0/10 Rented a Chevy Express van from here to go on a trip…read moreto Maryland for a family member's funeral. Everything was fine until they called and threatened to shut the van off while we were 16 HOURS away from home. I don't think we'll be renting from here again..

Trash company. They do NOT follow thier own rules. They are thieves DO NOT RENT. I'm filing several…read moreformal complaints against this company. Unprofessional no customer service. Cars are trash dirty unreliable. They do everything not to return deposit.

I scheduled a one way rental truck and I arrived at the location, and they did not have the truck…read more Did not even get me another truck. I had this out of state move planned for a month or two now. It cost me a lot of money since Budget did not have the truck. I will not rent a truck or a rental cars from them anymore including when I'm renting for a business trip. I still can't believe budget did not have the truck. When someone is moving it takes a lot of planning and other considerations like paying people to help and several other factors. Also, I went back and forth with customer service while at the location and still did not get any answers when the booking was completed online. Never again...

Most probably the easiest place to rent a vehicle in Atlanta but the customer service desk is very…read morevery lack luster. I hate to spend my money at a place where the employees make you feel like they are doing me a favor for the service I'm paying for. They have a great assortment of cars available if you can just muster the paper bag personality of the front desk. Didn't even get a thank you or bye as I was leaving. Smh

Always the best customer service. Black owned and close to home…read more This family owned business has taken care of my transportation needs, since my arrival to GA Feb 2022. Support Black Owned with excellence.

Do not rent vehicles from here. I prepaid for a vehicle, went to pickup and then returned. I took…read morepictures and videos prior to getting in the vehicle and upon returning. Employees have no knowledge of their inventory. I returned the vehicle and it was inspected by an employee who said I was good. I leave and my $41 receipt became $94 because they charged me for a full tank when the rental was not given to me with a full tank. I filled it back exactly where it was upon pickup. Customer service here is no good.

I received an email from customer service which stated, " ... situations can sometimes develop that…read moreprevent us from honoring a reservation." My response, "... it is unacceptable that any of your customers would be stranded without a vehicle, which is what occurred in my situation." We have our phone numbers listed on the reservation and a simple phone call should be made so that we can make other arraignments.

Please do not call this phone number. It's private cell phone number. Hertz mistakenly put my…read morenumber on their website and REFUSES to help me remove it.