I live on a dead end private drive. The neighbors had this company cut some trees down and they…read moreblocked our entire road from 8:30am until 5:30pm. This for one is completely illegal and for 2 nobody from this company ever thought to talk to myself or the other neighbor at the end of street. I have an elderly parent that I take care of and if she would have needed emergency services, they would have had to wait for the crew to pull the arms in from their truck and move tree branches out of the way before being able to get to us. This is completely unacceptable. 2 minutes could be the difference between life and death!

They completed the garage roof and gutter repairs to my complete satisfaction in February, 2026…read more Weather caused delays. They did a good job and I was compensated for the delay and inconvenience. I would not hesitate to call them again for tree service.

Charged 13k to remove a half a tree that had fallen on my garage. They were recommended by my…read moreinsurance company so I didn't think to check how much it would cost but they gouged it so much that they took my whole policy payout and my garage cannot be fixed. Spoke with Tim at the office and he cannot even send me an invoice until the end of day. Run do not use these people. Also to note: They came the day after they said they would be there, they did not call I had to reach out. I gave a pass on this as there was a major storm, but not very professional to not call. I had to call the office 6 times before they answered this morning. Charged for clean up, however there are still 3 large pieces of tree in my yard. They're was some type of manager (Lansing lesson) there because their Lansing crews had been "caught doing stuff they shouldn't" Do not use this company Edit / Follow up: After reaching out and waiting they did send me an invoice for just over 8500 for the same job, never did receive an invoice for the 13 thousand that they sent to my insurance company. This still seems excessive to me and I did reach out and they were unwilling to lower it any more. They charge for a full 8 hour day no matter how long they are actually on the job, which they state is standard practice, however none of the other three tree companies I called do this. I never received a response to my email questioning this, however, Rebecca was able to email me within minutes when I asked where to send the check. The contact that they make you sign leaves absolutely no protection for you the customer, they can do what ever they want and there is no recourse, including not honoring any estimate given. If you don't pay within 30 days they will charge you interest. This is a predatory company and they are very good at seeming like they are their to help until you get the invoice, then they will not help at all.

We had a walnut tree that was leaning over our house and deck, and was also very close to our…read moreneighbor's house and fence. I submitted a quote request on their website and Tim came out the next day. We received one other quote, and New Life's was much better. Due to a lot of rain, it did take a few weeks for them to get around to taking down our tree. They did a great job and left our yard very clean. I would definitely work with them again.

My wife and I recently had five trees removed from our property. Four of the five trees were…read moreapproximately 100 ft tall threatening our house, fence, and swimming pool. We had a great original consult with Dillon and then the crew came in to do what was a difficult job. Our original contacts were crew members Blake, Nico, and Josh who did the removals and clean up. They did a second walk through of the property with me and not only came across as professional but good guys who cared about what we needed from them. Jakob and Grant did the stump clean up! They took the stumps down well below ground level and then raked and seeded the spaces where the trees that come out. We could not have been more satisfied with the job that all the guys at Wise Owl did.

Wise Owl Tree Company did great work removing a diseased tree for us. All staff are knowledgeable…read moreand friendly. Holly is pleasant and helpful answering phone , Tim came out to examine tree and give estimate. He was helpful and knowledgeable. Dylan, CJ, Jacob and Travis were very polite , and did a professional job removing tree safely, and cleaning up efficiently. Thank you to everyone at Wise Owl Tree Company.

Mitchell and his crew are very professional, considerate and thorough. They have the right…read moreequipment to get the job done well and safe. They made sure we were happy with what was done before the equipment was removed. I will not hesitate to have them back for needs.

I am reviewing this company's business practices, not their tree work, as no service was ever…read moreperformed. We hired them to trim one mature beech tree for $5,000 and paid a 50% deposit ($2,500) to secure a spot on their calendar. However, we never actually had a specific date scheduled. No crew was assigned, no equipment was reserved, and no timeline was ever confirmed. After signing, we obtained a second opinion from a certified arborist and decided to cancel. As per their contract, we forfeited 50% of the deposit ($1,250), despite the fact that they incurred zero costs related to our project. I take responsibility for not scrutinizing the cancellation clause more closely. However, a 50% penalty is wildly excessive at this preliminary stage. The contract even includes a clause offering a "full credit" if we rebook later, which proves they are willing to apply this money to future work rather than absorb a loss. If they can give 100% credit for future services, they are not suffering a 50% financial hit by issuing a cash refund. When I asked the owner to negotiate a reasonable administrative fee (e.g., a few hundred dollars for their time writing the estimate), he refused to engage in good faith. I would have happily paid for their time, but keeping $1,250 for zero services rendered feels punitive, not compensatory. Advice to future customers: Read the cancellation clause very carefully. I would ask this specific question: If I cancel before you assign a specific work date to my job, what is the actual cancellation fee? Don't assume a deposit is refundable just because they haven't done any work. Get the answer in writing before you sign. Bottom line: This is a $1,250 lesson where one needs to read every line and get cancellation terms in writing before paying a deposit.

Needed a couple smaller one trees down. Contacted O'Neil, and they responded quickly. Got the quote…read moreover quickly and scheduled the removal quickly. They were on time, removed the trees, removed stumps within a couple hours. Clean up was very good as well. Highly recommend.

Tyler and his crew did excellent and quick work. Price was very fair and the quality was great. I…read morehad a large cherry tree and two stumps ground down. I highly recommend them.

Randy and his crew of four young men gave us a quote last Friday, which we approved to trim many of…read morethe limbs/branches hanging over my daughter's home in Kentwood on her front yard, 100+ year old maple tree. They arrived as promised, trimmed all the discussed branches, stacked the cut logs in the back yard, dumped the wood chips also in the back yard (which will be used around the house), and cleaned up as promised. All five workers were friendly and hard working. We would definitely recommend Randy's Tree Trimming and will use them again if needed.

I had a terrible experience with Randy's tree trimming. They we're supposed to remove the stumps…read morebut hide many under debris they left on top of the stumps. I feel they they enjoyed ripping we off. My wife and I felt ripped off. I understand now why it's recommended to research the people you hire.

Excellent service with great communication. Arrived on time and efficiently removed a large pine…read moretree. Arrived at 12:30pm and completed work and cleanup by 2:00 pm. They cleaned up the area and if it wasn't for the chain saw chips in the flower bed you would know they were here. I give Hall's the highest rating. Pricing was reasonable.

I highly recommend the crew from Hall's Tree Service. They did a fantastic job of removing a series…read moreof trees that could have been potential problems of falling on our house or barn. Not only did they remove all the trees, they did a great job with cleanup. Well done to the crew that worked so skillfully!

Top notch tree service. So professional. These guys know what they are doing. Took our an 82 ft…read moretree over out garage with skill and finesse. The clean up was exceptional. The kicker for me is they saved a nest of baby birds so they can be cared for by their mommy. Skilled professionals with hearts. Highly highly recommended five stars

There is probably not enough space to mention how great Francisco and his team are. I was very…read moreimpressed with their work and that they took extra care not to damage any nearby trees or landscaping. Prompt response and service? Check! Excellent work and clean-up? Check! Cost? Extremely reasonable! I would recommend him to my entire neighborhood and anyone else needing trimming or removal.