Awesome place except one Employee which was the person who does vitals long ponytail how she wears her hair very rude no bedside manner We go there for need of healthcare but with her attitude girl bye!!! But everyone else awesome above and beyond will recommend this place read more

If I can give 0 stars I would. Originally had an appointment Feb 12, they cancelled my appointment due to plumbing issues, reschedule me for March 2, cancelled my appointment due to plumbing issues. Now wants me to come in March 5, at a time I'll be at work! Unprofessional, won't work around my time . Been out of med since Feb 15, other location won't have appointments til April! read more

Much better than high desert medical...yeah I said it! Lol I was checked in, seen and discharged all in 1 hour. The check in was seamless and quick. They have 1 TV in the emergency room waiting room. read more

This place was amazing. First we were sent here as it's normally not busy. That was false. Place was non stop busy. The staff were great from the beginning. We sat in waiting room the whole time as there were no beds. They took her to blood, X-ray and talking w the doctor and nurse. Everyone was super friendly and we were only there for 5 hours. Place is super clean and the cafeteria was small but nice. Coffee meh. Overall very nice staff. Thank you. read more

Adventist Health Tehachapi Valley - Lobby - Hospitals Near Me - Tehachapi, California

The care was great. All of the staff were friendly and seemed to geniunly care for the patients. We were seen rapidly and they were able to take care of our worries. They were able to diagnose my daughter only had scratched the surface of her eye, and had nothing stuck in it. read more

I have been dealing with a medical condition since 2021 that has caused significant challenges over the years. This November, I was unwell for most of the month and ended up in the emergency room on Saturday. I assumed it would be a standard visit for fluids and antibiotics, and I'd be on my way. Unfortunately, things had progressed and worsened, leading to my admission to the hospital. The experience was difficult--I was in a lot of pain, separated from my family, including my daughter who is about to give birth, and isolated in a room. It was a frightening time. However, I was fortunate to have an incredible team of doctors, nurses, and CNAs who provided outstanding care. I didn't allow anyone to visit me because I didn't want to risk spreading illness during the holidays, which made the isolation even harder. Without the support of this amazing medical team, I don't know how I would've managed. I considered naming the individuals who helped me, but I'm afraid I might forget someone since the first few days were particularly rough. If any of my care team is reading this, please know how much I deeply appreciate everything you did for me. Your top-notch care made all the difference. Now for some areas of improvement: 1. Television and Entertainment: Being confined to a hospital room can feel very lonely, and the TV is often the only distraction. Unfortunately, the channels were limited, and many were pixelated or unwatchable. Toward the end of my stay, the TV stopped working altogether, and no one came to fix it despite my reports. This is an issue that could and should be addressed. 2. Shower Facilities: The hospital lacked functional showers for patients. The bathroom showers were out of use due to safety code issues, and the designated shower room was also unavailable due to water system concerns. While warm wipes were provided, going a full week without washing my hair made me feel incredibly uncomfortable. This is an area that deserves urgent attention to ensure patients can maintain basic hygiene. 3. Nutrition Issues: Nutrition services were inconsistent. Despite being on a strict liquid diet, my orders were often incorrect. On one occasion, I was served chicken and green beans instead of the prescribed soft diet. Thankfully, my nurse stepped in and brought me the appropriate vegetable broth and Jell-O, but it was frustrating to deal with such repeated mistakes. In summary, the care provided by the staff on Med Surge 1 was truly exceptional--five stars without a doubt. However, the hospital itself, due to issues with TV, shower facilities, and nutrition, would earn a three-star rating. Thank you again, Med Surge 1, for your kindness and support during such a challenging time. 11/24/24 read more

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I had an appointment for a mammogram last week and I was pleasantly surprised at how quick and painless it was. The staff was very pleasant and kind. I was impressed with the quickness of my test results it took less than two days. So much better than the mammogram I had in Lancaster! read more

Dr. Luis villegas the emergency doctor/medicine specialist is very unprofessional & prejudice. treated me with no compassion or respect 0/10 dont waste your time read more

