We have used them for both our Airbnb and a new home we just purchased. The office staff is very…read moreeasy to work with. David does an excellent job. He shows up on time and gets the job done quickly. He's thorough and he does the job right the first time. I appreciate the way he explains everything before he continues. We have had a LOT of plumbing that needed to be fixed and they are always so quick to accommodate. They are also very reasonably priced. We highly recommend them.

leaky sink and toilet....... prompt service and very competent...got to root of problem and now I…read morehave to decide on my options ..... 10 out of 10 ....would hire them again !!!

Professional. Friendly Promptness.respectful. Great work. Always amazing. Highly recommend.read more

My shower was causing my toilet to have water flowing out from the bottom. Water was flooding out…read morefrom the sewer line into the backyard. My clothes washers drain was also overflowing behind the washer as well as out into the garage. I have used other companies before they seemed to only put a band aid on the problem. These folks fixed it!!!!! I highly recommend them.

Ryan Keadle did an awesome job. he located are old gas line and found it was PVC. He moved and…read morereplaced old line with poly and pipe. Ryan buried our new line and did a great job of putting all the dirt back in the ground. other than waiting on grass to grow back you would have never know where he put it. Ryan and his team are always very friendly and answered any questions we had. Thank you The Newsome

My service guy, Daniel, was awesome! Came over on a Saturday and got one of my drain pipes…read morereplaced. Thanks for the help!

Albert was knowledgeable, prompt, friendly, and did everything we asked for and then some!…read moreI would happily recommend their services and really appreciate the help!!

We had a sewer drain issue that my 50ft manual feed snake would not clear. Since purchasing the…read morehouse 32 years ago the only cleanout I knew of was 2" cast iron outside wall at the origin point of the drain system at the kitchen. I talked with several plumbing companies, most them wanted to re-attempt snaking, which I had already done twice with no result. If that didn't work then they would use the hydro jet high-pressure washer to attempt to clear. Our house being 60+ years old I did not want to risk the hydro-jetting, which could severely damage the piping under the slab, until the line was cleared. What I really needed was to know if I had a cleanout on the main sewer line where it exits the house and those companies wanted a additional large sum of money to use a camera with a locating sensor only after the line was cleared and flowing. We had used Mr Rooter in the past (before purchasing the 50' snake machine) so I called and asked them to have their most experienced tech call me. Albert called me back, he actually still had me as a contact in his phone after many years, and we discussed the situation and decided on a plan. Albert came out and used his camera and locator from the main roof vent to locate the blockage and where the main line exited the house. They tried the longest snake machine they could lift on the roof but it would not reach the blockage. Since they could not clear the blockage Albert said there was a 30 day warranty on the callout and that if I could find the existing cleanout or dig the line out and install one, he would come back and re-run the snake from there and clear it. I found the cleanout and Albert came back, ran the snake and cleared the blockage and ran his camera thru the lines to make sure it was clear and had no damage or remaining issues. Albert is very knowledgeable and friendly, explained things well and is a very skilled camera technician, the charges were reasonable and fair. Overall a fantastic experience and will continue to use Mr Rooter if problems arise again!

I called in for a free estimate afraid of a big bill, but they came out and found roots in the…read morepipes and didn't have to replace anything. They solved a headache that's been bothering me for a year!!! AND they didn't charge for their time!!! Big thanks for to the 2 guys who came out to get my washer working right!!! Yall are awesome!!!

The dispatcher was so nice and helpful to assist me when I made my appointment to have my water…read moreheater replaced . Plumbers were knowledgeable, efficient, and explained everything clearly. They were very respectful of my home and cleaned up after themselves . I'd definitely recommend them to my friends and family.

I'm updating a review I wrote one week ago. I was left unsatisfied by an expensive service call…read morewith a temporary fix on my tankless water heater. This past Monday, Scottco called my husband to discuss the problem. He explained the issue. The sweet lady in the office to him she understand and would get back with him. Long story short, this problem is fixed permanently. I can't thank the folks in the office enough. They followed through and satisfied us!

Hi there, I wanted…read moreto warn others regarding my recent experience with Scottco. I must say that I was quite disappointed with the situation that unfolded. As a proud Texan who has served and worn my uniform proudly, I value honesty and fairness above all else. When I booked their services, I had no idea that they were over an hour away. When we did a google search for Hereford this company showed up as if they were local. We had a overpowering sewer stench in the building only that added to our sense of urgency. In my desperation to take care of my employees, I unknowingly booked Scottco while my wife had already booked another company. As a small company with only two employees, the $420 trip charge was quite devastating for us. I believe in compensating others for their time and would never want to take advantage of anyone. I understand that mistakes happen, and I am willing to pay a fair amount for the services rendered. However, I was taken aback when I was told that the original charge was almost $600 as if I needed to be happy with the current. I believe in dealing with companies that operate with integrity and put their heart into their operations. I own up to my mistake and am willing to pay what is fair. I always strive to take care of my fellow man and would never want to feel like I'm taking advantage of someone's error. I believe in fair and honest dealings.

When you have a plumbing issue, time is of the essence, promptness saves the day. As their name…read moreimplies Heroes plumbing came to the rescue. Jonathan was professional and courteous. Our situation was handled quickly and it wasn't cost prohibitive. I have used Heroes Plumbing for a couple of different jobs and they are the go-to plumbing company my son uses for his business. I would definitely recommend them.

I had Robert one of the owners to repair a mainline hair clog. He said 550.00 dollars to access the…read morepipe through the roof and said due to the dangers of it they have yo charge thst amount. I use to be a plumber and that price was a fucking ripoff. I strongly suspect they are charging ppl by how rich you appear. He did not demonstrate any company price sheet... federal trade commission should investigate their business practices. I highly recommend that no one use their services!!!!!