If you're looking for AC installation and you are looking for a Carrier brand look no more. Start…read moreoff with DANETTE who was completed honest with pricing and if you have any questions she'll be the one to ask. I thoroughly had numerous quotes and salespeople coming to my house. Each salesperson would beat the other contractors quotes. Danette is the one who informed me to always look at the model numbers they are quoting you with. If you don't go with Coolzone if there's anything you read about this is read the description of work but the model number and see what they are trying to give you. These companies are trying to sell you the cheaper brand Example a new build carrier ac. It's a carrier but a new build brand, basically cheaper but if you want a true Carrier brand go off the carrier website and make sure you tell them you want the model number off the website. Anyways with Danette's information and honestly showed integrity. If you're liking Danette quotes and information then Dakota will follow up to do a walk around to see if there's any final touches before installation who is very knowledgeable and professional. No matter how expensive you buy a brand Trane Carrier or whatever the single most important thing in your investment is the INSTALLATION. The morning of installation Josh, Tom , and Tylor showed up on time and very professional and will always stop what they're doing to answer your questions. These guys showed up Approximately 730ish in the morning and stayed all the way until 730 at night to make sure the installation was superb. They would have stayed longer if I or customer wouldn't be happy. I'm a customer who likes small business contractors cuz these bigger ones have to make there money back from tv ads and commercials. Coolzone will make their money by integrity and workmanship. Dave the owner super nice and will make sure the investment will be worth your while. Hope this helps who reads reviews and thinking of a new ac unit. Thank you Coolzone.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

We were beyond pleased with our experience with Larson Air Conditioning from the initial estimate…read morethrough the entire installation process. From the very beginning, their team went above and beyond to ensure we were getting the best system for our home. We had received estimates from other companies that recommended a variable-speed system, but Mark, our estimator, took the time to explain why that wouldn't actually be the best fit for our home. He walked us through how our current return air setup would limit the benefits of a variable-speed system unless we invested in additional modifications to improve airflow. Instead of trying to sell us the most expensive option, he focused on what would truly work best for our home. He answered every question we had and made sure we fully understood our options. Zack and Alonzo, our installers, were equally impressive. They were professional, communicative, and treated our home with care throughout the installation. The entire process was smooth, and it's clear that customer service and quality workmanship are priorities for Larson Air Conditioning. We highly recommend Larson Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company.

I had an outstanding experience with Larson Air company from start to finish. Kyle arrived on time,…read morewas professional, knowledgeable, and took the time to explain everything clearly. He quickly diagnosed the issue, which helped us come to the conclusion that it was time to replace the system before it got too hot. The pricing was fair, there were no surprise charges, and the customer service was excellent throughout the entire process. It's refreshing to work with a company that truly values honesty, quality workmanship, and customer satisfaction. I highly recommend them to anyone needing HVAC repair, maintenance or new installation. I'll definitely be using them again for any future heating and cooling needs!

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

I'm trying to get a water softner control head repaired or replaced and they REFUSE!!!! They don't…read morewant to waste there time!!!! I recommend you don't waste you time with them.

These are the highest level and most caring professionals in air-conditioning that I have ever met…read moreand used. Every tech there is great, but Matthew is fantastic. I would recommend them at any time'

Outstanding work. Nixa came out to work on my AC and was able to get it back up and running. She…read morecame out on a Saturday morning and was able to diagnose the problem but couldn't get the part until Monday. She came back out on Monday and replaced the furnace board to get my AC back up and running within 30 minutes of her arrival. Very happy with her work.

Very honest company!! Gerald gave me an approximate estimate over the phone and confirmed when he…read morecame out to house. He didn't try to upsale me on an expensive unit I didnt need. Install team was professional and courteous. They went above and beyond!! Will continue to use tgem for all my future hvac needs.

I just had a technician come out from AirZona and I am very happy with the service I received. They…read moreseemed very honest and were helpful. They repaired a minor problem at no extra cost and now my AC is working again!

Small, family owned local business that really pays attention to detail. Jeff, the owner, came out…read moreto do my a/c summer service. Was very punctual and very neat!! Took the time to really explain things to me. It's obvious that really cares about his customers. And his office staff are great to work with. Great pricing as well!! Finally, a reliable, skilled, trustworthy company to service my a/c!!!

This is our second time calling this company. Jeff was a hero again. Our thermostat stopped…read moreworking (just went blank), and I called him. He helped me troubleshoot the problem over the phone and when that didn't solve the issue, he came out to our house the same day. He was able to get us up and working by replacing a fuse. So happy with his company. I would happily recommend, and we will be calling him any time we have issues with our AC system. Thank you...

I would highly recommend this company , Carlos was great, my husband and I are very pleased with…read morethem, If your looking for a good company go with them you wont be disappointed

Got Carlos' number from the Nextdoor neighbor app. Called him and explained my situation. He was…read moreresponsive and looked into my warranty. Once he got the warranty info squared away, he scheduled me pretty quickly. My blower motor needed to be replaced plus I had maintenance done. Great guy, reliable, courteous, friendly, knowledgeable, and very well priced. I support small businesses and this is definitely a good one. I won't hesitate to recommend this company to anyone.

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

Noticed our AC was not working at 9pm at night, sent out a yelp request and Biltmore responded…read morequickly and said they could be out first thing in the morning. Rene showed up, diagnosed the problem and fixed the problem in less than 2 hours. Great service and we never feel like we're being ripped off when we use their services. This is the second time they have saved us and we would highly recommend this company. Dave was great the first time we used them.