Mitchell and his crew are very professional, considerate and thorough. They have the right…read moreequipment to get the job done well and safe. They made sure we were happy with what was done before the equipment was removed. I will not hesitate to have them back for needs.

I am reviewing this company's business practices, not their tree work, as no service was ever…read moreperformed. We hired them to trim one mature beech tree for $5,000 and paid a 50% deposit ($2,500) to secure a spot on their calendar. However, we never actually had a specific date scheduled. No crew was assigned, no equipment was reserved, and no timeline was ever confirmed. After signing, we obtained a second opinion from a certified arborist and decided to cancel. As per their contract, we forfeited 50% of the deposit ($1,250), despite the fact that they incurred zero costs related to our project. I take responsibility for not scrutinizing the cancellation clause more closely. However, a 50% penalty is wildly excessive at this preliminary stage. The contract even includes a clause offering a "full credit" if we rebook later, which proves they are willing to apply this money to future work rather than absorb a loss. If they can give 100% credit for future services, they are not suffering a 50% financial hit by issuing a cash refund. When I asked the owner to negotiate a reasonable administrative fee (e.g., a few hundred dollars for their time writing the estimate), he refused to engage in good faith. I would have happily paid for their time, but keeping $1,250 for zero services rendered feels punitive, not compensatory. Advice to future customers: Read the cancellation clause very carefully. I would ask this specific question: If I cancel before you assign a specific work date to my job, what is the actual cancellation fee? Don't assume a deposit is refundable just because they haven't done any work. Get the answer in writing before you sign. Bottom line: This is a $1,250 lesson where one needs to read every line and get cancellation terms in writing before paying a deposit.

Excellent service with great communication. Arrived on time and efficiently removed a large pine…read moretree. Arrived at 12:30pm and completed work and cleanup by 2:00 pm. They cleaned up the area and if it wasn't for the chain saw chips in the flower bed you would know they were here. I give Hall's the highest rating. Pricing was reasonable.

I highly recommend the crew from Hall's Tree Service. They did a fantastic job of removing a series…read moreof trees that could have been potential problems of falling on our house or barn. Not only did they remove all the trees, they did a great job with cleanup. Well done to the crew that worked so skillfully!

Above and beyond service, they did more than requested and actually looked like they were having…read morefun doing it. Great performance and price

We had them remove two trees in our backyard in early November... Their quote was several thousand…read moredollars less than other companies. From cutting down, to stump grinding, to clean-up, everything went great!! This is the second time I've used their company. If I need my last two trees removed someday, I'll call them again!

Many are happy with this company. I unfortunately am not. 2 stars is only because someone did come…read moreout to see what work needed to be done. This was on Aug 21st. I accepted the quote but and was told I would find out the following week when we would be scheduled. Never heard from them. I called the office 2 times to question when I would be scheduled. The office Asst said call back next week if you don't hear back. I did and was told someone would call me the following day. To this day I am still waiting. I guess our job was just too small and they truly were not interested. I find it hard to believe a tree company is so busy that they can't even call back after a month. We no longer need services from this company. We contacted another company. They were out within 48 hrs. They did an excellent job. Today is Sept 19th

One of my favorite parts of our backyard is the crimson king maple tree. It gives plenty of shade…read morefor my hammock in the summer and is a great spot to see different birds throughout the year, including a bunch of woodpeckers. When we first moved in, we noticed that the tree looked like it had been sealed with some black tar and we worried about its health. We called West Michigan Tree Services to come take a look at it, and they gave us some advice and a care plan. They treated the tree and injected some fertilizer into the roots. They did some other work to it as well in order to give it the best possible outcome. I'd hate to lose this tree, so I'm willing to invest some money into its care. Each spring I receive a tree care contract via email that includes the cost of service for that year and what will be done. If you pre-pay before a certain date, you get a 10% discount, and the work is done that spring. We've been doing this for the past few years, and our tree is looking great! I'm so thankful for the certified arborists and staff for helping us care for our tree. They also provide tree removal and stump grinding, pruning, and land and lot clearing services.

Very prompt (and fair) estimate... I said yes, and the next day the tree was gone! Paul the owner…read morewas great to deal with and the crew was awesome. A pretty tough job... 90-100' tree very close to the house. They have their own crane truck which was essential and they know how to use it... literally swinging branches (that on their own were the size of a decent tree) down from the top and gently laying them down in the yard to be cut up and hauled away. A small, delicate Japanese maple was very close to the base of the 50"+ diameter trunk of the tree they took out and they didn't ruffle a leaf on the maple. Stump grinding and clean up the following day. Did this in early March so we need it warm up a bit first, but they'll be back to complete the clean up, spread some topsoil and grass seed in a month or so. Highly recommended!

Very poor service ! The workers were playing hooky instead of working. They are lazy. They cut the…read moretree down at my home. Then left trees in the street, and all over my yard. They put holes in my roof and it collapsed. They told me that would cost $900 to repair all the holes they made. This caused water to leak on my kitchen and bathroom floor.The trees in street made it hard for traffic to past. I had to call another tree company to fix the problem. Great Lakes Tree quote me $1000 and told me it would not more than that. They came a few days later telling me the price was changed to $2000. When I went to the bank, I found out the company charged my credit card $2500 . They refused to return any of my calls. I would not recommend them to anyone. I am working with the bank to get my money back. They do not complete their work.

They arrived on time and as scheduled, then worked very steadily. They did an excellent job…read moreforestry mulching tree tops left by loggers and with the stump grinding they did the next day. I would highly recommend this business.

Did work as requested. Worked without stopping until finished. Very good people to work with. Thank…read moreyou

Priced out our job to remove 3 BIG trees near the house and TN was 60% cheaper than the other…read morequotes. Owner returned all my phone calls and was straight forward with information. Came in and did the desjob. And they cleaned up after themselves. I would highly recommend this company.

Daniel arrived ready to work. He gave us good advice about where to plant the saplings. Great job,…read moreD!