I've only been to this hospital to use the outpatient lab. I've always gotten registered and taken back fairly quickly. The phlebotomist has been great every time. My issue is with the billing department. Every time I pay up front my insurance then pays also and I end up being owed my money back. Every time I have to make multiple phone calls over a period of weeks/months to get my money back. Every time somebody in the billing office says yes they see the refund that is owed to me and they will start the process of getting it back to me. Then the next time I call I'm told exactly the same thing. This time my insurance paid them in January, it's now March and they still won't return the money they owe me. Not sure if they know it's illegal to keep money from the insurance and the patient, but it is. In the meantime I'm paying interest on the credit card I used and could be using the $300 they have to pay other bills. The care is great, billing department criminal. read more

With all the riff raff here in Tehachapi recently, being seen timely is out the window. HOURS upon HOURS of sitting and waiting. And that isn't just for the ER. Diagnostic testing around the corner from the ER takes HOURS now because they see all the riff raff in the ER BEFORE they tend to the normal people needing an Xray or MRI. It used to be a decent place to have to end up, not anymore. I will risk death by going to Bakersfield next time. read more

The nurses here are great and so very understanding, but the doctors are incompetent and seemingly have no idea what they are doing. Dr. Ghoreishi is completely out of touch with women and I had a horrible experience with him. His only saving grace was the nurses working under him. I went in for excessive bleeding and urinary retention after a vaginal surgery that same day. The bleeding was so bad I was losing about a cup of blood mixed with clots every 45 minutes for 3 hours. This incompetent man tried to tell me I was on my period...sir! I am a 30 year old woman who literally just had surgery down there several hours prior and I know what a period is, and that was not it! I didn't even bleed that much after having two babies much less on my period. My doctor who performed the surgery let him know what to do to stop the bleeding and sure enough, I was able to go see my doctor (a real doctor) the next day and the bleeding had stopped. Why? Because it wasn't period blood! It was excessive bleeding from my incision site. Ghoreishi actually wrote in my discharge papers that I was on my period. Very upset with my experience and the lack of knowledge and care he had; and the fact that I had to sign those stupid, false discharge papers. It was the nurses that got me the care I needed and ultimately sent me home in less pain and taken care of until I could get in to my surgery doctor the next day. Even then, I had to beg for the treatment I needed. I was not listened to until I was screaming in pain and they knew they had to do something. By the time they actually treated my urinary retention issue with a catheter (which also slowed down the bleeding), my bladder was over full. A woman's bladder (and I am a small woman) typically holds about 300ml of fluid. Mine was at 500ml. It is this kind of incompetence that is going to get them sued, or worse, somebody seriously ill who isn't cared for or listened to and ends in serious injury or death. I wish I had followed my doctor's advice and gone to Mercy in Bakersfield for emergency care. That said, I was bleeding so much and in so much pain I don't think I could have made it there comfortably. Sad that this is the only option for any sort of urgent/emergency care in the nearby area. read more

Organized, professional, knowledgeable, motivated, and caring staff. A gem for Kern County.

My mother was admitted in ER with bilateral pneumonia, UTI and poor blood results. ER MD and nurse Melody were extremely prompt and kind. My mother was admitted into the hospital and all nurses there were exceptionally kind. Thank you for your big hearts and bright minds and putting my mom onto the path of healing! I am forever grateful! read more

This place is ridiculous I came for an appointment to get a mammogram and 20mins before appointment they talking about they need imaging seriously this is the second time they have done this on the same day Laney is very rude and dishonest I will never ever return here. read more

Rude staff. Horrible care for patients. I brought my elderly mother in law in for shortness of breath and tingling in her legs. We waited in the full waiting room with extremely sick individuals for over three hours with no update or regard. Do not come here, the staff and doctors clearly don't know how to provide good patient care. ZERO STARS!! read more

I brought my son to the E.R. due to a possible concussion. Everyone was so nice and accommodating. I especially liked that it was clean. I would highly recommend this E.R. read more

