They were right on time scheduled. Gave me 3 options on what needed to be done on air conditioner. Gave me time to think about what route I wanted to go to fix old air conditioner or a full replacement. read more

These guys are professional and timely. The price for AC service will put you in the poor house. Diagnostic is around $119 to show up, the switch was $198 and so the bill is going to be quite a bit. The days of getting something fixed for less than $300 is pretty much gone. I would highly recommend these guys and just remember when it's hot, better to be cool. read more

Arived on time and did excellent work. Provide good information. Did suggest additions to my system but was professional and none pressure. Great company and great staff. read more

Dakota came on time and thoroughly cleaned out a clogged dryer vent and duct . He was quick, thorough and professional as well as courteous and polite. I will use Advantage heating again in the fall for furnace and duct /vent clean out . Thank you! 5 stars read more

Right on time, quickly diagnosed the problem with our heat pump. He checked the interior coils for an obvious leak and made sure everything was buttoned up. Proper use of PPE & shoe covers when inside. Highly recommend their services. read more

Ronnie from Latta Whitlow/ Advantage Heating came out and worked on our furnace this morning. He was professional and courteous, explained the problem and made the repair. I will request him by name should I need any additional work done. I could not be more satisfied. read more

I was having trouble with my furnace. Advantage sent technician Russell out within an hour. He quickly found the problem and a solution. He recommended that we replace the furnace, but that is not feasible for us right now. Instead, he found a replacement part and had it fixed in a couple of hours. Not cheap. But much less than a whole new furnace. The technician was friendly, personable, professional and nice to my dogs. Recommend highly! read more

I had $13,000 of work done on a remodel for my business. Details were handled by a general contractor. There were billing and design issues. When I called Advantage to inquire, as well as quotes for additional work, the manger would not speak with me and made the receptionist speak instead. The bills were paid, but Advantage would not stand behind their work and displayed cowardice and amateurism. DO NOT USE THIS COMPANY. read more

Summer's over and we've just finished paying the utility bills for the air conditioning season. Our brand new heating and cooling system which was installed by Advantage of Lawrence, KS in the fall of 2012. TAKING TEMPERATURES, RISING COSTS OF ENERGY, AND OUR OWN PERSONAL USE AND CONDITION OF THE SYSTEM INTO ACCOUNT, we are paying more now to the utility companies than we were with our old system. They said everything we had was terrible and that it had to go, even though we just wanted something fixed. Our systems were not ancient. Forced air gas furnace was new in 2003 and the two zones of the a/c system were new in 2002. The men were OK when they came out. Although I've never been happy with the very lame, amateurish look of the gases exhaust "pipe" from the furnace. They just stapled one of those cheap silver-colored plastic dryer vent deals to the side of our house. Check it out on the west side of our house at 909 W 6th St. When I complained about the cheapness of it, they reassured me with "it has insulation." That it does. But it looks really lame. Our house is on the National and State Register of Historic Places. We had to take out a five year loan just to pay this new system that I still don't think we needed. So there's that monthly expense, too. There aren't any mechanics any more. Just parts-changers or new system installers. For some reason we had to spend several hours in their offices in North Lawrence. Definitely picked up a ruptured vibe which I couldn't put into words. Sure enough, a few months later, the LJWorld said somebody who'd been there with us in the office had embezzled many thousands of dollars out of the coffers into their pocket. That didn't help my confidence in the company. I also remember that they kept demanding money before it was done, even though we'd already told them we were going to take out a loan through Arvest, their co-hort, and we couldn't hand them a check until we knew the final amount and the work was done. OK, Advantage. The ball's in your court now. I told you all of this stuff and I got all of the smiling and nodding and all of the talk, but where's the walk? read more

The tech was excellent. Professional. Understood the goal was to get the ac on and made it happen in an emergency while he was completely booked. Didn't try to pad the bill, but clearly explained that our HVAC was ancient, and the many repairs he did were just a quick-fix. And quick he was! 70 minutes to do multiple repairs on an antique system and we had cold air. Highly recommend this company. read more

Excellent Service. I left a message on a Sunday that I was having issues with my furnace. They called me and arrived the following day, New Years Eve in the morning. Service was quick and friendly. Will definitely use them going forward for all my heating and AC needs. read more

This is not a Lawrence Company in spite of their phone and attempt at making one think it is. I was very disappointed in dealing with their office, not so much the repairman himself, as the amount billed me was completely out of line as per other companies I contacted. No they did not fix my problem in spite of a bloated bill, I would not recommend this company to anyone. read more

I live in Topeka - and when I built my house, Latta-Whitlow installed the heating and air. I had always had them service the units each season. Last year when I called L-W for service, "Levi" in an Advantage truck came. After being here about 10 minutes, he told me that I needed a new AC - that I had a bad leak. At that time, my unit was 7 years old, and I had always had it serviced so I wasn't keen on buying a new AC. When I didn't fall for that, he said he would try to fix the leak. He was here for almost 4 hours - and said he couldn't find or repair the leak and wondered what I wanted to do. Frustrated, I opted to have him put in the Freon and I'd decide what to do later. He put $174 of Freon in and my total bill was $302 NOT counting the portion of my service contract that was applied to the bill. WELL, the AC worked fine all summer and also when I turned it on again this summer. I decided to use a different company this summer for the AC check. (I had been concerned since last summer that I was going to have to put in a new AC this year, and that thought had plagued me over the winder.) When the service tech (with a different company) came yesterday, everything checked out perfectly. In fact, he said you "definitely" don't have a leak because the Freon had been overfilled by a 1/2 pound. He said that wasn't good, so he discharged the overage. What about my bad leak??? What about needing a new Air Conditioner??? A year had passed and the Freon was still "overfilled." Did I need any of the $174 of Freon??? I don't know whether Levi was the scam artist - or whether he was following his employer's instructions - - - but they didn't scam me - and I don't want them scamming anyone else! read more