasons) we requested. When our wedding day came, we thought they were bringing in flowers for another wedding by mistake. Per the suggestion of our wedding venue (who was also disappointed to see what Hedge produced for us...it was really bad) we requested a partial refund for the arrangements that fell apart and extreme substitutions they made. Sadly, they declined to do the correct thing. Hedge proved to be an untrustworthy vendor that would say anything just to get our business. They showed us that they do not care about their client's requests and wishes for their special day, only their questionable aesthetic and your hard earned money in their pocket (that they will gladly keep even after providing a terrible service.) Stay away from this vendor.

Hedge did not pay attention to our requests. Substitutions appeared everywhere…read more Disappointed.......did not ruin our wonderful day.