If I could give this hospital zero I would.... The care is horrible....my son went in last night. He had tested positive for Covid and had a fever for 7 days and the cough was getting worse by the day. So because they live in the area, this is the closest place....WRONG CHOICE!!!! They did nothing for him, told him his oxygen was good and his chest sounded clear. My son asked if he should get a chest xray and a Physical Asst by the name of Jennifer Diane told him there was no need and sent him home. Next morning he calls and makes an appointment with his Kaiser Dr who had him come to Bakersfield. The first thing they did was give him a chest xray which revealed !!!!! GUESS WHAT!!!!! PNEUMONIA!!!! WOW!!!! They also did blood work and got him on a nebulizer to help with the cough... Jennifer Diane Physican Asst. did nothing to help him. We're talking about coughing so hard its hard to catch his breath. Oh she did give him something to help with his upset stomach........ Please Please Please ...if you have an emergency don't risk going to this hospital. Take your chances and drive to Bakersfield....I would never go to this place for any type of treatment. I just wonder if Jennifer Diane treats her family members the same way. She has no business being in an ER or anyplace else for that matter. The only good thing about this hospital is there wasn't a wait.....shocker.....now I know why.....Who would want to go there... Stay clear of this place if you want to be taken care of ......Thank God my son went to Bakersfield the next morning to get the care he needed because he sure didn't get it there. I feel sorry for everyone who lives in this community and this is the only care to get.... Jennifer Diane, maybe next time take care of your patients take the time and give them the tests they need. Its not like you have to pay for it!!! Beware!!! Don't Go Here!!!!!! To any admin reading this, maybe you should take your time hiring and not end up with employees who really don't care and just hurry to get you in and out....horrible horrible care.....will never go back and will never recommend to anyone! read more

Sitting in the hospital waiting room for my Appointment. Every employee I observed is kind and considerate, but especially a security guard who brought a woman out who's waiting for a ride and he went and got her a sandwich and a drink because she's gonna be sitting here a while. I think the employees here are exceptional. read more

Went in for what could have been a big problem and we were rightfully worried. The ED staff was very pleasant and got us seen fairly quickly. We were put in queue for a ultra sounds and didn't have to wait long for that either. All in all the team did a great job and was probably the best ER visit I've ever had (out of the 2 I've had in 40 years) read more

This location has closed & hospital has moved. It shows up as Adventist health on google, north of hwy 58 off mil street. 1100 Magellan DR. Sorry, couldn't find address from health district website Tehachapi & is affiliated with Adventist Health read more

02/10/2024 Brought my daughter to the ER for a 100.1 fever, staff was rude, 0 communication nurse asked what was wrong and in the middle of talking she walks away. No updates , no doctor , also important to mention in the waiting room was my wife, daughter and another mother and her kid so I don't think too busy. It's been 2 hours and no updates parents don't bring yours kids here read more

Nice new hospital with good kind and helpful staff, good food for vegetarians and nice rooms with easy-to-navigate tv service. I recommend the chaplain, Josh, there also for a good guy to talk with. As for doctor's care in an emergency situation, I was better being transferred to Bakersfield, where I found staff better able to treat my punctured lung. I think that's reasonable that you will find greater specialization in a bigger city. I recommend you ALWAYS take that into consideration. read more

I have been to Adventist Tehachapi 4 times last night. Retired now asked them how much CAT Scan treatment would cost me. They did not tell me and I did not know I was out of Network. What I found out was they should have just made sure I was stable, which I was and then move me to Bakersfield. The CAT Scan cost my medical insurance $5600 and me $1700.00. Found out for what was needed a X ray would have been satisfactory. There a rip off. Only go there to insure your stable and request to be moved or if possible. Have a friend or family member get you the hell out of there. Would perfer to rate less than zero! read more

