Brought my disabled sister in with severe kidney stone pain and the staff upfront was insanely…read morewrong about the wait time. Over two hours of watching people with a fever go in front of us as my sister was doubled over in pain puking and crying by the front desk waiting for a Saline IV (as simple as it gets). I'm not one to leave negative reviews as I know the staff are (hopefully) working hard, but I had the exact OPPOSITE experience at another emergency room when I was experiencing the same thing.

Great service and friendly staff. Scheduling is easy and very flexible for your tight calendarread more

I had the distinct pleasure of going to Future Diagnostics at 254 Republican Avenue in Joliet…read more Everyone was phenomenal!!! I just wrote a review for Future Diagnostics at New Lennox because I didn't see this location... oops... this is the location I had MRI done. It's located in Joliet. Well worth the drive from Chicago!! Everyone was so professional, medically knowledgeable and so very kind and caring!!! And the MRI cost was nearly 1/3 less than the hospital I was referred to originally. I was able to get in so soon after calling!! Lori Russ is phenomenal!!! All of the MRI techs are great!! Each person I interacted with was professional, so knowledgeable and so very kind! And, each person really took the time and listened to what had been occurring with me medically..so refreshing!! I recommend Future Diagnostics without reservation!! Truly the best medical experience I have ever had!! Many thanks to Future Diagnostics and all there!!!

Quick and painless these guys got me in quickly and got out very quickly as well. Thankyou for…read moretaking the time to take care of me and my issues.

I'm shocked to see the negative reviews. Obviously going to an immediate care isn't a super fun…read moreexperience but the staff made me feel very comfortable, cared for, and they had so many refreshments to help pass the time. Maybe it's because i'm a professional yapper, but the people at the front desk were so lovely to talk to and the two medical professionals (Tricia & Pirut) were so helpful and made an uncomfortable experience way more enjoyable. Thank you guys!! But i hope i never have to see ya again in that setting

Since changing to a new name, this place has gone down hill tremendously. Rude front desk staff,…read moreunprofessional MA's and the doctors or PA seem rushed but want to make sure to run every test possible known to man to get money out of you. And please don't get me started on their "wait times". Such a shame. Absolutely loved them when they were Physician's Immediate Care.

Radiological work was average. Billing is terrible. They billed me personally, stating that our…read moreinsurance would not cover the charges; then went ahead and billed the insurance company anyway -- resulting in a double payment. The company has ignored all our requests for reimbursement and has a lawsuit pending against them.

My very elderly dad was taken to the St. Joe ER rather than his usual hospital as it was closer to…read morehis home. We heard about bad reviews so we were surprised how well he was treated. He probably went through ER fairly fast as he had a severe breathing issue. He saw plenty of different doctors because he had several issues, the 5th floor nurses were great and helpful to answer our questions. Only issue was communication with the food service - since Dad was on a special diet they sent him wrong stuff a few times. After almost 2 weeks, he recovered enough and got into the rehab wing where he has a big private room and 3 different therapists to keep him busy.

There are about 2 doctors in this whole hospital ... so be prepared to wait at least 5 hours in…read moreemergency. Also they don't check up on u ever & when they do they they are super rude & ignorant . I'm starting to realize I rather pass out or die than come here . Also not to mention this hospital is dirty & ghetto .

If you have all day to wait then come here. The wait time is ridiculous and unnecessary. Waited 2…read morehours to get in the back for them to tell me 3 more people were in front of me. Waisted 2 hours to not be seen

Wonderful staff. Glad they were open on Easter. Thank you for your care and services. I'm on my way…read moreto recovery!

Don't have me show up here at 7:15 in the morning if your not gonna open the doors til 7:30. I'm…read morestanding outside the door and the two ladies are literally staring at me while I'm getting attacked by gnats.

This rating is in response only to the lab services. In the past year, I have shown up for lab…read morework, only to be turned away because the lab was not staffed. If you are going to have a lab, it should be staffed or have published hours when it is going to be staffed. The office response was to go to another location, which was out to Oswego, and very inconvenient for a working person. Today's visit was an insult; an at home lab test was ordered for me, which I picked up the supplies last week. When I returned my test today (urine to analyze for kidney stones), I was told the lab gave me the incorrect supplies and I had to do it over again, but they did not have the supplies, and I would have to go up to a lab in Downers Grove to pick up what I needed. Not only is this inconvenient, but now it is more expensive as I have already met my yearly deductible. Here it is December 30, and there is no way I can get it done before the end of the day tomorrow. There definitely needs to be some changes for the lab for services and communications at this location.

I checked in on line. I sat down in waiting room and was called immediately by Angel. She was…read moresuperb! She was so friendly and did a quick accurate stick. The office and waiting room was immaculate! I recommend this Quest location!

Everyone was wonderful, quick and painless. Made an appointment was in and out. The lobby was…read moreclean, very professional