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    Alverno Laboratories

    5.0 (1 review)
    Closed • Closed

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    4 years ago

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    Immediate Care Walk-in Clinic

    Immediate Care Walk-in Clinic

    1.7(7 reviews)
    1.1 mi

    Omg I went there today with my wife the lady who works there on the front desk was so rude. We had…read moreto pay before we see the doctor how embarrassing is that. I know she is probably the owner. She brought us to the room and 5 minutes later she went back and said the we need to move to a different room. Not even excuse me or anything but the positive side is the doctor was super nice and cared. I wish the doctor worked with nice people.

    Days ago, I booked four appointments from 9:45-10:30 for four family members to be covid tested…read morethis morning. Upon arrival and checking in via the app where I made our appointments, I didn't see us listed in the reserved appointments on their tablet. I asked the woman behind the front desk and she said "yeah, that's too bad, huh. You'll have to sign in as a walk-in. It's a three hour wait right now". When i tried to ask why we couldn't be seen during our scheduled appointment time, she cut me off and answered the phone. What I don't understand was why my appointments weren't validated, and why anyone else who hadn't made an appointment was put as priority when they were a walk in. This place is an absolute joke. The staff is rude, their management is questionable at best. Avoid this place at all costs. Oh, and as I returned to the car, I checked the website for their "live wait" time and was quoted 15 minutes. Garbage. If I could give negative stars, I would.

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    Immediate Care Walk-in Clinic - "Live wait" was actually over three hours, even with booked appointments.

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    "Live wait" was actually over three hours, even with booked appointments.

    Alverno Laboratories - laboratorytesting - Updated October 2026

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