Shame on you Tehachapi Adventist Health Hospital Worst ER visit ever. I arrived at About 225 am was greeted by the rudest most unprofessional Adventist Health Hospital Staff. From Security to the intake receptionist to the nightmare triage person (could care less why you are there) I informed this monster that I'm 57 yrs old hadn't eaten or drank in 5 days I was weak having trouble breathing and unable to sit up and needed immediate attention feeling I was going to pass out. Never took my weight not once made eye contact with me as she continued with her backwoods attitude I Was told that it would be 3hrs before I could be seen. (Nasty) Ended up " If you want to lay down and wait go to main lobby and figure somewhere to lay down" (Nasty) Sleeping for 4 hours on cold concrete lobby floor, that was until the rude female security comes and stands over yelling at the top of her lungs "what am I doing there can't lay down get up" so I proceeded to ask front reception if I was ever going to be called in because I was feeling sicker and I feel like I'm dying. Her rude condescending response " Your not dying go back and wait nurses are changing shifts they will call you shortly that was 630am finally after 2 more torturous hours I see a Dr come out of ER and complain to him gets me a bed immediately within 2 minutes of speaking to him. The nastiness in the front of house is Terrible. starts from the bully Security Guy or girl talking down to you being rude and unprofessional when you trying to enter the hospital because you don't feel well, Than the rude unprofessional intake receptionist pulls up with there lousy attitude and finally you get to meet the rudest non caring triage person (could care less about you). Such a sad case for this beautiful multimillion dollar Hospital what a complete Embarrassment. The threathing signs that you post about ZERO tolerance should work both ways. How about EDUCATING YOUR EMPLOYEES On how to treat PEOPLE who are coming to them for help and care. Maybe a different Security Co. the tough guy/girl attitude is just wrong. The GHETTO mentality and unprofessional behavior they express is terrible. The uneducated and Bully Security Staff should not be the FIRST contact when arriving to the ER ITS PATHETIC and unfair to the patients visiting the Hospital. COMPLETE EMBARRASSMENT. If this what we get from the ER employees can't imagine it any better in the main hospital. But Quick to charge $2000+ for a ER visit. read more

I and family members recently moved to Tehachapi, my Mother, Father, Brother and I have all been to this Hospital. I've been there 3 times and each time they have you waiting in the waiting room for hours in upright uncomfortable chairs for hours. They may even come out take blood in the waiting room, put a pic line in and leave you for hours, When you're COVID positive you don't feel well and it seems their not very sympathetic to how you feel. I know they are way under Staffed and need help. Don't go there expecting excellent service. read more

I attempted to speak with the CFO of the company, Chester Beedle. I was referred to him by the Tehachapi Chamber of Commerce. Before I could even finish introducing myself he said "we're not interested" and hung up on me while I was still speaking. What an incredibly rude and unprofessional response from an executive of Adventist Health. What a terrible representative of the company. I've never been treated like this before by any executive I was speaking with in the past. read more

The staff is amazing. They make you feel at home, from the front desk to the doctors, even maintenance. I highly recommend this hospital. Also the facility is very clean. ER wait time is much quicker than others I've been too. Thank you Adventist Health Tehachapi Valley! read more

Dr didn't even really look at me. Seemed like they were more worried about having an empty waiting room than treating people. Will try to avoid here unless I absolutely have to go. read more

Checked in at around 10:30 am and was discharged by 12:40pm on 11/26/21. Waiting at the ER is never fun. I anticipated a long wait because, well, it's the ER. My son was seen by the PA Max Maude. He was quick and very nice to my son. The nurse Kristin was soooo helpful! I really appreciated the staff allowing me to sit in my car instead of waiting outside. It was just too chilly for us. read more

I have been to the emergency room twice here. Once for myself, once for my child. The staff, nurses, doctors, and ultrasound techs were different both times, and both times they were all wonderful. Being in the emergency room sucks but they made it the best experience possible. My husband also had positive experiences both times he went for injuries that needed immediate attention. I cannot recommend the ER staff enough. And the facility is clean and calm. read more

Had a CT scan performed 12/2018. Received the report with findings describing a kidney cyst Brought the images to Cedars in Los Angeles for a 2nd opinion. Turns out Adventist missed a thing or 2 Nothing big only MULTIPLE CYSTS ON BOTH KIDNEYS.. But hey, it boils down to what you pay for right? read more

I believe everyone's experience at places like these can vary. Me, megan and her mom came here at 4am one time because she was sick, and had some swelling. The waiting room is pretty small, but the hospital is kinda small as well so yeah. What I DID like was that the woman at the front desk was really nice and helped out as much as she could while we waited, and before we left too. And we didn't wait at all to be admitted. It took like 10 minutes to get inside. And they only took about 30 minutes with her. Giving her her shots, and checking her out. We were there a total of maybe 50 minutes to an hour, and she felt a lot better the couple hours after we saw them. Maybe nobody else was sick that day, but they helped us out really well, and really quick! Thank god! read more

Adventist Health Tehachapi Valley - Hospitals Near Me - Tehachapi, California

The staff displayed very little care for my grandmother. I would not trust this place with any more of my family members. If you have to go here, advocate for yourself because the staff will not. She had to volunteer information that was important that the staff did not ask her. It just really seemed like they did not care, and frankly I question their judgment with regard to her care. Also: The security guard for the emergency room had an absolutely filthy mouth. Based on the other reviews, we're also concerned about their billing practices given how little care they exhibited. Btw: the nurse/doctor told my grandma that the hospital "can't afford" and MRI machine. Wtf? What else can't this hospital afford - good care? read more

My dad does a lot of work with wood, and he got cut, extremely badly. The bone was showing. We rushed him to this hospital and it was such a bad idea. We should have gone literally anywhere else. First of all, my dad was SHAKING in pain in the waiting room. Everyone could obviously see he needed to be seen. They triaged his hand and wrapped all his fingers together, when it should have been just the two that were cut to stop the bleeding. (We know an emergency room doctor personally, and yes they did that wrong) They proceeded to make him WAIT FOR 45 MINUTES TO BE PUT IN A ROOM!!! When he finally got into a room, they were going to call a finger specialist, who NEVER CAME. They had him wait in a room for about two hours, just sitting there. He could have been in an out in less than an hour and a half so obviously the "nurses" working there have no experience on how to run an emergency room efficiently. We have a friend who got us in with a finger specialist, and when he went to do the final surgery to reconnect and fix his two fingers, the doctor let us know, when they did the stitches at the ER room, THEY LEFT DIRT inside of his hand!!!! Which would have become infected and he would have lost his hand. Please PLEASE do not go here in an emergency. Unless you'd like to wait to bleed out, or be left with infection so you can loose a limb. Save yourself! read more

Brought my husband into the ER this morning. From the first greeting we were treated so wonderful. The entire staff, RN's Joyce and jay are the best. Dr. Riggs was so personable and professional, made us feel very comfortable. Thank you so much for the best care. Earl and carol read more

I went to ER for something and stayed overnight I cannot tell you how great the experience was and how nice every single doctor and nurse was. They were so great! Kind, respectful and non-judgmental very very very great place read more

I tried to set an appointment and was told they only take walk-ins. When I did my walk-in for a hemorrhoid, which is by no means an emergency, was told I was going to be seen ONLY in the emergency room. They then proceeded to charge over 700 USD for seeing a doctor in the ER (for a hemorrhoid!) for less than 2 minutes and getting a prescription that didn't even work...I ended up curing the issue with a home remedy since the meds didn't work. I don't feel like I was treated...I feel like my wallet was milked. It's a damn shame what greed is doing to medical services these days. I'm never going here again. read more

Very rude staff, very long wait, no help, worse than the other hospital!!! never go here!

My family has used this hospital a few times through the years. The wait at times can be a lot depending on how busy they are. It is nice now that they are Adventist, they are not using the contract doctors from the old hospital. They would be a big reason this is a 3 star review right now. They have a uphill battle to come back from them. The new hospital looks nice and inviting. We have met a lot of nice people through out the hospital. We wish the new hospital would be fully functional and upgrade their service. They still send a lot down the hill and they are still using old equipment from the old hospital. read more

I have gone to this facility 3 times in the last 3 years and they have messed up 2 times. this time they did not have anyone call me to preregister me and my insurance after i made my appointment. So i got turned away till i made another appointment and made sure they noted i had insurance and this was preventive care that i get screened for every year. the next appointment they charged me even though i was in network and this NEVER used to cost me anything. After paying the bill I called my insurance and they will be giving me a refund. GET IT TOGETHER PEOPLE.!!!!! I realize that times are weird right now, but your a hospital, and i worry about the care you may be giving others . read more